A very positive experience from initial enquiry which had a prompt response. Appointment in Cork was quickly made with a short time scale. Store was easy to find in Mahon, with free parking. Consultat... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great staff and equipment, Rachel at the Mahon Point store explained everything clearly at all steps along the way. She then followed up with an email confirming everything within 15mins.
Reakcja na opinię
Cost me €50 and no appointment 🤯This company pressed to me have an appointment with them asap despite me saying Sat appointments suited me better. We confirmed a Thursday appointment but they then c... Zobacz więcej
I recently visited Optical Express in Mahon, Co. Cork, and had an outstanding experience from start to finish. I travelled up from Kerry that morning, and from the moment I arrived, I was made f... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.
Dane kontaktowe
4,5
Doskonała
568 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Service in optical express in…
Service in optical express in whitewater is amazing. Always happy to help from getting my eye test to picking glasses.
29 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Thank you for leaving your feedback, Catherine! We are delighted to hear how well your experience went, we look forward to your next visit. Thanks again.
I popped into the Newbridge store…
I popped into the Newbridge store yesterday, a lovely man Vadim was very helpful. He had my glasses fixed within a matter of minutes. Extremely good service.
28 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Hi there, Roisin. Thanks for taking the time to leave your kind feedback. We are delighted to hear that your glasses were fixed so quickly. I'm sure Vadim will be delighted to hear your wonderful feedback. If you need anything else, don't hesitate to reach out. Thanks again.
Newbridge Store Service
Lauren and Heather in the Newbridge store couldn’t have been any better! Made the whole experience so lovely for me and my mam, they were beyond helpful and made sure to get me the best deal possible. Couldn’t praise the two girls enough!
28 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Hi there, Seona. We are delighted to read how the whole experience was lovely for you and your mam, we certainly will be sure to pass on your kind words to Lauren and Heather, I'm sure they will be thrilled to read this. We look forward to your next visit.
Great experience
Great staff, great facility, very professional approach all round. No pressure to go with surgery. Good advice given after lengthy tests.
8 września 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Hi there, Cathal. Thank you for taking the time to leave your wonderful review, if you need anything else, please don't hesitate to reach out. Thanks again.
Great service!
Always a great experience when I pop into the newbridge branch! Lauren and Paul are always very helpful and do their best to accommodate my needs. Friendly people and a lovely experience (even if it is just a case of screw and nosepad replacements). Can't commend their staff enough!!
22 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Hi there, Ruairi. Thank you for taking the time to leave your feedback about our Newbridge branch, we really appreciate your wonderful review and are delighted to hear how helpful Lauren and Paul were, we will be sure to pass on your kind words to them. We look forward to your next visit.
Newbridge …
Team at newbridge were very friendly and fixed my glasses so quickly Lauren and Paul were excellent to deal with
25 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Hi there, Rebecca. Thanks for providing your feedback, we will be sure to pass on your kind words to Lauren and Paul. Look forward to your next visit.
Went into the shop as my partner stood…
Went into the shop as my partner stood on my glasses and broke the side , Lauren was great and fixed them for me and gave them a clean for me , her customer service was excellent
23 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Hi there, Caitlin. We really appreciate you leaving feedback, we are delighted to hear we fixed your glasses and that you are pleased with the Customer Services. We will be sure to pass your kind words onto Lauren. Look forward to your next visit.
I visited the clinic in Newbridge today…
I visited the clinic in Newbridge today and got my glass fixed within seconds. The staff were very professional and friendly.
23 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Hi there, Krysia. We really appreciate you taking the time to leave your feedback. We are delighted to hear that we helped you so quickly. If you need anything else, don't hesitate to reach out or pop back into the clinic. Thank you.
I was made to feel welcome by Caroline…
I was made to feel welcome by Caroline and put at ease by optom from the moment I arrived. I was treated with respect and everyone was friendly and professional. I highly recommend Optical express Norwich
19 września 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Hi there, Dee. Thank you for leaving your kind review of our Norwich clinic. We really appreciate you taking the time you have taking to recommend us. We look forward to your next visit.
Friendly and efficient service
Friendly and efficient service, Dean was very helpful 👍🏻
22 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Hi there, Tommy. Thank you for your wonderful feedback, we look forward to your next visit.
I pooped in to borrow some tissues to…
I pooped in to borrow some tissues to clean my glasses, got new pads and a clean from a very warm and bubbly young lady. A real credit to the brand.
22 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Hi there, Alan. We really appreciate you taking the time to leave your kind words. We look forward to your next visit. Thank you.
Staff repaired my glasses in a flash
Staff repaired my glasses in a flash
So helpful!!
22 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Thank you for the fantastic review, Michael. Please don't hesitate to reach out if there's anything else we can do for you!
Great experience and great outcome with…
Great experience and great outcome with Optical Express in Dublin. Whole process was very clear, transparent, professional. I’m thrilled with the improvement in my eyes, even after just 24 hours! Thanks!
19 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
It's amazing to hear how happy you are with the results Andy. Thanks for the kind words, the team in Dublin will be thrilled!
So helpful
So helpful, came in to get my glasses adjusted as they were a bit crooked on my face. They fixed them no problem and cleaned and tightened them so it was better than I expected!
19 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Thank you for the great review, Glynnis. We are delighted to hear how happy you are. If you need anything else from us, please feel free to give us a call or stop by!
Lovely staff
Lovely staff. Very less wait time. Helped right away.
19 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Thank you for the wonderful review!
FABULOUS NEW EYES…
I had lens replacement on Sunday .All the staff I dealt with were very professional and kind. I was very nervous, they took time to reassure me even one of the staff gave me her hand to hold through the procedure.
I have been wearing glasses since I was under a year and could see nothing without them .
I'm writing this review glasses free. I'm so happy I had it done and would recommend optical express 100 percent.
17 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Thank you for sharing your experience with us, Lorraine. We are delighted to hear that you are pleased with the results of your surgery and that you would recommend us!
Great experience
Great experience, I’m glad I decided to go for eye lens replacement, I only wish I decided to go for it sooner. The team guide you through the process and put your mind at ease. The day of the surgery went so well and the procedure was seamless. I know my quality of life will be hugely improved
18 listopada 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
We're thrilled that you're so happy following your lens replacement surgery, Orfhlaith. We are delighted to hear you received such excellent care and that everything went smoothly. Please don't hesitate to reach out to us if there's anything more we can do!
Odpowiedź od Optical Express Ireland
Thank you for the great review, Luke! We look forward to seeing you again!
Everybody was assuring
Everybody was assuring, they made me feel at ease and comfortable with the procedure. They informed me the negative possibilities but made sure whatever happens that they would be there with me, that my journey is theirs as well. Thank you team!
24 września 2024
Opinia niezależna
Odpowiedź od Optical Express Ireland
Thank you for the wonderful review, Ann. We are delighted to hear how happy you are and that you received such excellent care. We'll be sure to pass your kind words on to the team in the clinic!
Reading the reviews and seeing 34% are…
Reading the reviews and seeing 34% are giving a 1 star is just plainly extremely scary. This place should be closed down. FFS
12 września 2024
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.