Took forever to say they were coming, then they said they had been delivered at a time when my wife and I were home. Nothing had been delivered, I told them and they sent photos of a package on the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Avoid. Purchased a pair of prescription glasses and didn't receive them. Chased and was then told that the frames had been damaged and I needed to select another (I see from other reviews I'm not th... Zobacz więcej
The situation was quite urgent, Specsavers wait time was 2-4 weeks due to Covid delays, fortunately we came in contact of Supriya who helped us providing glasses exactly as per prescription just wit... Zobacz więcej
Love your range of frames, and your tool for virtual trying on is a nice idea. Quality of both frames and lenses is very good, but unfortunately you can't substitute for trying them on in person. Th... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We’re about eyeglasses. Think prescription eyeglasses in Australia, think Optically.com.au. That’s what we’re about. At Optically.com.au, our eyeglasses are about seeing clearly & looking good for less.
Dane kontaktowe
Suite 5, Level 1, 100 New South Head Road, 2027, Edgecliff, Australia
- +61 0287 660 664
- support@optically.com.au
- optically.com.au
Odpowiada na 25% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic quality at low prices
an easy to use website with lots of…
an easy to use website with lots of frame and lense options to suit every person and every budget
A great place to buy affordable glasses…
A great place to buy affordable glasses if you know what style you’re looking for
excellent
excellent, very happy with my prescription glasses & lenses, good value for money.
I have bought 1 prescription glasses…
I have bought 1 prescription glasses about 6 months ago. It is sturdy, comfortable and feels pretty premium although it's lot cheaper than local hospitals. The one thing that can be improved is faster delivery but still that's worth the time.
I ordered reglazing of glasses
I ordered reglazing of glasses. Process was smooth and the quality of lens are very good. Would definitely purchase again.
Great service
Had a paid of glasses that needed the lenses changed as my prescription changed. One company would not do it as they said the frame was too old but optically did it for me and it was fine and the glasses still are 6 months on.
My husband ordered a pair of new glasses from there too and they are good quality and seem good.
I ordered a new paid of sunglasses but when they cane they looked and felt so cheap that I am not using them but this is hit and miss when buying glasses online and I would try again ad all of my previous experience with them has been great
Great customer service.
When I received my first pair there was an issue with one of the lenses, after contacting Optically the glasses were returned to be fixed. The lenses were reground and returned in a couple of days. Cannot fault the company for a no fuss, no cost return policy.
These are a great set of glasses, great quality, very fashionable and excellent value.
The woman who helped me was great
The woman who helped me was great. She took the time to understand my needs and answer all my questions. She helped me apply the proper discount for my order.
Very good service I emailed optically…
Very good service I emailed optically about an order I thought I had sent optically had no record of the order I was sent my glasses anyway very happy
Overall the service was very good.
Overall the service was very good.
One of the pairs of glasses I ordered required adjustment at the local optometrist but that was okay.
When a pair of frames broke, the team very quickly found me a replacement lens and I was very pleased with the result.
Yep can't recommend them highly enough
Yep can't recommend them highly enough, quality glasses at realistic prices. These guys even make spec saver look like a rip off. Delivery usually takes about 2 weeks. I have bought 6 pairs over 2 years never had any problem with the quality.
Great glasses!
I am a repeat customer of optically and I am always impressed with style and quality- would recommend!
Recommended
Glasses came and the clarity of the prescription was the exact same than I got from the shop. Would recommend
Had my glasses reglazed
Had my glasses reglazed, the prescription lenses turned out to be very well made.
Glasses were as pictured
Glasses were as pictured, service was great and delivery was fast
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








