Wow what an incredible service. I had a hinge replaced. Posted the glasses Monday, received on Thursday. Clear and good communication. Easy to use ordering process. Returned fixed, clean, packaged wit... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My optician told me my (brand new) sunglasses were irretrievably damaged (my husband sat on them). Thank goodness I found Opto Glassesrepair! Within a few days my glasses were repaired so that no dama... Zobacz więcej
Reakcja na opinię
I sent my broken and miss-shaped titanium-framed varifocal glasses to Opto and within 24 hours of them receiving them, they had repaired them fully and returned them. The glasses are now in excellent... Zobacz więcej
Reakcja na opinię
This company is amazing. Repaired my daughters glasses really quickly ( got them back within 5 days ) answered all emails within hour. Would highly recommend if you have broken your glasses
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Professional Glasses Repair Service Across the UK At Opto Glasses Repair Ltd, we specialise in high-quality, affordable glasses repair, including laser welding, hinge fixes, and spring replacements. Our expert technicians restore your glasses quickly and reliably with our convenient UK-wide postal service.
Dane kontaktowe
Zjednoczone Królestwo
- info@optoglassesrepair.co.uk
- optoglassesrepair.co.uk
4,9
Doskonała
92 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Unbelievably quick service
Unbelievably quick service. Sent by post on Wednesday and back on Saturday at the price quoted - not like others in the industry.
21 czerwca 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Aruna,
Thank you for your wonderful review.
We're delighted to hear that you were pleased with both the turnaround time and the price. We work hard to provide fast, reliable, and transparent glasses repair services, so it's great to know we met your expectations.
Thank you for choosing us.
King Regards.
Much value for money - 10/10
I contacted Opto Glassesrepair Ltd to ask if my glasses were repairable. They were very helpful from beginning to end. I can't believe I almost bought a new pair of glasses - my old pair is now good as new for less than 1/10th of what I would have paid for a new pair!
19 czerwca 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Gundog,
Thank you for your wonderful review. We’re delighted that we were able to save your glasses and help you avoid the cost of a replacement pair.
Our goal is always to provide an honest assessment and the highest quality repair possible, so it’s great to hear that your glasses are now back to looking and working like new.
Thank you for choosing Opto Glasses Repair Ltd and for taking the time to share your experience.
Best Regards
Opto Glasses Repair Team
First Class Service
I highly recommend this company. Not only was the communication amazing, but the repair they did was first class and super (sent and had back within days). I cannot say how happy I am with the service I've received and will use them again if needed. Many thanks.
9 czerwca 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Danielle,
Thank you so much for your wonderful review,
We are delighted to hear that you were happy with both the repair and our communication throughout the process. Providing high-quality repairs with a fast turnaround and excellent customer service is exactly what we strive for.
Thank you for trusting us with your glasses and for taking the time to share your experience. Your recommendation means a great deal to us, and we would be delighted to assist you again in the future should you ever need us.
Kind regards
The Opto Glasses Repair Team
Absolutely amazed
Absolutely amazed! Brilliant , efficient and speedy! Already recommended and they have sent theirs off. Will defo use again!
17 czerwca 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Linda,
Thank you so much for your wonderful review! We're thrilled to hear that you were pleased with our service. It means a lot to us that you've already recommended us to others. We truly appreciate your support and look forward to helping you again whenever you need us.
King Regards
Opto Glasses Repair Team
Excellent all round
Easy from start to finish,great service and communication,the glasses looked brand new when we got them back.
Hoping to not have to use them again but incase we do,they will be the only place we go to.
8 czerwca 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Scott,
Thank you so much for your kind words and support.
We are really pleased to hear that you were happy with both the service and communication, and that the glasses looked like new again when returned.
We truly appreciate your trust in us and, while we also hope you will not need another repair anytime soon, we would always be happy to help if you ever do.
King Regards
Opto Glasses Repair Team
I cannot recommend this company enough
I cannot recommend this company enough. They are absolutely wonderful. The best! The hinge on my favourite glasses that I wear all the time broke off and I thought I would have to go and have the hassle of buying a new pair, but I love these glasses so I looked on the internet to see if I could get them fixed. I found Opto Glasses Repair Ltd and a couple of other companies, so didn’t know which one to go for. I had to email my request and wondered when i would hear back, but Opto Glasses Repair came straight back, asked me to upload a photo, and it was all very easy to do on their website. They quickly gave me a quote, which was so much cheaper than I had expected. I was worried about sending them off in the post, because they are quite expensive. I got them back a within 2 days, and I was so happy. They were delivered in a secure box. I was kept updated by email all the time, when they received them, that they were working on them, and when they were returning them. The service this company provides is outstanding, and others could do well to take a leaf out of their books. It means so much to get such service these days. I will, and have done, highly recommend them to anyone, for any problem with their glasses as they cover everything to do with glasses repairs. I always thought I would have to go to the optician to get them sorted out, but this way is much quicker and I had my glasses back within 2 days, like I said. I was worried as I had to use an old pair of glasses which were a weaker prescription, but before I knew it I was wearing my glasses again.
And to top it all, they enclosed a new glasses cleaning cloth, personalised with my name on it. I felt so emotional and very blessed, that personal touch means so much and says a lot about this wonderful company. Please don’t hesitate to use them for anything to do with your glasses, you won’t be disappointed.
13 maja 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear D James,
Thank you so much for taking the time to leave such a thoughtful and heartfelt review. Reading your words truly means a great deal to us.
We understand how important a favourite pair of glasses can be, so we are delighted we could repair them quickly and make the whole process easy and reassuring for you from start to finish. Knowing that our updates, careful packaging, fast turnaround, and personal touches helped make you feel looked after is exactly what we strive for as a company.
Your kindness, trust, and recommendation are genuinely appreciated by our entire team. Thank you again for choosing us.
Best Regards
Opto Glasses Repair Team
100% recommendation
Excellent communication, from advice regarding the correct repair package through to when the glasses would be returned. Speedy service (48hour turn around) and a first class repair on glasses my optician said were unrecoverable.
5 czerwca 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear CC,
Thank you for your wonderful review! We’re delighted we could repair your glasses and provide the fast, smooth service you expected. It means a lot to hear that we could help restore frames that were considered unrecoverable. We truly appreciate your trust and support!
Best Regards
Opto Glasses Repair Team
Professional job,fast service ,very…
Professional job,fast service ,very good price.You are the best...I'm very happy with the choice i made .Thank you .
1 czerwca 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Rusudan,
Thank you for your kind words! We’re delighted you were happy with the repair, fast service, and pricing. Your support means a lot to us, and we’re so pleased you chose us. Enjoy your glasses, and thank you again!
King Regards
Opto Glasses Repair Team
Great experience with this company
Great experience with this company - great communication, fast turnaround and high quality of work.
1 czerwca 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Sam,
Thank you for your kind words! We’re really pleased to hear you had a great experience with us. Providing clear communication, fast turnaround times, and high-quality repairs is exactly what we aim for. We truly appreciate your support and hope to help again in the future!
King Regards
Opto Glasses Repair Team
My wife bought me a pair of Ray Bans….....but
My wife bought me a pair of Ray Bans for my birthday. My pride and joy for the last 2 years. Utter horror ensued when they fell and broke a few days ago. I Googled repair service and came across Opto Glasses Repair. After sending an online enquiry with supporting photos I was contacted the very next working day. I thought my glasses being a luxury brand would fall under the most expensive repair package they offer but on responding they told me I would be eligible for the next service down which is slightly cheaper. I followed the website instruction on posting the glasses and Opto confirmed receipt 2 days later. Over the next 2 days I was kept fully updated with progress and at the end of day 2 notified the glasses had been dispatched on a RM 24 signed for service. They arrive back with me a couple of hours ago. Not only was the repair not visible but the glasses had been deep cleaned making them look new again. The icing on the cake, the guys at Opto included a personalised cleaning cloth and a 'caring for your glasses' tips leaflet. The whole process took less than a week! Companies like Opto are a dying breed in this country. It's very rare to come across people who are honest, professional and really do care about the customer. Businesses like Sky or British Gas will send you a txt for customer reviews immediately after the call - they get BORING. I am happy to write this extensive review when it really matters. These guys are now my go to and I have shared their details with friends and family already. Thank you Opto!
Regards
One very satisfied customer!
29 maja 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Neil,
Thank you so much for taking the time to write such a detailed and thoughtful review.
We are truly delighted to hear that your Ray-Bans have been restored to a condition that exceeded your expectations. We understand how much a favourite pair of glasses can mean, especially when they carry sentimental value, so we're pleased we could help bring them back to life.
At Opto Glasses Repair, we believe in providing honest advice, fair pricing, clear communication, and the highest standard of workmanship. Knowing that you appreciated not only the repair itself but also the updates throughout the process, the deep clean, and the additional care materials means a great deal to our team.
Your kind words about our customer service are especially rewarding. We work hard to treat every pair of glasses as if they were our own, and it's wonderful to know that this commitment has made a positive impression.
Thank you again for your trust, your recommendation to friends and family, and for choosing Opto Glasses Repair. We look forward to helping you whenever you need us in the future.
Kind regards,
The Opto Glasses Repair Team
Fast
Fast, they fixed my glasses when I was told before by a high st store it was not possible. Fast delivery too. Very happy with the service
19 maja 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Jojo,
Thank you for your kind review. We're delighted we could repair your glasses when others thought it wasn't possible, and that you were pleased with the turnaround time. We truly appreciate your support and hope to help again if you ever need us.
Best regards,
The Opto Glasses Repair Team
Affordable and speedy but not great
Affordable and speedy. I thought the repair would be better and invisible. Maybe I was naive, but a bit disappointed in it.
For me the speed didn't matter as much as the quality of the repair. I would have paid more and waited longer for more unnoticeable work.
My spectacles are very unique and rare so that's why I think this way.
All that said the glasses work and I'm so grateful this service exists and they were repaired because they were useless after being trodden on.
26 maja 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Gemskii,
Thank you for your feedback and for choosing our repair service.
We are pleased to hear that you found the service affordable and speedy. We would also like to note that our repair techniques, materials, and equipment are of the highest professional standard available.
With certain frame materials, particularly transparent or translucent plastics, some evidence of the repair may remain visible after the work is completed. This is due to the nature and construction of the frame itself rather than the quality of the repair.
Thank you for taking the time to share your experience. Your feedback is appreciated and helps us continue to improve our service.
Best regards,
The Opto Glasses Repair Team
great service
Great service with a fast turn around. repaired my glasses after my 3 year old was playing a little rough- even the nose pads were replaced - my glasses feel like new again very pleased
22 maja 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Mr Karageorge,
Thank you so much for your kind review! We’re really pleased we could get your glasses repaired quickly and back to feeling like new again. We also made sure to replace the nose pads so everything was as comfortable and fresh as possible. Thanks again for choosing us.
Best regards,
The Opto Glasses Repair Team
Just brilliant service from start to…
Just brilliant service from start to finish. Clear comms and sunglasses are in almost new condition as a result.
15 maja 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Austin,
Thank you very much for your wonderful feedback.
We are delighted to hear that you were happy with both our communication and the final repair result. Restoring sunglasses as close as possible to their original condition is always our goal, so it is great to know that you were pleased with the outcome.
Thank you again for choosing Opto Glasses Repair LTD.
Kind regards,
Opto Glasses Repair LTD
Glasses magicians
I sent in a quote for a pair of glasses that didn't look 'that' damaged to another business in the glasses repair space. They said nothing could be done and they were 'beyond all repair'. I didn't believe it. So, I sent in a couple of quotes to some other services, one being Opto Glasses Repair.
Turns out it could be done. Opto quoted me an incredible price, and fixed the glasses with zero quibbles.
Top quality service that I'd highly recommend!
16 maja 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Luke,
Thank you so much for your kind words and for trusting Opto Glasses Repair LTD with your glasses.
We always believe that if there is a safe and professional way to restore a pair of glasses, it is worth exploring every possible option before giving up on them. We are very pleased that we were able to repair your glasses successfully and that you were happy with both the service and the price.
Your recommendation truly means a lot to us.
Kind regards,
Opto Glasses Repair LTD
Odpowiedź od Opto Glassesrepair Ltd
Dear Chris,
Thank you for your kind review! We're delighted to hear you were happy with the service and the quick turnaround. We really appreciate your support.
Kind regards,
Opto Glasses Repair LTD
Perfection
This is an extremely efficient process from beginning to end. Information is provided throughout and the repair executed with perfect precision. Brilliant.
6 maja 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Peter,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with both the communication and the precision of the repair. Providing an efficient, reliable, and high-quality service from start to finish is exactly what we strive for. We truly appreciate your support and look forward to helping you again whenever needed.
Kind regards,
Opto Glasses Repair LTD
Glasses, arm repair, and clean.
Thank you, Opto Glasses a fantastic Repair a deep clean on the lens and the glass, they look as good as new. They’ve attached the left arm of the glasses and that looks sturdy. I know I need to upgrade my glasses and I will and thank you for my personalised glass cleaner with my name on it.
8 maja 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear FERIE,
Thank you so much for your kind words! We’re really pleased to hear your glasses are looking as good as new again. We always aim to make every repair strong, clean, and as professional as possible, so it’s great to know you’re happy with the repair and deep clean.
We’re also glad you liked the personalised glasses cleaner. Thank you again for trusting Opto Glasses Repair, and whenever you decide to upgrade your glasses in the future, we’ll still be here if you ever need us.
Kind regards,
Opto Glasses Repair LTD
Excellent service
Excellent service. Fast and not expensive. Would highly recommend
1 maja 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Malcom,
Thank you for your great feedback
We’re delighted to hear you found our service fast and affordable. Your recommendation really means a lot to us.
Kind regards,
Opto Glasses Repair LTD
Good communication and my Maui Jim…
Good communication and my Maui Jim glasses were returned as if new.
Can’t fault.
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Opto Glassesrepair Ltd
Dear Barry,
We’re really pleased to hear you were happy with both our communication and the repair of your Maui Jim glasses. Returning them like new is exactly what we aim for every time.
Thank you for your trust and support.
Kind regards,
Opto Glasses Repair LTD
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.