Outside light stopped working within the 2 year warranty. Contacted the company and they did not return any emails. I kept trying and trying and sent emails of 7 days to contact me. I also tried cont... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Scam company! Beware!!!!! I'm sure you can tell by the bizzarre english below that the positive reviews are fake, and the negative reviews are real. I bought four items that the actual ma... Zobacz więcej
Wow I am flabbergasted how this website is able to justify the outrageous prices. Same stock photos as Temu but with a massive premium for the same product. As soon as I opened them I felt instantly r... Zobacz więcej
The stone bedside lamp is very textured and brings a luxurious atmosphere to my bedroom. The light is soft and non-glaring, making sleeping a little more peaceful. Although the price is Little expen... Zobacz więcej
Reakcja na opinię
2,5
Słaba
29 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
This Japanese style lantern has…
This Japanese style lantern has beautiful features, emitting a warm glow that creates a cozy atmosphere in your home, and has a unique design. Reasonably priced and shipping as faster than I expected.
10 sierpnia 2024
Opinia niezależna
Odpowiedź od Reddd
Dear, Thank you for your thoughtful feedback! We are committed to continuously improving our service and product quality and appreciate your support. We look forward to serving you again soon. Best regards!
This mushroom lamp is so cool
This mushroom lamp is so cool! It looks really elegant on my desk and the light is perfect for reading. It has a modern feel and it's also super energy-efficient, which is a plus!
1 sierpnia 2024
Opinia niezależna
Odpowiedź od Reddd
Dear, Thank you for your thoughtful feedback! We are committed to continuously improving our service and product quality and appreciate your support. We look forward to serving you again soon. Best regards!
I love this orange mushroom lamp
I love this orange mushroom lamp. It is not only practical but also very decorative. It is very eye-catching when placed in the living room, and the workmanship is also very fine. Very beautiful and great value for money.
8 sierpnia 2024
Opinia niezależna
This Nordic style chandelier is rich in…
This Nordic style chandelier is rich in color and adds a lot of vitality to my living room. It is easy to install and the overall effect is great. The shipping speed is also very fast and the customer service is also very considerate.
2 sierpnia 2024
Opinia niezależna
Fake shop, fake goods
Fake shop - don't buy anything from here.
Sold me some cheap copycat lamps, refused to respond. If they get you too, open a dispute with your card/bank and challenge to get a refund.
Avoid
23 maja 2024
Opinia niezależna
Odpowiedź od Reddd
Dear Morrison,
We hope this message finds you well. We are writing to address the recent situation regarding your purchase of two wall lights from our website and the subsequent actions you have taken.
Upon reviewing the details, we understand that you initiated a chargeback without returning the products as per our return policy. Unfortunately, this has forced us to process a refund even though we have not received any returned items. As a result, we regret to inform you that the payment has been refunded to your account.
Furthermore, we are disheartened to learn that you have been using different accounts to post negative reviews across various platforms. We understand that you may have had concerns or issues, but we believe that constructive communication and adherence to our return procedures would have been more effective in resolving any misunderstandings.
We sincerely apologize for any inconvenience or dissatisfaction you have experienced. Our goal is to provide high-quality products and excellent customer service, and we strive to address any issues promptly and fairly.
We kindly request that you stop posting negative reviews under different accounts and work with us directly to resolve any outstanding matters. We are committed to ensuring your satisfaction and would appreciate the opportunity to address your concerns in a more constructive manner.
Please feel free to contact us directly at Orangme to discuss this further and find a mutually satisfactory resolution.
Thank you for your understanding and cooperation.
Best regards,
Poor quality product
have to agree with the other review. Portable ‘scandi flowerpot’ lamp selling at £79 is identical to £20 lamps I’ve have since researched and seen selling elsewhere. Lamp power output is very poor, and needs constant charging to be of any use at all. Cheap plastic materials too
I left an honest balanced review of this on the product page but Orangme have never published it. Will not be buying anything from here again.
Edit:reply to Orangme response. The issue at the heart of this is indeed open communication but not for the reasons you imply. For some reason that only you will know, my original review of the product (which was a balanced 3 star review) was not published on your product page. It is quite self-righteous of you to now insinuate that me not reaching out to you is somehow relevant. I didn’t want a refund, I just wanted to let people know what to expect when they part with £70. It’s a nice design but functionally it’s poor. I left this one star review because your company, by not publishing that original review, led to further mistrust. So this stands as a fair reflection of my experience dealing with your company. Ive removed the plural from title as this is the only time I’ve bought from you but if honest feedback on your products is such a concern to you then the time to reach out was when I left a review on your product page, not four months after a subsequent trustpilot review.
31 marca 2024
Opinia niezależna
Odpowiedź od Reddd
Dear Jonny,
I hope this message finds you well. I am reaching out concerning your recent comments about the scandi table lamp you purchased from our website.
Firstly, I would like to express our sincere apologies for any disappointment you may have encountered. We take pride in the quality of our products and are confident that the materials we use, specifically acrylic, are superior to standard plastic materials commonly found in other products on platforms like Amazon.
We noticed that you did not contact us directly regarding your concerns or request a refund or exchange. We encourage our customers to reach out to us with any issues they may have, as we are here to assist you. Should you still wish to return or exchange your lamp, please don’t hesitate to get in touch with us. Our customer service team is readily available to help facilitate a resolution that meets your needs.
We kindly ask you to reconsider your public feedback. We firmly believe that open communication can lead to a more satisfactory outcome, and we would greatly appreciate the chance to resolve any misunderstandings.
Thank you for your understanding, and again, we apologise for any inconvenience caused. We hope to hear from you soon.
Best regards,
SCAM SITE! Beware, sells fakes.
I bought two lamps from Orangme.com and they sent cheap fakes in chinese packaging. Orangme refuse to reply or refund me. Beware - fake site that will scam you.
22 kwietnia 2024
Opinia niezależna
Odpowiedź od Reddd
Dear Morrison,
We hope this message finds you well. We are writing to address the recent situation regarding your purchase of two wall lights from our website and the subsequent actions you have taken.
Upon reviewing the details, we understand that you initiated a chargeback without returning the products as per our return policy. Unfortunately, this has forced us to process a refund even though we have not received any returned items. As a result, we regret to inform you that the payment has been refunded to your account.
Furthermore, we are disheartened to learn that you have been using different accounts to post negative reviews across various platforms. We understand that you may have had concerns or issues, but we believe that constructive communication and adherence to our return procedures would have been more effective in resolving any misunderstandings.
We sincerely apologize for any inconvenience or dissatisfaction you have experienced. Our goal is to provide high-quality products and excellent customer service, and we strive to address any issues promptly and fairly.
We kindly request that you stop posting negative reviews under different accounts and work with us directly to resolve any outstanding matters. We are committed to ensuring your satisfaction and would appreciate the opportunity to address your concerns in a more constructive manner.
Please feel free to contact us directly at Orangme to discuss this further and find a mutually satisfactory resolution.
Thank you for your understanding and cooperation.
Best regards,
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.