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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This company sent me the wrong size shoes(which interestingly do not have the size listed anywhere on the shoe) and when I reached out to resolve the issue, they demanded I pay the shipping to get... Zobacz więcej

Oceniono na 1 z 5

Scamming money grabbers. If you need to return via their 100% Satisfaction Guarantee good luck! They email you low ball offers over days, when you turn them down they send an address in China and even... Zobacz więcej

Oceniono na 4 z 5

Excellent buy. Perfect fit and looks awesome. First time customer but not last. I will buy from this company again. Delivery was great. I thank all employees involved in my order. Merry Christmas ,or... Zobacz więcej

Oceniono na 1 z 5

Zero stars if possible. Shoes look cute but are unweable - stiff, no support, like walking on cardboard. No return instructions on line, no return instructions responding to number email inquiries... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

251 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,6

Wszystkie recenzje

(251)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Their shoes were too loose

Their shoes were too loose. Orthoture refused to allow me to return them for a refund. Very unsatisfactory! They offered me a 20% refund and said I could keep the shoes and donate them. It's ridiculous in this ageof Online shopping for a manufacturer not to allow a return for a full refund.

Do not order from this company!

25 maja 2025
Opinia niezależna
Oceniono na 4 z 5

Got Many Praises!

The COMPREHENSIVE size guide assisted me in preventing RETURNS. The SLIM-FIT JEANS contour to my body flawlessly while allowing for EASE of movement. Fresh favorite DENIM destination!

29 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Fraud facilitated by PayPal

Indeed, a total fraud. I have purchased shoes from China before in the $30-$40 range and one can find a quality product. The $40 shoes from Orthoture (which also has other similar web sites) probably have a wholesale price of $3. PayPal should be ashamed of allowing their platform to be used by such a seller. I plan to stop using PayPal in protest.

12 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Scam company

Scam company. First you are not aware they are not USA base company. Photos & Cost appear good from AD. Then it takes 3 - 4 weeks for product to arrive from China and Tracking is a BIG Joke. Finally arrives is a plastic bag from China & re shipped from California.
Shoes wrong size and poor quality workmanship. They say 100% satisfaction refund. That too is a joke.

4 emails back and forth always an excuse. Send us photos of package lable & product to prove "we" shipped it to you ???? Excuse me ! No packing list in package or return information. Should have realized then it was a Scam company.

Told do NOT return to California address, wait for instructions, they never came only more stalling excuses.
Finally offered 20% refund if I paid shipping. Declined purchase with my CC. Hoping for best. Lesson learned. Buy local or at least in USA

19 maja 2025
Opinia niezależna
Oceniono na 2 z 5

Bad fit??? TOO BAD

I should have read these reviews before... it would have steered me away.. oh well... the shoes arrived fairly quickly and matched the description... but they were uncomfortable.. and THERE IS NO RETURNING. There is only stalling.

16 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Cheap Junk!!I BEWARE!

I received what would be considered a sad joke for shoes. The shoes pictured were a vibrant colored suede with a sturdy sole. The shoes received were flimsy fabric, unstructured, unlined and mailed in a small letter-sized tyvek-type envelope from China. Didn't even look like a package, just a letter. I would never have bought such junk. Shoes look as though they cost less than a dollar to manufacture. I have bought inexpensive items before, but never this crummy. I should have just burned the $50. There was no recourse from what I thought was an American company. I tried (four times) contacting The New York Times, but it doesn't care that its advertisers are scam artists.

30 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Wrong Size Delivered, but Did not want a return

The company provided a shoe that was 4 sizes greater than my order. The company initially refused to accept a return, but offered a 10% reimbursement, if I provided my CC.

The company later offered a refund IF I paid for the return shipping. They wanted my CC to enact this version of settlement.

Bottom line. I do not feel that I can trust this company to perform to acceptable US commercial standards.

I suggest that you do NOT buy from this company.

7 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Shoe Fiasco

Ordered a pair of shoes for my husband. The shoes took forever to arrive and then they didn't fit. There was no label or size on either shoe. I asked for a refund and was given directions to take pictures of the shoes, the label, to measure the shoes and on and on and then to send the shoes back to China which would have cost more than the shoes. This company should be avoided at all costs. 1 star is too many! Do not trust them with your money.

1 maja 2025
Opinia niezależna
Oceniono na 1 z 5

"One star is too many"

One star is too many! All the bad reviews here are true and I had the same awful experience from January to March. I just wrote a huge review on Yelp including the BBB "F" score and reasons. With the fraud rabbit holes you go down trying to find who they really are. They ARE in China with Colorado and California addresses. You will receive crappy horrible shoes with no refunds unless you mail them back to China. Total scam. These good reviews are likely professional BTW, I'm a copywriter, a good one. They aren't real, I'd bet money on that. Don't get near this supposed company, look up BBB too. I've never written reviews and I'm going to find everywhere I can write one on these crooks.

28 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible company!

Terrible company!! BEWARE -DONT BUY SHOES FROM THEM!!! Their shoes are awful looking and are flimsy and badly made. They make you return them to China which costs $75 and I doubt would get my money, or they will give me 20% refund. I opted for the refund, but doubt I’ll receive any. Really mad at myself for buying from them🤬🤬🤬🤬

28 kwietnia 2025
Opinia niezależna
Oceniono na 4 z 5

Received wrong size shoes

Received wrong size shoes. Company was quick to resolve issues, and send a replacement pair. Shoes are very nice for my husband who has foot issue; comfortable and easy to put on. Appreciated the customer service.

25 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Follow up to my first review

Follow up to my first review. Wrong size sent and to this date, refusal to reply or respond to 4 additional e-mails I sent. I would give them 0 stars if I could. Terrible customer service. This place is a total rip off.
DO NOT WASTE YOUR MONEY ON THIS COMPANY.

22 kwietnia 2025
Opinia niezależna

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