Superb product (high performance Shark III SUP pump), responsive and helpful customer service (helped expedite delayed delivery). Competitive BUT note prices do not include tax until checkout (and don... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Superb product (high performance Shark III SUP pump), responsive and helpful customer service (helped expedite delayed delivery). Competitive BUT note prices do not include tax until checkout (and don... Zobacz więcej
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Originally, our glasses did not arrive when it said they were. Either it was porch pirated or some other issue caused the package to never show up. However, the support team sent us another pair free... Zobacz więcej
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I ordered 2 bike helmets from outdoor master, however, I only received one and it was a wrong color. I contacted customer support about it and they promptly responded and corrected my order by shippin... Zobacz więcej
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The 30d return policy is an absolute scam because the company is drop shipping and the costs sending back to China from the EU are very high. They'll tell you to either get 50% back if you don't a... Zobacz więcej
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OutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products. What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)
600 W Terrace Dr, Suite A, 91773, San Dimas, Stany Zjednoczone
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have always used OutdoorMaster SUP Pumps and each incarnation of the Shark has seen significant improvements. The Shark 3 is a fabulous innovation and inflates my 10’8 paddleboard to 20psi in 4 minutes. The battery means you no longer have to run the car engine while inflating. I use mine almost every day and I can confirm it stands up to that kind of use. People I have recommended this to have found it literally life changing, enabling you to get on the water quicker than ever.
I have just received a pair of OutdoorMaster sunglasses and they are equal to the high quality market leader but much lower in cost.
The true test of a company is the after sales service from Customer Support and I am able to say the service from OutdoorMaster is second to none should you need it. Superb company.
Great company with great attitude
Got a defective pair - replaced without hesitation, the product itself is great , great quality sounds.

Odpowiedź od OutdoorMaster
Great helmet for the price! I ordered a snowboard helmet from Outdoor Master and was really impressed. It has MIPS technology, fits comfortably, and feels well-made—all at a great price. Definitely recommend for anyone looking for solid protection without overpaying.

Odpowiedź od OutdoorMaster
Outdoor masters has delivered exceptional customer service through the warranty process I have just completed. Had an issue with a pair of lenses i got. They are sending a replacement very quickly! Their products are reasonable priced and quality overall. This is the second pair of goggles i own from them. I also own a helmet for snowboarding. I would definitely recommend their products and this company. Thank you.

Odpowiedź od OutdoorMaster
Customer care and communication was excellent. We used the purchased the item only once. It is sturdy and practical as we hoped it would.

Odpowiedź od OutdoorMaster
I ordered ULTRA Snow Goggles + Lens Bundle and they only sent me a replacement lens? No goggles or frame. The lens i received isn't even one that i ordered and the lens in the box is not even what it says on the outside of the box. So all i'm left with for my money is a useless lens right before a trip. The return address on the parcel is also just a random PO box in my country.

Odpowiedź od OutdoorMaster
I have used OutdoorMaster paddleboard pumps since I started paddleboarding, initially using the Shark 2 pumps then the Cachalot and now the absolutely fantastic Shark 3. Being able to inflate from a powerful inbuilt battery is such a bonus and this model inflates to 20 psi in about 4 minutes. People who have bought this pump on my recommendation have found it, like me, life changing. It saves you time and enables you to get on the water quickly. It will of course inflate other inflatables too and comes with a range of connections. Customer support is second to none, should you need it, the best I have ever known.
OutdoorMaster supply a range of other products too and I have no doubt will be made to the same high standard. I am about to try some cycling glasses from them. Highest of recommendations.

Odpowiedź od OutdoorMaster
I have been really impressed with the Shark 3 pump. It makes light work of pumping up 2 paddle boards to 20psi. When there was a technical issue the OutdoorMaster support was amazing. They were quick to reply to emails and resolved the issue with a replacement - unbelievable service!

Odpowiedź od OutdoorMaster
I bought 2 ski bags. The first one came about a week. The second one took much longer but arrived. Really like the quality. Each bag has plenty of space for helmet, boots, goggles, ski pants and other essential ski items.

Odpowiedź od OutdoorMaster
Rücksendung wird nicht zurückgeschickt, sondern durch Versanddienstleister vernichtet. Es wird einem eine Gutschrift von 50% des Kaufpreises angeboten.
In den AGB oder beim Kauf war dies nicht ersichtlich.
Nie wieder.. nur ärger

Odpowiedź od OutdoorMaster
I bought a new helmet based on the strong safety rating from Virginia Tech and great price. When I discovered an issue with the helmet, OutdoorMaster immediately took action to provide a new helmet. I was impressed by that level of service -- few companies act with this level of focus on ensuring customer satisfaction

Odpowiedź od OutdoorMaster
The goggles were excellent, and customer service ever better! The goggles fit snug around my face and provide a wide field of vision. Would buy these again.

Odpowiedź od OutdoorMaster
My husband and I ordered two RHINO Urban Bicycle Helmets with LED Lights and were very impressed with the quality of these helmets and the colors selected are stunning! And as for customer service, excellent! Team went above and beyond to ensure we were satisfied with our order!

Odpowiedź od OutdoorMaster
Had an issue with product being damaged in shipping. They sent a new one out right away. Easy transaction.

Odpowiedź od OutdoorMaster
Had some troubles with freight OutdoorMaster's responses were quick, polite, accurate and professional. Would recommend them.

Odpowiedź od OutdoorMaster
My son got a ski bag for Christmas. After the second use there was a rip in the seam. I reached out to costumer service and they sent out a new one right away.

Odpowiedź od OutdoorMaster
I have a pair or outdoor master pro ski goggles. They are fantastic and recently I went to order an interchangeable clear lense that I can swap in during days or poor visibility. Unfortunately this package was not delivered by the courier, however afger raising this with their customer service a replacement was sent out quickly and in time for my trip next week. Excellent quality kit and customer service, thank you Effy and Iris for helping to resolve my situation.

Odpowiedź od OutdoorMaster
My son prefers OutdoorMaster products. I was very impressed with the customer service. The response is almost immediate and was very positive and professional. I was offered options for a necessary return for what best met my needs.

Odpowiedź od OutdoorMaster
You guys are crushing it on customer service.
Been great dealing with you

Odpowiedź od OutdoorMaster
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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