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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Do not buy from here, they have been ignoring my calls and emails about an order for weeks now. I ended up having to dispute it with my credit card because I could not get an answer and my order ended... Zobacz więcej

Oceniono na 1 z 5

DONT ORDER FROM HERE! Got no confirmation but was charged. Messaged to request shipping info and heard absolutely nothing for almost 10 days. Ordered a different tree from Lowes and spent a whole week... Zobacz więcej

Oceniono na 1 z 5

Worst online merchant (in the country, maybe) Online Orchards shipped a dead bing cherry.ignored phone messages and emails for two months. Finally asked me to perform a “scratch test” I did so... Zobacz więcej

Oceniono na 5 z 5

2/4/26 Ordered mult-grafted Jubilee fruit trees directly from Onlineorchards.com and was surprised at the mature size, exceptional packaging and quick shipping during the brutal winter. The trees wer... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

191 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,7

Wszystkie recenzje

(191)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 31

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Bad plants, no support

I ordered two trees and two blueberry plants and they arrived in two separate deliveries. I received a hazelnut tree with evident signs of root rot and the apricot tree was withered and chlorotic (yellowish). They both were clearly handled poorly as both had damaged twigs and buds.
I called several times and send messages both via email and from the website, no reply whatsoever.

10 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Total scam.

Total scam.
Placed my order and they charged my card and I never heard from them.
No response to emails or calls.
Disputed th charge and I’m done with this shady company!

2 kwietnia 2026
Opinia niezależna
Oceniono na 2 z 5

we bought 2 Apple trees one survived…

we bought 2 Apple trees one survived but the Fuji Apple tree which is the pollinator for the other did not , thinking it was just fall waited until now and seen our one tree is making a growth experience and looking healthy. sure wish they would replace the Fujki since we paid over 30 dollars for it .

26 marca 2026
Opinia niezależna
Oceniono na 2 z 5

Just go elsewhere, save yourself the frustration

Bought a number of trees and hedges. The hedges were all in great shape. Though, very strangely, have not grown at all in a year now. But they haven't died either.

On the other hand, the trees were in bad shape the moment they arrived and were entirely dead within a week. I'd emailed multiple times up to a year later and no reply, even having tried multiple methods.

So they're not quite a scam, but about as close as one can get without being one. But do yourself a favor and just steer clear.

15 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

2/4/26 Ordered mult-grafted Jubilee…

2/4/26 Ordered mult-grafted Jubilee fruit trees directly from Onlineorchards.com and was surprised at the mature size, exceptional packaging and quick shipping during the brutal winter. The trees were in 4 foot boxes and the bare roots were wrapped in Straw, then plastic and finally in burlap. Very professional packaging. What amazed me was that the trees are large not the typical twigs you see at other online stores. I put them in water for a few hours and planted them since I live in Northern Florida the cold spell just ended yesterday and the trees arrived today.

4 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Beware of these crooks.

Their name is "Online Orchards" but their 'business' is a pure scam Steer clear of these crooks. Their website dors not give their street address, their email address or their phone number. That should have been a warning sign for me. I hope they rot in hell.

20 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

I ordered 17 fruit trees on July 22 for $738 and ALL were either dead or diseased

I ordered 17 fruit trees on July 22, 2025 and ALL of them were either diseased with black leave, or outright dead. I emailed them for living/healthy replacements and received no response. Their website has no phone number listed for contacting them. I sent an additional 4 emails to them and received no response. This cost me $738 dollars and I was forced to contact my credit card company for a refund. My credit card company initiated a temporary refund while it was investigated, and after waiting patiently for 3 weeks, I finally received a permanent refund on November 7, 2025. Not only was this frustrating and disappointing, but I lost an entire year's growing season dealing with these scammers. DO NOT BUY ANYTHING FROM THESE FRAUDSTERS. I RECOMMEND PAYING MORE FROM A LOCAL NURSERY.

7 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Don't waste your money.

I ordered a Lapins Cherry Tree - 2 years old and 3-4 feet tall, but instead of a tree with roots, I got just a stick stuck into a pot of soil. I wrote three emails to all the addresses listed on the website, but never received a response.

30 października 2025
Opinia niezależna
Oceniono na 4 z 5

MIssing Item From Order, No Response!

** 11/12/25 UPDATE TO THIS REVIEW WRITTEN 10/28/25*** Online Orchards sent me a replacement for the item missing in my order, I just received and am please they have made it right! They didn't respond to my emails, but they fulfilled the order!

I ordered three items from OnlineOrchards.com. This was my third order from them, the first two going well, no complaints. This time, however, I only received two of three items ordered. Upon discovering the missing item, I wrote two separate emails to them the day I received my shipment requesting they follow up on the missing item. It has been a week, and not a single reply! So disappointed!

28 października 2025
Opinia niezależna
Oceniono na 1 z 5

Where to Send Your Complaint

Where to Send Your Complaint
• Oregon DOJ Consumer

This is the direct consumer complaint contact for the Oregon Department of Justice.
• Online Form (preferred by DOJ):
Oregon Consumer Complaint Form
• Phone (Consumer Hotline):
1-877-877-9392
• Mailing Address:
Oregon Department of Justice
Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096

19 września 2025
Opinia niezależna
Oceniono na 1 z 5

I ordered a weeping white birch

I ordered a weeping white birch, they sent me an elm tree which I’m realizing a year after planting. It doesn’t matter how many time you try to contact them, there will be no response. Wish I read these reviews before using this company.

30 września 2025
Opinia niezależna
Oceniono na 1 z 5

Warning!!

Warning!!! Do NOT Buy!! Horrible!! I bought a 4 in 1 cherry tree in May. When I received my tree, it was small and not in great shape. The top was chopped off and it immediately started to seep from every place they had cut it. Once planted, I emailed them immediately. It took over a month for them to reply to my message. At this point it was hanging on but barely! They wanted pictures which I immediately sent. They gave generic advice. The tree continued to fail! And eventually the leaves fell off completely. Nothing I did to help it worked. I continued to reach out to no avail. It took over 2 months to get a second reply! They suggested watering daily. Duh! I planted 6 other trees from other places in my yard and ALL the rest are thriving! This tree was so small and barely alive when I got it. I immediately responded to their second message and they still have not replied. My tree is now completely dead. A complete waste of money! And they do not care! Horrible customer service and company!

18 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Ordered 2 thundercloud plum trees

Ordered 2 thundercloud plum trees, received 1. I've been emailing them for 2 weeks no reply, 8 emails to customer service. They charged my credit card for 2 take my money and run, I'm completely disappointed and upset with them will never buy another item again

21 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Received three unviable trees for $155

Ordered three trees and all three arrived in extremely poor condition. The apple twist, cherry twist, and curl-free peach all have insect damage, yellow leaves that fall off at a touch, and both the twists have two or three inches of dead leaves in their pots that are clearly moldy.

I have never seen trees this pitiful. It looks like they grafted very tiny leaf clusters on an old, dead branch of something. Just abysmal.

They could improve by actually sending viable trees as advertised.

24 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Please do not order from this company

A shipping label was never created until I filed a dispute with PayPal. Several inquiries were never responded to. After my dispute was initiated, I received the ugliest order I’ve ever seen. I ordered a 3-4ft Lapkin’s Cherry tree. I received a 4ft stick with sawed off branches. Every one was cut off and maybe a dozen limp little leaves. I have no idea what I received and can hope it gets prettier.

9 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Total rip off

Total rip off , purchased 1 apricot , 1 peach
Bareroot in April. Now July still dead wood
Steer clear from this rip off company

9 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

I ordered two Blenheim apricot trees…

I ordered two Blenheim apricot trees planted both of them and I wasn’t really having a whole lot of luck so I contacted them numerousP and I never got any response. I still can’t get any response from them. They have zero customer support don’t buy from them.

1 lipca 2025
Opinia niezależna

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