Easy to get in touch with them via WhatsApp. They responded to a query I had prior to purchase within a day and once purchased the Office Pro 2024 suite was delivered via a link within minutes and I... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered Office Pro sharp with provision of code but installation a night mare from insytructions. Several e mails sent for help which they promised still waiting for reply. Written them off as scamme... Zobacz więcej
Can’t fault them , had abit of nightmare trying to set up pc, customer service was a dream helped me sort it, then had an issue with the key sorted that for me as well. Highly recommend
Customer support is a little hit and miss. Ordered Microsoft Project and it worked for a few weeks before it went into compatability mode and required an activation key. Most functionality has... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Welcome to OPEN SMART TECH, your trusted partner for all your Microsoft needs! As a dedicated Microsoft reseller, we're here to offer you genuine Microsoft licenses at unbeatable prices. With a wide range of products available for instant download, accessing your favorite software has never been easier – just a click away! Concerned about compatibility or need assistance with installation? Rest assured, our multilingual technical support team is available 24/7 to guide you through every step of the process, whether you prefer assistance in English, Spanish, French, or any other language. At OPEN SMART TECH, we prioritize quality, accessibility, and customer satisfaction above all else. We're proud to provide legitimate licenses at unmatched prices, ensuring a seamless purchasing experience that exceeds expectations. Explore our offers today and discover why we're the go-to choice for tech enthusiasts worldwide. Your Microsoft solution awaits, and we're here to make it a reality!
Dane kontaktowe
35 Constance Street, London, E16 2DQ , LONDON, Zjednoczone Królestwo
- +44 7 537 146 733
- info@opensmarttech.net
- opensmarttech.net
3,9
Dobra
224 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 3% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very patient
Very patient. helped me uninstall old MS software that were causing the problem. Then helped to download the new software and made sure it was working.
19 kwietnia 2025
Opinia niezależna
Quick and efficient service
Quick and efficient service. Very helpful when asked a question with satisfactory help.
9 kwietnia 2025
Opinia niezależna
Awful service
Awful service. They have not answered the phone and not returned my call. No idea when I might receive the product.
28 marca 2025
It took me ages to pay for my purchase…
It took me ages to pay for my purchase via World Pay and I think there may have been something wrong with the payment system. All sorted in the end and very good service.
26 marca 2025
Odpowiedź od Opensmarttech
Hi there,
Thank you so much for your feedback and for shopping with OpenSmartTech!
We’re really sorry to hear you had trouble during the payment process — that’s definitely not the experience we want for our customers. We understand how frustrating that can be.
Please note, our system is designed so you can pay whenever it’s convenient for you. In your case, we had already sent your order before payment was confirmed, as the initial attempt didn’t come through on our end. Once we noticed that, we reached out to kindly request the payment again.
This was a rare issue — the first time we’ve seen it happen — and we've since fixed the problem to ensure it doesn’t affect anyone else.
Thanks again for your patience and trust. We truly appreciate your support!
Warm regards,
The OpenSmartTech Team 💙
No problems encountered!
13 marca 2025
I'm not tech savvy so not entirely sure…
I'm not tech savvy so not entirely sure if I've done it properly and not had chance to use it yet as a programme so it will all be revealed one day!
23 lutego 2025
Quick response and problem solved
Quick response . good comms and problem sorted
28 lutego 2025
Opinia niezależna
was good and swift
6 lutego 2025
Great
Great! You are proactively responsive. Thank you for making this easy for us.
14 lutego 2025
Opinia niezależna
It was an amazing experience
It was an amazing experience. I appreciate the patience and support
14 lutego 2025
Opinia niezależna
Great support to resolve an issue.
12 lutego 2025
Opinia niezależna
Odpowiedź od Opensmarttech
Hi,
We’re really sorry to hear about the trouble you faced with the installation. Our support team has already reached out to you via WhatsApp to assist, and after checking, we found that the issue wasn’t with the software itself but rather that your laptop doesn’t support it.
We always strive to help our customers as much as possible, and we’re happy to assist you in finding a suitable solution. Please feel free to reach out if you need any further guidance—we’re here to help!
Best regards,
IT Departement
Customer Support
OpenSmart Tech
Nothing received
Nothing received, emailed and sent a request through the web site support and no response from either. Have had to buy elsewhere now and will be looking to recover funds
31 stycznia 2025
Odpowiedź od Opensmarttech
Hi Smith,
We’re really sorry for any confusion or frustration caused. We want to assure you that we did send your download link and software for Microsoft Office 2019 Professional Plus (PC) via email on January 31, 2025, at 18:51:20.
Additionally, we also reached out to you via WhatsApp earlier today to clarify this. Just to be sure, we’ve now resent the email once again. Please check all your email folders, including spam or junk, in case it got filtered there.
If you still can’t find it or need any help with the installation, please let us know—we’re here to assist you!
Kind regards,
IT Department
Customer Support
OpenSmart Tech
Good helpdesk assistance
I had a couple of hiccups with the download & then the product key, but the help desk were very patient with me & resolved the whole issue.
7 stycznia 2025
Excel
Wasnt sure to trust at first. Was a bit slow sending it out but on arrival it all works exactly as it should
5 stycznia 2025
Good company to use from experience
We have used the company several times.
On one occasion there was an issue and the company resolved this promptly.
9 stycznia 2025
Great company for your software needs
Have bought 3 software and had great experience. Good communication, happy to help if problem and always has a solution. Highly recommend.
27 grudnia 2024
I purchased the package and used the…
I purchased the package and used the key and the only part I can access is word when I try to access the rest of the package it states key already used and can only use on one basically operating system and I cannot use on another system. Der I only downloaded to one system... So really annoyed cannot access rest of package.
11 grudnia 2024
Just what i wanted to download
11 grudnia 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.