I actually assumed it is a very quick way to buy the halal meat. I ordered the meat on 31st of July and expected it on Tuesday as I had couple of guests on Thursday, so plenty of time to prepare t... Zobacz więcej
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To be honest wasn’t thinking an online butcher could work but wow great quality great service i’ll be coming back again and recommending them !!!
Made a very large order. And became concerned after reading a few negative comments. I can say. I am so happy with my delivery. All meat i received was fresh. Delivery was an earlier time than stated... Zobacz więcej
Reakcja na opinię
Unfortunately I have to now out my review as low, this is a shame as I am a long time customer with the meat shop but our latest experience has been one of frustration. Our order arrived 3 days late.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Welcome to our family business, established in 1993 and still going strong. At the heart of our brand lies a commitment to delivering the highest quality meats, groceries, and services. Our core principles have guided us every step of the way, ensuring that we remain a trusted and reliable source for all your needs. Come join our family and experience the difference for yourself!
Dane kontaktowe
328 High Street North, E12 6PH, London, Zjednoczone Królestwo
- 07774231609
- info@onlinemeatshop.com
- onlinemeatshop.com
4,2
Dobra
680 recenzji
Zaprasza klientów do wystawiania recenzji
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Odpowiada na 66% z negatywnych recenzji
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Odpowiedź od Onlinemeatshop
Thank you so much - Onlinemeatshop Team
Not a good brisket!
I wasn’t really happy with the brisket, even though I asked to leave the fat on, there was no fat to be seen and came out so dry on a slow cook. The chuck roast was excellent!
2 stycznia 2025
Odpowiedź od Onlinemeatshop
Thank you for taking the time to share your feedback with us. We're sorry to hear that the brisket didn’t meet your expectations, especially as you requested to leave the fat on. Ensuring the quality of our cuts and customer satisfaction are top priorities, and we regret that this fell short for you.
We're pleased to hear that you enjoyed the chuck roast! To address the brisket issue, we would love the opportunity to make things right. If you could reach out to us directly, we’d be happy to discuss your experience further and provide a replacement or credit for your next purchase.
Your feedback helps us improve, and we truly appreciate your honesty.
Best regards,
amazed by quality of products I ordered
amazed by quality of products I ordered and how freshly they were delivered
6 stycznia 2025
Odpowiedź od Onlinemeatshop
Thank you for your amazing feedback! We're thrilled to hear that you were impressed with the quality and freshness of your order. Ensuring top-notch quality and prompt delivery is our priority, and your satisfaction makes it all worthwhile. Looking forward to serving you again soon!
Odpowiedź od Onlinemeatshop
Thank you so much for your kind words! We're thrilled to hear that you loved your recent order. Your feedback means a lot to us and keeps us motivated to provide the best service and products possible.
If there’s anything else we can do for you or if you’d like to explore more of our offerings, don’t hesitate to reach out. We look forward to serving you again soon!
Kind regards,
The best customer service I have received
The best customer service I have come across. Hussain at Online Meat Shop rectified an order that was sent by mistake, at 11.30pm on the Saturday before Christmas, sending a replacement roast at no extra charge. The email correspondence was incredibly kind and Hussain was deeply compassionate and very fast to sort out the issue.
The Sirloin Beef was absolutely delicious.
I usually get my halal meat from the supermarket such as Tesco, I will now be buying my halal meat online as the Online Meat Shop has the values I would like to support (and a huge selection of tasty meat!). The delivery was fast and meat was tasty, but it is the fantastic customer service that has won me over. I look forward to many more meat orders from here. Thank you Hussain I will always remember your generosity.
24 grudnia 2024
Opinia niezależna
Odpowiedź od Onlinemeatshop
Thank you so much for your incredibly kind and thoughtful feedback. It truly means a lot to me and the entire team at Online Meat Shop.
I’m delighted that we were able to resolve the issue with your order to your satisfaction, and I’m humbled by your generous words about our customer service. Ensuring our customers feel valued and cared for is at the heart of what we do, and I’m so glad that effort came through for you, especially during the busy holiday period.
I’m thrilled to hear that you enjoyed the Sirloin Beef and that our service has earned your trust. Knowing that you’ll be choosing Online Meat Shop for your halal meat needs going forward is the highest compliment we could receive.
Your support and encouragement inspire us to continue delivering top-quality products and exceptional service. If there’s ever anything more we can do to enhance your experience or accommodate your needs, please don’t hesitate to reach out.
Thank you again for your kind words and for choosing Online Meat Shop. I look forward to serving you many more delicious meals in the future.
Brilliant service
I ordered some meat and the service I have received is wonderful. I was able to pick the date for delivery and when I wanted to add something extra to my order, a gentleman rang me and he was so respectful and polite. He recommended what was best for me and cared about what I needed. I really appreciated their service. I will definitely be ordering from them again.
17 grudnia 2024
Opinia niezależna
Odpowiedź od Onlinemeatshop
Thank you so much for your wonderful feedback. It truly warms my heart to hear about your positive experience with our service.
We’re delighted that you found the option to select your delivery date convenient and that the additional assistance we provided was helpful. Our goal is always to ensure our customers feel valued, respected, and cared for, so your kind words mean a great deal to us.
I’m especially pleased to hear that the gentleman who assisted you was polite and able to recommend what suited your needs best. We always strive to go above and beyond to make every customer’s experience smooth and enjoyable.
Thank you for your trust and support. We look forward to serving you again soon and providing you with more high-quality meat and exceptional service. If there’s anything else we can do to make your future orders even better, please don’t hesitate to let us know.
Kind regards,
ONE OF THE GREATEST STORES
Great delivery, fast, secure. Great meat and prices on the website. The website was easy to navigate.
3 grudnia 2024
Odpowiedź od Onlinemeatshop
Thank you for your kind words and for taking the time to share your experience with us.
I’m so pleased to hear that you found our delivery service fast and secure, and that the quality of our meat and prices met your expectations. We work hard to ensure that our website is user-friendly, so it’s great to know you found it easy to navigate.
Your feedback is greatly appreciated, and it motivates us to continue providing top-quality products and excellent service. If there’s anything else we can do to enhance your experience, please don’t hesitate to let us know.
We look forward to serving you again soon!
Kind regards,
Absolutely fantastic
Absolutely fantastic! I love the quality of their meats especially the duck, my family thoroughly enjoy all of the dinners I’ve made them with the meat from these guys. Will be ordering again!
7 grudnia 2024
Opinia niezależna
Odpowiedź od Onlinemeatshop
Thank you so much for your fantastic feedback! I’m delighted to hear that you and your family have been enjoying the quality of our meats, especially the duck. It’s always rewarding to know that our products are helping to create delicious meals and memorable family dinners.
Your support means a lot to us, and we’re thrilled to have earned your trust. We look forward to serving you again and providing you with more top-quality meats for your future meals.
If there’s ever anything you need or any specific requests for your next order, please don’t hesitate to reach out.
Kind regards,
Disappointed
The cabbage I received did not match the advertised product on the website. I had ordered a round and fluffy cabbage, but instead received shredded pieces that were small and dense. Furthermore, the core of the cabbage was over 12cm.
27 listopada 2024
Odpowiedź od Onlinemeatshop
Thank you for sharing your feedback. I’m truly sorry to hear that the cabbage you received did not meet your expectations.
We strive to provide accurate descriptions of all our products, and it’s disappointing to learn that this wasn’t the case for your order. As we don’t grow or source our own vegetables, we rely on our suppliers to meet our quality standards. If we had been informed earlier, we could have addressed this issue promptly with them.
We take all concerns seriously and are here to help whenever such things occur. Please don’t hesitate to contact us directly so we can resolve this matter for you and ensure it doesn’t happen again.
Thank you for your understanding, and we hope to hear from you soon to make things right.
Warm regards,
Hussain
Noori Halal Butchers / Onlinemeatshop.com
ordering from the online meat shop
finally a way to order halal meat online shipped nation wide
3 grudnia 2024
Meat look fresh.
29 listopada 2024
Good Quality & Quick Delivery
Great Quality meat & responsive Customer service and overall good value for money.
Have a great selection of halal meat which is hard to find elsewhere.
28 listopada 2024
I ordered at least three times
I ordered at least three times. I’m not happy with the last order as meat got expired before expiry date.
31 października 2024
Odpowiedź od Onlinemeatshop
Dear Customer,
Thank you for your feedback and for being a valued repeat customer. We appreciate that your previous three experiences were positive, but we are truly sorry to hear that your last order did not meet expectations due to the meat expiring before the indicated date.
In cases like these, we encourage you to reach out directly so that we can address the issue promptly and understand what may have affected the quality of your order. This helps us to improve our service and prevent future issues.
Handling fresh meat involves various factors, and finding the root cause of any issue is essential. We are committed to investigating and resolving these matters to ensure your satisfaction.
Please do not hesitate to contact us for assistance with your order.
Best regards,
The meat arrived exactly when it was…
The meat arrived exactly when it was supposed to, it was all in excellent condition.
(I've only used the chicken and mince so far but they were both superb)
And as an added bonus some of the meats were actually a little over the weight we had ordered contrary to other reviews.
4 listopada 2024
Halal meat shop online
I am living in the area where there is no halal meat shop, I found them online and tried first time. It was well packed, nicely cut.
28 października 2024
Great customer service
Great customer service from the moment you step in to the store to the minute you leave.
2 listopada 2024
Opinia niezależna
Great place
1 listopada 2024
Opinia niezależna
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