I am so impressed with my Opul nails .. they come so beautifully presented… the whole kit consists of every imaginable size of nail to fit everyone .. a real bonus for me is the fact that the bigger t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered on the 1st of October (order number #28131) because I wanted the nails in time for my holiday at the end of the month. So far my delivery is still in transit 17 days later. I have left comme... Zobacz więcej
Wow! These nails are amazing, they are so strong for stick on nails and stay on for weeks! I had an allergic reaction to gels, my nails were so damaged and ugly I needed to find an alternative to cov... Zobacz więcej
Great customer service. Good quality reusable nails. Easy to apply, and once used to the technique, these stay on for over a week. Easy to reapply. There's a great range of styles, shapes and colo... Zobacz więcej
Informacje dotyczące firmy
- Kosmetyki
- również w kategorii:
- Drogeria
- Fabryka kosmetyków
- Salon manicure i pedicure
- Sklep z kosmetykami
Napisane przez firmę
At Opul Nails, we're redefining what at-home manicures can feel like. Our mission is simple: to help women feel elegant, confident, and put-together - effortlessly. We understand that every woman has her own style, routine, and preferences, which is why we offer salon-quality SoftGel press-ons designed to adapt to your lifestyle, not the other way around. Whether you're looking for a timeless nude for the office, a glossy Cat Eye for a dinner out, or a natural glow just for you - we've made sure each set is quick to apply, reusable, and kind to your natural nails. No appointments. No damage. Just beautiful nails, in 10 minutes or less. At Opul, we believe self-care isn’t selfish - it's powerful. From our helpful guides to our dedicated customer support, we're here to make sure your manicure experience feels as good as it looks. Because it's more than just nails - it's about feeling like the best version of yourself, every single day.
Dane kontaktowe
Zjednoczone Królestwo
- Contact@opulnails.com
- opulnails.com
4,4
Doskonała
229 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent product
Excellent product. Easy to use. Long lasting when applied and look natural. Have already ordered a second set.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Mrs Biddle,
Thank you so much, we really appreciate your lovely 5-star review. 🤍
We’re so pleased you found them easy to use, long-lasting, and natural-looking, and thank you for coming back for a second set as well! If you ever want recommendations for your next style, just let us know.
Warm regards,
Olivia, Opul Nails London.
Order missing in action after 2 weeks of waiting
I placed my order on 27 November and, as of today - 11 December, the nails have still not arrived, despite their promise of delivery within 3-5 working days. I phoned the number on their website to get an update and the automated voice said that the number does not exist.
11 grudnia 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Jacqui,
Thank you for your feedback, and we’re sorry again for the frustration caused by the delay at the time of your order.
For transparency, the shade Deep Crush was on pre-order when your order was placed on 27 November, with dispatch from 6 December. We understand this may not have been clear at checkout and appreciate how disappointing the wait must have felt.
We can confirm that the order was successfully delivered a few days after this review was posted, and a refund was also processed via PayPal as part of the resolution.
We have since reached out to ensure everything was settled on your side, and we remain available should you wish to get back in touch.
Warm regards,
Olivia, Opul Nails London.
I love them!
I bought Opus Nails to protect my natural nails whilst they grow back… they are in such bad condition, very short, thin, and splitting…..
I received my first delivery a couple of days ago, I was a bit apprehensive, but… after following the instructions on their tutorial, I was pleasantly surprised as to how easy they were to apply, how natural they look, and how strong they feel.
I love them, and can’t wait to go out and show them off!
Yes, I’m curious as to how long they will last, but I’m not too worried knowing they’re reusable, and easy to remove and apply.
Now…I don’t I have to hide my hands/nails anymore!
3 grudnia 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Wendy,
this absolutely made our day to read 🤍
Thank you so much for taking the time to share your experience in such a thoughtful way, and for trusting Opul Nails while your natural nails grow back. Knowing you felt apprehensive at first but found them easy to apply, natural-looking and strong after following the tutorial genuinely means a lot to us.
The fact you no longer feel the need to hide your hands and nails is exactly why we created this brand. We hope they keep giving you that little boost of confidence every time you wear them, and if you ever need tips to maximise wear time or remove them gently so you can reuse them, we’re always here to help. 💅✨
Warm regards,
Olivia, Opul Nails London.
Very Disappointed made in China
Disappointed that the nail company which advertises that it is based in London actually send products from China with a corresponding long delivery time. The nails look very artificial and I'm not sure I'll even both trying them as I had bought them with the promise that they look like real nalis but better.
2 grudnia 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Jean,
Thank you for your honest review, I’m truly sorry to hear you felt disappointed. I completely understand your concerns and appreciate the chance to clarify.
At Opul Nails, we design and develop all our styles here in London, with quality and experience at the heart of everything we do. Our products are crafted in specialised partner facilities known for their expertise in soft gel nails, the same type used in premium salons worldwide.
To ensure broader access to our latest collections, some of our orders may be shipped directly from our production hub. While this allows us to offer a wider variety of high-quality designs, it can occasionally lead to longer delivery times – something we’re actively working to improve.
As for the look and feel of the nails: when applied properly and matched to your size, they’re designed to blend seamlessly for a natural, salon-quality finish. I’d be happy to help with tips or sizing guidance if you wish to give them a try.
If you still feel they’re not quite right for you, our customer care team is always here to assist with the next steps.
Thanks again, Jean, your feedback truly helps us grow.
Warm regards,
Olivia, Opul Nails London.
Customer service is brilliant.
Customer service is brilliant. A few points on the nails, based on my own personal experience:
POSITIVES
- realistic softgels and easy to apply
- good choice of designs, but cd do with more designs in all shapes
- quite easy to remove but take care as can be a little painful if not been on a few days and naturally loosened.
NEGATIVES
- not great for those with domed nail beds as tips dont stick on end of nail. Water then gets in easily and pools. Sadly softened my own nails so badly, they have all split and has damaged them.
Those with flat nail beds shd be fine though and I do recommend.
17 października 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Customer,
Thank you so much for your kind words about our customer service, and for taking the time to share such a thoughtful and detailed review.
We're really glad to hear you found the application and designs to be easy and realistic, and we appreciate your feedback on expanding our styles and shapes, it's definitely on our roadmap!
Regarding the fit on domed nail beds, you're absolutely right, soft gels work best when there’s a good flush contact across the whole nail surface. For curved nail beds, it can help to gently warm or pre-shape the tips, or even lightly buff the underside to improve flexibility and grip. That said, if you ever feel discomfort or notice damage, we absolutely recommend taking a break and giving your nails some recovery time, natural nail health always comes first.
Thank you again for your honesty and for recommending us despite the challenge. If you'd like tailored tips or style suggestions better suited to your nail shape, our team would love to help!
Warm regards,
Olivia, Opul Nails London.
Lovely product and great customer service
Lovely product and great customer service. I chose 4 pairs, 2 of which I was delighted with, but the others were too long for me (just personal choice), and they let me exchange with no questions asked … very happy customer!
17 listopada 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Karelyn,
Thank you so much for this lovely review💌
I’m so happy to hear you’re delighted with two of the pairs, and that we could quickly sort an exchange for the others so you ended up with styles that really feel like “you”.
We always want the process to feel easy and flexible, so it means a lot to know you felt well looked after.
Thank you again for your trust and for choosing Opul Nails London 🖤
Warm regards,
Olivia, Opul Nails London.
I’m so glad I found these Opulnails
I’m so glad I found these Opulnails
Had gel nails for years and they were just destroying my own Nails, with Opulnails you get the perfect manicure without damaging your Nails, they are so easy to use.
Lots of colours too!
1 listopada 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Rachel,
Thank you so much for the lovely review!
We’re thrilled you’re getting a perfect, non-damaging manicure with Opul Nails, and loving the colours too. 💅✨
Thanks for your support. 🤍
Warm regards,
Olivia, Opul Nails London.
Love these nails
Love these nails. Easy to apply, they work exactly as discribed, Easy to remove no nail damage. I love the fact they are reusable so great value for money. I have just ordered more designs
9 listopada 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Fiona,
Thank you so much for the glowing review!
We’re thrilled you find them easy to apply and remove, and love the reusable value. So excited you’ve ordered more designs! 🙌
Thanks again for your support. 🤍
Warm regards,
Olivia, Opul Nails London.
Finally a nail to be proud of!
I've been using Opul Nails now for about 8 months and they never let you down. There is a good range of colours and designs and the cost when you buy 3 get 1 free is so good. What I love about these nails is the fact they are easy & quick to apply and reusable. So I can literally change them if I want to match a different outfit without worrying about wastage as there are loads of sticky tabs free with the offer. However, I have also had a set on for two weeks that were still intact when I changed them. They also don't damage your nails. The glue tab just rolls off your nail without any damage.
7 listopada 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Jayne,
What a fantastic review, thank you! 💛
We’re so happy you’ve had 8 months of reliable wear, love the colours and designs, and are getting great value with the 3-for-2 offer. Hearing that they’re easy to apply, reusable, and come off without damaging your nails is exactly what we aim for, and a 15-set collection is iconic!
Thanks again for all your support, we can’t wait to see which designs you pick next. 🤍
Warm regards,
Olivia, Opul Nails London.
Beautiful quality
Beautiful quality, the packaging is absolutely gorgeous, it was like opening special present, really great value for money, cannot wait to place another order, really quick delivery and kept up to date with how order was progressing. Highly recommended xx
23 października 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Sheelagh,
Thank you so much for your lovely review!
We’re thrilled you loved the quality and the packaging.
Delighted the delivery was quick and the updates helpful, too. Can’t wait to welcome you back for your next order. 💅
Warm regards,
Olivia, Opul Nails London.
Rosewater Set
Beautiful set of nails. Colour is devine. Wide variety of sizes. Really stickable unlike other brands.
4 listopada 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Johanna,
Thank you so much! 🌹
Delighted you’re loving Rosewater, the colour, size range, and extra-sticky wear are exactly what we aim for. 🤍
Warm regards,
Olivia, Opul Nails London.
The quality and fit of the nails are…
The quality and fit of the nails are the best I have tried and cannot recommend this product enough
There was an issue with my order and emailed customer service. I got a reply straight away and the issue was resolved
Cannot recommend the product and customer service enough
3 listopada 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi AT,
Thank you so much for the wonderful review! 🌟
We’re thrilled the quality and fit are the best you’ve tried, and I’m glad our team resolved your issue straight away.
Your recommendation means the world to us. 🤍
Warm regards,
Olivia, Opul Nails London.
One of the worst costumer services…
One of the worst costumer services experiences I had. The nails arrived more than 10 days after the delivery date so I can’t comment on the product as I was unable to get them. I wrote to the company several times, they were sincerely rude and simply dismissed my complains. They told me they had already processed my refund although they hadn’t and they only did it after I opened a complain with klarna. They insisted I review their product even though I explained several times I couldn’t as I was not in that address anymore.
I am guessing it is an scam in some level. No new company that wants to thrive has such terrible service.
29 października 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Claudia, we’re genuinely sorry this left you disappointed, and we take your feedback seriously.
A few clarifications on what we did, and where we fell short:
- Response times: We replied to your emails within a few hours each time.
- Resolution offered: We confirmed you could keep the product and that we would refund you in full, before learning that you had moved to a new address.
- Refund timing: Our refunds take 5-10 working days to appear, depending on the bank/payment provider. Yours cleared in 9 working days.
- Delivery timing/address: The parcel was delivered three working days after our maximum delivery window, and unfortunately to your previous address. While this situation was outside our control, we truly regret the inconvenience caused.
- Review requests: The review email is an automatic system message and cannot be stopped once triggered. We recognise this was unhelpful given your situation.
We’d like to make amends. If you’re willing, we’ll send a new set to your current address, free of charge, so you can try the product without any extra cost or stress.
Please email contact@opulnails.com with your preferred style and address, and we’ll take care of it immediately.
Warm regards,
Olivia, Opul Nails London.
Non delivery
Ordered on 21st October - the company claims to deliver in 5 days. Its now 29th & still havent received my order. Just looked on tracking & it says delivered on 28th! No sign of it
29 października 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Customer,
I’m really sorry for the worry this has caused.
I’ve tried to locate your order, but without a name or email it’s difficult to find. We also don’t have any email about this, which makes me think the parcel may have since arrived.
That said, your review mentions tracking shows delivered on 28 Oct while you haven’t received it, let me investigate and put this right.
Please contact us at contact@opulnails.com, with your order number and the email used at checkout. We’ll open a case with the courier immediately and, if it’s gone missing, we’ll replace or refund for you.
For clarity, our delivery timelines are: Standard 5-8 working days; Express 3-5 working days.
Thank you, and again, apologies for the trouble.
Warm regards,
Olivia, Opul Nails London.
Highly satisfied
Since lock down I have taught myself to do my own nails ( not salon standard but good enough for me)
I found the Opul nails on a pop up advert on my tablet checked out the reviews and thought I would give them a try.
They are beautiful, easy to apply and surprisingly strong, not like other stick on nails I have had which came off more or less straight away. As this is my first order I have not yet tried to remove them ( I have glued them on) but I am sure if I have any problems I will have good support from this company. I have already had one small query and it was dealt with very professionally and timely.
I can as a new customer recommend this company very highly.....give them a try....
17 października 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Sandra,
Thank you so much!💖
We’re so happy to hear you gave Opul Nails a try and that you’re loving the quality and strength! It truly means a lot to know your first experience has been so positive.
When you’re ready to remove them, the full removal method is available in the Tutorials section of our website.
Your kind words and recommendation really made our day, thank you for trusting us! 💅✨
Warm regards,
Olivia, Opul Nails London.
Beautiful nails
Beautiful nails, very good quality, stayed on for a whole week with sticky pads. Good nail preparation is the key. Would love to see extra short length as an option too, easier to do household tasks with them.
10 października 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Alisa,
Thank you so much!💅✨
We’re thrilled you loved your nails and that they lasted so well,you’re absolutely right, good prep makes all the difference.
Extra short lengths are a great suggestion (and something we’re already working on 😉). Stay tuned for future collections!
Warm regards,
Olivia, Opul Nails London.
Gorgeous
The nails came really quickly and were packaged beautifully i was stunned how nice they looked now planning to buy some more and for my daughter as a xmas pressie
15 września 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Kevin,
Thank you so much for your lovely review, we’re thrilled to hear you loved your nails and the packaging! 🎁✨
It makes us so happy to know you’re already planning to treat your daughter too, what a thoughtful Christmas gift idea!
Warm regards,
Olivia, Opul Nails London.
Fantastic quality, they look really good while safe and easy to use
These are a great alternative to the more damaging options available. Worked really well and stayed in place brilliantly. They look great and are easy to remove. No damage to nails.
11 sierpnia 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Lisa, thank you so much💅✨
We’re so happy to hear they stayed perfectly in place and came off easily without any damage, exactly what we designed them for! 🤍
We really appreciate you taking the time to share your experience 🤍
Warm regards,
Olivia, Opul Nails London.
Bitterly disappointed
The order took a while to arrive. The Neil’s look lovely and the packaging is good but that’s as good as it gets ! The instructions refer to nail glue and there is nothing to advise how to get the glue pads off the backing. I ended up with glue pads which curled up or tore before they got anywhere near my nails. He nail file provided is useless. A complete waste of money
16 października 2025
Opinia niezależna
Odpowiedź od Opulnails
Hi Karen,
Thank you so much for taking the time to share your feedback, I’m truly sorry to hear about your experience.
We’re currently in the process of updating the instructions included in our latest sets to clearly explain the application and removal process for glue stickers, as we understand this has caused confusion. Before delivery, we also send an email to all customers with our Tips & Tutorials page, which includes step-by-step photo and video guides for both application and removal.
Regarding the nail file, I really appreciate your feedback, we’ve already started transitioning to a stronger, higher-quality version in our next production batch.
As for the glue stickers, they can indeed feel a bit tricky at first.
One helpful tip 💡: rub the Gel Pad slightly while it’s still on the sheet before peeling it off, this helps activate the adhesive (and do the same once it’s applied to your nail).
We’re truly sorry that your first experience didn’t reflect the quality we stand for, and we’d love the chance to make it right, our customer care team has already reached out to you directly to assist further.
Warm regards,
Olivia, Opul Nails London.
Odpowiedź od Opulnails
Hi Rochelle,
That’s so kind of you, thank you so much for taking the time to share your support 💅💖
We truly appreciate it, and we’re so glad you’re part of the Opul Nails community!
Warm regards,
Olivia, Opul Nails London.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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