Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We are so happy with our experience! The space was completely transformed and feels so much better/comfortable after a thorough cleaning. Thanks!

Oceniono na 5 z 5

I was very satisfied with the extra effort she put into my home and arranging everything in a neat manner. The cleaning was exceptional and my home smelled amazing.

Oceniono na 3 z 5

I like the biweekly service because it’s usually tidying up or completing things I overlook. It’s helpful but I’m not so sure about what gets done. I pay for 3 hours and have it set to tidying up cl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The ladies that came to clean our home were very professional and attentive to details. They exceeded our expectations and helped get our home back on track with a thorough clean. I also greatly appre... Zobacz więcej

Informacje dotyczące firmy

  1. Sprzątanie domów

Napisane przez firmę

ENCOURAGING, MENTORING, AND CONNECTING INDIVIDUALS WITH WORK OPPORTUNITIES... One location at a time


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

95 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Katie is fabulous

Katie is fabulous. She is friendly, gets right to work and makes the house sparkle!

12 listopada 2024
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Odpowiedź od Oso Services

So glad you are enjoying your services!

Oceniono na 5 z 5

Everything was just perfect

Everything was just perfect. Great customer service, great cleaning personnel. Thank A++

14 października 2024
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Odpowiedź od Oso Services

Thank you so much for this wonderful review! We're so glad you're enjoying your clean home! See you next time!

Oceniono na 5 z 5

Great price

Great price, quick customer service. I love coming home to a clean house.

4 października 2024
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Odpowiedź od Oso Services

A fresh home will always turn any day around! We are grateful for your continued business!

Oceniono na 5 z 5

Thorough, kind and professional!

Great experience overall. Flexible with scheduling within my crazy schedule. Kind and quick to respond. The house smelled and looked great!

4 września 2024
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Odpowiedź od Oso Services

We are thrilled to hear you enjoyed your service!

Oceniono na 5 z 5

Great company

Great company! Timely, efficient, and professional service.

31 maja 2024
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Odpowiedź od Oso Services

Thank you for the positive review! We’re glad to hear that you found our service timely, efficient, and professional. Your satisfaction is our top priority, and we appreciate your feedback. If you need anything further, don’t hesitate to reach out!

Oceniono na 5 z 5

Oso Services are the best

We’ve used Oso Services a few times and they always do a great job.

25 maja 2024
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Odpowiedź od Oso Services

Thank you for your continued trust in Oso Services! We’re delighted to hear that you’ve had great experiences with us each time. Your loyalty means a lot to us, and we look forward to continuing to provide top-notch service. If there’s anything else we can do for you, please let us know!

Oceniono na 5 z 5

Hired one of the girls to watch my dogs…

Hired one of the girls to watch my dogs for 1 Saturday consisted of 3 shifts. She did an amazing job, communication was great!!

20 kwietnia 2024
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Odpowiedź od Oso Services

So grateful you trusted us with your fur babies! Thank you for the kind review!

Oceniono na 5 z 5

Thankful

If you are thinking of taking advantage of their services, please do not hesitate. Communication and flexibility was so appreciated. The hard working cleaners were excellent.
This was for my 86 yr old mom and just a blessing for all of us.

15 kwietnia 2024
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Odpowiedź od Oso Services

We are so thankful for YOU! So glad you're enjoying your services!

Oceniono na 5 z 5

The cleaner was on time

The cleaner was on time, professional, and did I great job cleaning.

21 lutego 2024
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Odpowiedź od Oso Services

Thank you so much for the review! We appreciate your support!

Oceniono na 5 z 5

I love this service

I love this service, It takes the stress of finding a babysitter out of the situation. The prices are fair, I appreciate that OSO does background checks and is just a text away if something comes up. Overall wonderful service!

14 lutego 2024
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Odpowiedź od Oso Services

Thank you so much for the review! We appreciate your continued support, and we are so glad that we have been able to alleviate some of your stress!

Oceniono na 2 z 5

Scheduling was needlessly tedious

Scheduling was needlessly tedious. You go through the process of selecting a date and how many hours of cleaning you would like, only to have to repeat yourself while filling out more documentation and again in email trafficking between the staff. Didn’t get scheduled until a week after my selected date even though the date showed available on the calendar. Then at the end of it all the areas I specifically asked to have cleaned were left untouched.

12 lutego 2024
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Odpowiedź od Oso Services

We're truly sorry to hear about the challenges you encountered with scheduling and the oversight in addressing your cleaning preferences. Your satisfaction is our utmost priority, and we're committed to ensuring you're completely happy with our service.

It's disappointing to hear that we fell short of your expectations this time. Our aim is to provide a seamless process through our intake forms, backed by our 100% satisfaction guarantee.

We genuinely weren't aware of the issue, but we're enthusiastic about making it right! Please don't hesitate to reach out to us so we can promptly address your concerns and ensure you're delighted with our service.

Thank you for sharing your feedback; it's invaluable in helping us improve our services and serve you better.

Oceniono na 3 z 5

I like the biweekly service

I like the biweekly service because it’s usually tidying up or completing things I overlook. It’s helpful but I’m not so sure about what gets done. I pay for 3 hours and have it set to tidying up clutter, floors, stove and oven but when I come home I only notice some clutter organized and the stove top clean; other times my house is perfect. It’s really inconsistent even though I use the same cleaner. I don’t like it when my cleaner puts stuff away in the wrong cabinet (example bread on top of my canned vegetables or random dishes with my cups?).

25 stycznia 2024
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Odpowiedź od Oso Services

Thank you for sharing your feedback! We appreciate your input and apologize for the inconsistencies you've experienced. We'll address this with our team to ensure a more consistent service. We'll also reinforce the importance of careful item placement. Your satisfaction is our priority, and we're committed to improving your experience!

Oceniono na 5 z 5

It is so nice to come home to a clean…

It is so nice to come home to a clean house after a long day of work. I love the attention to detail.

9 stycznia 2024
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Odpowiedź od Oso Services

Thank you so much for the review! We appreciate your continued support!

Oceniono na 5 z 5

Great job!

Jackie had no problem dealing with my two small dogs for the cleaning. When I returned the house smelled clean and was sparkling!

1 listopada 2023
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Odpowiedź od Oso Services

Hi Jenna! Thanks so much for the wonderful review. We are so happy you are enjoying your appointments with Jackie!

Oceniono na 1 z 5

Unsatisfactory

Cleaners were 5 minutes late, left 5 minutes early. Spot cleaned my walls and left white streaks all over the walls, did not clean the vent inside or out, did not dust the hanging light in the dining room, did not clean the thermostats or phone monitors. I asked the cleaners to go back and clean the thermostats and phones because they were dusty; they only cleaned 1. Our house was (in their words) “the cleanest PCS clean they’ve done,” yet our clean house was not any cleaner than when we left. I emailed the general email and asked about our invoice because it was $482.40 (6 minutes over the 12 hours for 2 cleaners) and their response was that that includes when they clock in to unload and load their supplies. I emailed back and said that was from the time they pulled up and pulled away, and I got no response back. The cleaners sat on my front porch when they were done for at least 10 minutes “waiting for the floor to dry” and still pulled away 5 minutes early, yet I was still charged. I paid the invoice for the simple fact that I didn’t want to be charged a late fee. The $2.40 was not the issue, it is the principal that I had to pay for more time than they were even there and the job was mediocre. These cleaners did at best mediocre work for what I left my house looking like. I debated on micromanaging their cleaning based on the Facebook reviews and talk about how horrible Oso was, but decided against it. Now I wish I would have because there’s no way they cleaned the whole 6 hours in a house that only needed not everyday cleaning. The only thing I was impressed with was the inside of the oven cleaning. 10/10 do not recommend. These ladies have no experience cleaning and I would never recommend this company. The customer service was less than awful.

9 października 2023
Oceniono na 5 z 5

Callie H is literal perfection

Callie is so attentive to detail and leaves my house feeling brand new! She always goes above and beyond when she tackles my house and I couldn’t have a better superwoman to do this!

27 sierpnia 2023
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Odpowiedź od Oso Services

Hi Brianna! Thanks so much for the wonderful review. We are so happy you are enjoying your appointments with Callie!

Oceniono na 5 z 5

Ava and Addie are so nice and do such a…

Ava and Addie are so nice and do such a thorough job! I appreciate being able to communicate and voice my areas of concern or preferences and being met with great responses.

21 sierpnia 2023
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Odpowiedź od Oso Services

Hi Emily! Thanks so much for the amazing review and for your continued support. We are so happy you are enjoying your services with Addie and Ava.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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