I chanced upon this brand on Instagram and was pretty captivated by their story - mainly using the best ingredients in perfumery. I bought some (Rose and Cashmeran velvet), and I absolutely loved it.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A friend of mine recommended Ostens as I love trying out smaller in house brands. I didn’t realise that it was primarily appointment only and just buzzed through unannounced in the London showroom. Th... Zobacz więcej
I love this company so much. I’ve tried all their scents, bought two and will definitely save for more. Every one of their perfumes is amazingly gorgeous, original, subtle and memorable. More than tha... Zobacz więcej
Smooth shopping experience and free delivery was a bonus! My samples came in a lovely package with a handwritten note- what a nice personal touch! I've got Jasmine and Patchouli II and both are exquis... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Ostens was born from our desire to create beautiful fragrances, using the world’s finest ingredients in their purest form. Bringing together five of the most celebrated master perfumers, we asked each one to dream big and awaken their imagination without rules or limitations. No brief or budget - just creativity at its best. The result of ripping up the rule book is Ostens – our debut collection of six carefully crafted Eau de Parfums each one inspired by a single raw ingredient. From the natural Rose Isparta to the discovery of molecule Cashmeran Velvet, each fragrance is an authentic expression of talent and creativity unleashed, ingredients in their purest form, combining provenance and beauty for you to discover and fall in love with.
Dane kontaktowe
New Quebec Street, W1H 7DD, London, Zjednoczone Królestwo
- 02070343410
- hello@ostens.com
- ostens.com
4,8
Doskonała
278 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beautifully and carefully packaged
Beautifully and carefully packaged, this is the most elegant fragrance discovery set I have ever received! The scents are incredible too, hard to pick a favourite.
3 maja 2022
I’ve paid for the product but have not…
I’ve paid for the product but have not received it!
28 kwietnia 2022
Odpowiedź od Ostens
Hi Max,
we are so sorry you haven't received your order. We have just received your message yesterday evening and someone we be in touch very soon to resolve this for you.
Best Wishes,
The Ostens Team
Simply beautiful
26 kwietnia 2022
Great company and great customer…
Great company and great customer experience - would recommend and certainly always purchase from their extensive range - so beautiful!
19 kwietnia 2022
A brilliant collection
I was gifted the Discovery collection and I can definitely recommend this brand to anyone looking for scents which honestly makes you feel empowered and incredible.
I absolutely love the scents, they’re not too strong but perfect and lasts all day!
13 kwietnia 2022
Easy to order sample online
Easy to order sample online-I am a technophobe; and sample arrived on time as promised.
12 kwietnia 2022
Fresh and lovely fragrance
12 kwietnia 2022
Exquisite in every way.
Arrived incredibly quickly and exquisitely packaged. The fragrances are divine.
8 kwietnia 2022
Excellent service with fast shipping. A+++++.
Excellent service with fast shipping and good communication. A+++++.
6 kwietnia 2022
The most beautiful scent and packaging!
30 marca 2022
Patchouli perfume as adverised
Hugely disappointing the patchouli so low on scent range as to be indiscernible swamped by violet.
Revolting
25 marca 2022
Odpowiedź od Ostens
Hi Angela,
We are so sorry to hear you don't like our modern take on Patchouli Heart No. II. We hope you have enjoyed the other fragrances you have purchased from us. Please reach out to hello@ostens.com if you would like any assistance or recommendations on our scents. We'd love to help.
Best Wishes,
The Ostens Team
I love this company so much
I love this company so much. I’ve tried all their scents, bought two and will definitely save for more. Every one of their perfumes is amazingly gorgeous, original, subtle and memorable. More than that, though, everything the company does is done with care and attention to detail. Just a wonderful experience buying from them and I couldn’t be happier with the divine scents!
7 marca 2022
Pack of samples arrived quickly
Pack of samples arrived quickly. The perfumes smelled pleasant but didn’t last long enough
28 lutego 2022
Odpowiedź od Ostens
Hello Gail, thank you so much for sharing your feedback with us, if you would like some tips and tricks to help the fragrances last longer on the skin please reach out to us on hello@ostens.com we'd love to help!
Great brand with extremely high quality…
Great brand with extremely high quality fragrances. The discovery set I purchased contained beautiful natural smelling fragrances that truly capture ingredients in their true form. Very impressed with the formulation, scent profile, longevity and projection. Refreshing to find brands that invest in quality and olfactory experience!
9 lutego 2022
Really good company ethos.
great packaging, good business model - you can redeem the cost of the discovery pack against your full price order, so win-win. a couple of stand-out smells for me but many didn't last long on my skin. i will purchase again.
24 stycznia 2022
Original,unique perfumes…
I have purchased the library of scent for family members as they make lovely gifts and can be used against the price of a full bottle. My absolute favourite is patchouli heart no II with cashmeran velvet a very close second . These also layer beautifully . Haven’t wanted to wear anything else since I purchased !
12 stycznia 2022
5 stars for excellent service and top…
5 stars for excellent service and top notch fragrance.
6 stycznia 2022
My Husband ordered 2 gifts as surprise…
My Husband ordered 2 gifts as surprise Christmas presents for myself.
We did not receive the items in the post.
Very poor communication and still no refund.
Thank you for your reply.
You have only refunded £100 for 1 item. We are still awaiting a refund of £30 for the second item.
Thank you
A full refund received.
3 stycznia 2022
Odpowiedź od Ostens
Hi Sara,
Thank you for your feedback, we are extremely sorry there was an issue with the courier delivering your items and that you never received them. We have issued a full refund as requested opposed to replacement.
Again many apologies for the inconvenience.
The Ostens Team
Hello Sara,
We have followed up with PayPal and outstanding balance should be with you in the next couple of days.
Many apologies for the delay.
The Ostens team
Hi ,thank you for the swift delivery…
Hi ,thank you for the swift delivery and kind note .A superb gift for the wife .Best regards !
3 stycznia 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.