Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would really like to thank Bill at Orange Mailer. He really helped me with my claim I filed after purchasing a shipping label with insurance through my Orange mailer account. I must admit. I was ske... Zobacz więcej

Oceniono na 5 z 5

Easier than the post office. Orange Mailer makes it easy to see different prices and mailing options. You can even do more complex services such as certified mail with the correct post office stickers... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is an excellent service! We are a small law firm and we needed a fast and easy way to send certified mail return receipt. After trying other companies we found Orange Mailer and have never looked... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Worked great for printing First Class Mail postage and labels, in addition to Media Mail. It’s nice having an option to ship flat mailers without going to my local post office or paying more for the p... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi pocztowe i kurierskie
  2. Usługi dla biznesu
  3. Usługi pocztowe
  4. Usługa wysyłkowa

Napisane przez firmę

The Virtual Post Office. Save time and money when you pay for postage and print shipping labels online. Discounts are available on Express Mail® service, Priority Mail® service, and flat-rate shipping and even First Class®! Orange Mailer is an online postage printing service that allows you to purchase and print USPS shipping labels at discounted rates. So start buying USPS postage online from your office / home computer, easily print postage and shipping labels for all USPS mail classes. No more lines at the post office!


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

248 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Trustpilot ocenia tę recenzję zgodnie z naszym procesem flagowania.

Oceniono na 5 z 5

Bill is the best at Orange Mailer!

I would really like to thank Bill at Orange Mailer. He really helped me with my claim I filed after purchasing a shipping label with insurance through my Orange mailer account. I must admit. I was skeptical at first as in terms of getting my insurance claim full filled, but they paid it in full. All I had to do was submit the documents that Bill requested and Orange mailer did the rest on my behalf. It did take about a month or two to finally receive my check but I do understand that these things take time. I give them five stars all the way.

1 stycznia 2025
Opinia niezależna
Oceniono na 3 z 5

Site runs incredibly slow

Site runs incredibly slow when... it actually goes to the correct page. It's been like this for awhile. Then a couple of times I've been unable to print my postage after paying for it. It's happening right now...

7 marca 2025
Opinia niezależna
Oceniono na 1 z 5

You have to create an account just see…

You have to create an account just see what the rates are. And they are not reasonable at all. I was looking for cheap media mail and they don't even offer it. And they way overcharge for all shipping labels.

23 lutego 2025
Opinia niezależna
Logo Orange Mailer

Odpowiedź od Orange Mailer

Such a shame. Some people refuse to take advantage of free telephone support, free chat support, and/or free trouble ticket support. Why do I say that? Because we do offer media mail - it is under the "additional options" and then "special rates" section and we would have told this person had they asked. It is also a shame that they dislike enter some basic info like email, password and minimal contact info just to have access to a free account that only requires payment IF you create postage. Well, we do try, but not everyone can be pleased. As for our overcharging for labels - we do what we say "never more than the local post office". And should you want special discounts, well thats available too (at a subscription level). We admit we aren't for everyone, but we do offer nearly every option the local post office offers - without ever going there - and all with a FREE account and you'll never pay more than your local post office.

Oceniono na 4 z 5

so far.. so good

its been good so far....

21 grudnia 2024
Opinia niezależna
Logo Orange Mailer

Odpowiedź od Orange Mailer

Please reach out to us via free chat or email to support@orangemailer.co we'll be glad to take a look at whatever is going on. We have never - not once - blocked any of our thousands of users simply because they have a free account. Most of our users take advantage of that. If you have actually been blocked it could be due to entering the wrong password, using the wrong email, or a suspicion of fraud. But regardless, please reach out and let us help.

Oceniono na 5 z 5

Completely pleased

I've been using Orange Mailer for a mere 10 days now, and I couldn't be happier with their overall service, responsiveness to questions, receptivity to suggestions, and _shockingly low_ postage rates compared to our previous vendor (that almost rhymes with "bloody nose"). Upon entering your shipment information and clicking on "View Available Rates", you'll be presented with a dropdown listing all available classes of USPS postage (and presumably those of other shipping accounts you might have added to the system). I've yet to link our UPS and FedEx accounts, but expect it to be as well thought-out as OM's other functions.

I signed up for the Professional Plan ($44.99, billed quarterly), and have been impressed with the way the system _just works_. Reporting on Cost Codes is displayed by date (Date, Recipient, Service, Cost Code, Cost), so you'll need moderate spreadsheet skills to get the totals _per code_. While I have had some challenges with printer settings for 8.5"x14" label sheets (4-4"x6"), those have been made easier by printing from the IrfanView image viewer (pro tip: make custom margin profiles - and don't forget to LOAD them!). Adding addresses via bulk CSV was simple enough, and recalling them is brilliantly executed by a last name OR company search. For our larger, batch jobs, I've ordered a 4x6 thermal label printer. I cannot wait for that beast to arrive...

Well done, Orange Mailer! My regards to Alfie.

5 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Easy and Reliable for Media Mail

I started to look for somewhere to buy postage for books when PayPal stopped allowing it. I've been using OrangeMailer for about a year now and have been very pleased with it. I've had questions a couple times and got quick, accurate answers. I expect to continue to use it for a long time.

19 marca 2023
Opinia niezależna
Logo Orange Mailer

Odpowiedź od Orange Mailer

Thank you!

Oceniono na 1 z 5

Big ad to get you to upgrade

I used to use this company. It is now a big ad just to get you to upgrade. They used to give us free 3rd party shippers. Now, you have to "upgrade". There is a shipping platform called Rollo that is free, and gives you discounts. OM has turned from a good shipping platform to a big ad to get you to upgrade.
Highly not recommend.

EDIT: In addition, package tracking isn't even on the free plan. Tracking numbers these days are essential and should be part of the Basic plan. You should not have to pay OM extra for them to give you the number. Also, they responded they are targeting home consumers, but these users don't ship frequently enough to justify a monthly service fee. Plus, they do sell an Enterprise plan for business users, where a monthly fee makes more sense.

5 stycznia 2023
Opinia niezależna
Logo Orange Mailer

Odpowiedź od Orange Mailer

Sorry to hear you moved on to a service you feel is better for your shipping. We'd love for you to stay but sometimes we are not the best. We actually are not designed for e-commerce shippers like the others are. We are designed for the consumer and small office / home office user.
Unlike the service you changed to which charges 5 cents for every label, our service is actually 100% free.
We don't feel we are a big ad pushing you to upgrade. We don't open new windows, or bug you in any way. The option to upgrade is there IF you need what the upgrade offers. If you don't need it, no reason to use it. If you want to pay extra for a system that does NOT offer First Class letters, Certified Mail, Chat support, phone support and is literally a big ad for printers - cool. We can not match all that. But if you want to avoid going to the post office - that we can do (for free)!

Oceniono na 5 z 5

easy

Easy, convenient and cheaper. i will highly recommend to all businesses. i just wish they will bring back the history without subscribing.

28 października 2022
Opinia niezależna
Logo Orange Mailer

Odpowiedź od Orange Mailer

Thanks for the support, we do appreciate it.

Regarding the History - it is still available for all users (including free), there are some enhancements (like cost codes and notes) that are only on a paid level, but the History for every mailing is there including tracking numbers, reprint, etc. Simply click the History tab in the upper navigation.

Let us know if you have some suggestions for other things you would like to see. 99% of our updates occur due to user feedback.

Again - thank you for your support!

Oceniono na 1 z 5

Unable to read tracking number assigned…

Unable to read tracking number assigned to package I mailed...the number is appears fuzzy and unable to open when clicking
I know my free account started with $10 & only used $2.88 to print label so I feel I should be able to still access tracking before upgrade to $4.99/mo acct

2 września 2022
Opinia niezależna
Logo Orange Mailer

Odpowiedź od Orange Mailer

Hi. Not sure why the tracking number would appear fuzzy other than your screen resolution. It is shown in plain text with nothing fancy.
The tracking number is not clickable on the free plan - however, you can simply copy and paste it into Google (or USPS.com) and see full details.
Thanks for using our system, and should you have any other questions regarding how to use our system don't forget we presently offer chat, trouble tickets and even phone to all our users (including those on the free service.

Oceniono na 1 z 5

You took away the address book and now…

You took away the address book and now tracking in history. We already pay you guys in the postage itself so I don’t think we should have to pay you twice to have these very simple things. Will be looking for another online mailing company

3 lipca 2022
Logo Orange Mailer

Odpowiedź od Orange Mailer

Hi,
Yes - it is true we make money on the postage, but the reality is that it is a very small amount, As an example - on a first class letter we loose money. Why? Because we don't charge a credit card fee, but we must pay 2.9% + 30 cents on every single credit card charge.

As we grew we saw that few people (compared to total users) were using the address book, batch printing, enhanced history, etc - so we determined to pull that off the base FREE version and offer if as an upgrade.

What that means is that we are still here - the _only_ FREE service that offers nearly all levels (and then some) of the local post office. BUT - if you want more (like the address book) we still offer that as well.

This enables us to meet the needs of every user (the local post office does not have an address book or batching or IMb tracking) and if some users want more - then for a minimal amount that helps cover our real costs, they are available.

I hope this helps you and others understand our pricing. We try to be transparent, and we love our customers feedback. We will take your comments to heart and where possible, we'll make the needed changes.

Oceniono na 5 z 5

Easy and powerful postage label website

I have been using Orange Mailer for several years now. I ship books (Media Mail), packages, Priority envelopes. I am able to generate the labels, insure packages. An an address book and history makes it easy to ship again to previous recipients. And their tech team when I have suggested changes to fix problems actually made the change shortly after I contacted them. Amazing!

3 lipca 2022
Logo Orange Mailer

Odpowiedź od Orange Mailer

Glad you like our system! And really glad our support has been responsive. Nearly all of our enhancements and changes come from user feedback - so thank you.

Oceniono na 5 z 5

Love it

Love it ! I get a tracking number and get to know exactly (day and hour) when my package is delivered! Better than just put stamps

3 lipca 2022
Logo Orange Mailer

Odpowiedź od Orange Mailer

Thank you! If you think of other enhancements you would like - let us know.

Oceniono na 4 z 5

Really Good Overall

I wish it had address validation or at least a preview of how the address will print. It usually takes a few tries to get to the login page...not sure why. It would be nice to be able to stay logged-in because I use it all day and that becomes a PITA. Overall I really like it though. It is super easy to buy postage and print labels. I love having a history of what has been sent and when. I use the address book and that saves me a ton of time. It is an affordable solution for what I do.

13 czerwca 2022
Logo Orange Mailer

Odpowiedź od Orange Mailer

Glad you are enjoying Orange Mailer! You should stay logged in - we don't automatically log you out. Perhaps you have multiple windows open or maybe for security sake you are logging out? If you have any issues - let su know at support - we'll see what we can do.

Oceniono na 5 z 5

I am really glad I found OrangeMailer

I am really glad I found OrangeMailer. I started using them just before the COVID crisis hit, and it was a life saver. I was able to work from home and send documents to the office without needing to drive in. Now that COVID is subsiding, I still use it for all of my mailing needs. Its easy to use, has multiple options for creating postage, and its very inexpensive. If you mail more than 2-4 items per month, it well pays for itself. (just not having to go buy and keep postage stamps alone is almost worth it.

13 czerwca 2022
Logo Orange Mailer

Odpowiedź od Orange Mailer

Thank you! Glad we can be here to help out.

Oceniono na 4 z 5

It's good for the amount that I use it.

It took a little bit of time to get used to it. I had been using another service and it was pretty straight forward. Sometimes when I'm trying to print the postage it doesn't want to print so I have to go to the history and reprint, which is Ok. As long as I can print it. I like that I can see when the mail was delivered regardless of it being Priority or just regular mail. I couldn't do that with the previous company. All in all, it's pretty decent.

12 czerwca 2022
Logo Orange Mailer

Odpowiedź od Orange Mailer

Thanks for the feedback. Can I ask a favor? Let us know at support what you would like to see that might make things easier - we are always working to make things better and customer feedback drives that.

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