I ordered the Komi nendoroid about a year ago and never received it. Now I have no way of filing for the money back because the website is offline.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Cannot login to my account + no updates regarding my pre-order. Never buying here again, how do you even mess up your user database? Hope I will receive what I paid for otherwise a lawsuit wou... Zobacz więcej
Fair and Square. They are dealers and they deliver. It can take a big while but then it happens to be an overrun article the producer had problems to come up with. They dont tell you stories about g... Zobacz więcej
Dont preorder here you will probably get scammed out of your money for a year. They: Dont respond to emails. Dont follow Dutch consumer laws. Has barely functional customer support. And deliver... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Otaku Square is Europe's webshop for anything anime, manga and other Japanese pop-culture!
Dane kontaktowe
Marsdiep 16A, 8321MC, Urk, Holandia
- +31850013955
- service@otakusquare.com
- otakusquare.com
Inni użytkownicy przeglądali również
Strongly recommend!
After a half a year of waiting (totally not their fault, it was a pre-order) they delivered. Throughout this time I was being updated about the delays (covid stuff) and expected delivery time so I knew they remember about my order. The item was in great condition and well packed.
Shopped there 2 times now
Shopped there 2 times now, and both times, quick delivery, package in tip top shape when I got it, nothing to really be negative about, thumbs up from here.
perfect!
box was slightly busted but the product and its own box was In perfect condition!
Rien à redire
Figurine des très bonne qualité, aucune imperfection, je suis vraiment ravie ! Arrivé en moins de 3 semaines, très bien protégé. Je recommande.
Amazing delicate figure
Amazing delicate figure, arrived in perfect condition!
Good service and but expensive
Good service and good availability. But very expensive nad slow. A lot of delays.

Odpowiedź od Otaku Square
Absolutely outstanding.
Absolutely outstanding.. I have no idea how you did it !!!
Its been sold out everywhere for months.
Super happy...
Super service...
Super price..
Super thanks!
When your item doesn’t have a scratch on the box.
This is the third time buying from Otaku. And when I think I’ve seen it all with customer service, or deliveries, they impress me once more. The delivery was fast. The item inside the box was wrapped perfectly and the customer service through email was respectfully fast. Thank you for another lovely shopping experience.
I waited a little over a month for my…
I waited a little over a month for my bat to come in, but I can understand because of the coronavirus. However, the bat i received is perfect! I absolutely love it. Plus, I received it on Harley Quinn’s birthday, according to the comics! It was pretty cool.
very impressive !
very impressive !! definitely i will recommend you
thank you
Quick shipping & decent packaging
-Item arrived quickly. Was shipped from EUR to USA and took a little under two weeks (I live in the US and expected a long wait due to the current world affairs)
-Box was handled with care upon delivery. Item was protected on all sides with air pouches.
-Unfortunately the figure box had a dent in it. The item wasn't advertised as second-hand, so I'm assuming the air pouches used during transit expanded due to the elevation change and pushed on the figure box. (not a deal breaker for me but other collectors should should be aware that this is a possibility is ordering from outside of Europe.
My Zoro themed baseball cap showed up a…
My Zoro themed baseball cap showed up a month ahead of schedule! (Pre-ordered it)
As I had purchased it as my own birthday present it was a pleasant surprise to have it show up early. Not to mention how great it looks!
10/10
Excellent service for a good price
Excellent service for a good price, packaging is top notch!
Arrived whitin the Indicated time
Arrived whitin the Indicated time. The pakaging was in great condition
A+ service
Living in the U.S. I was a little worried about the shipping but they packed it up very well. You can tell they care about what they send out. Thank you!
Almost perfect, but still pleased
Fast, simple and easy. The price was fair. Only issue is that for packaging they use the small air bag things for protection of the figure boxes. This unfortunately tends to bend or slightly damaged figure boxes. Would much prefer if they used paper or more bubble wrap to protect figures for when in transit. Otherwise a great experience.
Purchase from the US during pandemic
Handling time was VERY long due to the current pandemic but the free upgrade to DHL shipping to the US was a great perk and probably saved me around $15-20. Once shipped the package arrived with a lot of packing and very fast. Customer service was great and friendly. One of the few websites that offer a call in window. First call was dropped after 7 min but the second went through after around 5 min.

Odpowiedź od Otaku Square
They try to mitigate bad packaging but…
They try to mitigate bad packaging but sometimes that doesn't even work so ended up with a second broken figurine which I'm kind of sad about.

Odpowiedź od Otaku Square
Outstanding
Cheapest price available and shipping was extraordinarily fast and secure.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.




