Onlinemeatshop Recenzje 

681
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I really did not want to leave a review but honestly, couldn't. Based on the review I left on 7th of August and the update on 11th of August, I received £20 credit. I wanted to try the chicken bre... Zobacz więcej

Oceniono na 5 z 5

To be honest wasn’t thinking an online butcher could work but wow great quality great service i’ll be coming back again and recommending them !!!

Oceniono na 5 z 5

Made a very large order. And became concerned after reading a few negative comments. I can say. I am so happy with my delivery. All meat i received was fresh. Delivery was an earlier time than stated... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Order the beef rump from these guys . The quality is always amazing. Their delivery is always quick. Hassan, who I deal with always provides a great customer service , if there’s any issues ( not t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostarczanie produktów spożywczych

Napisane przez firmę

Welcome to our family business, established in 1993 and still going strong. At the heart of our brand lies a commitment to delivering the highest quality meats, groceries, and services. Our core principles have guided us every step of the way, ensuring that we remain a trusted and reliable source for all your needs. Come join our family and experience the difference for yourself!


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

681 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 60% z negatywnych recenzji

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4,2

Wszystkie recenzje

(681)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 62

Napisz recenzję
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Oceniono na 1 z 5

Quality and integrity at its lowest

Initially used this service during lockdown and they were great. I decided to order again recently…First I received constant missed calls while at work with no messages/voicemails left, when I had to time to call back there was no answer - I eventually got through and it was regarding an item that was out of stock which is fine I just requested it be taken off my bill and asked for confirmation my order will be delivered the next day as selected when I placed the order online. The man explained that it would know be the following day as they had not packed my order because of the out of stock item. Very frustrating as I was not going to be home the following day until the evening. The man reassured me the delivery will be after 5pm. I expressed my disappointment as I had selected the specific date for a reason and this was an unnecessary inconvenience but accepted it. Then the following day I get an email saying my order is being shipped and will be delivered at 2pm. Raw meat on a warm day and I am at the office. Again another failed promise. Lastly I rushed home early just to unpack the order and see that the half sheep was absolutely tiny and no mince was given. I double checked my receipt and I definitely ordered for mince to be given. The coriander was wilted and had no fragrance.

I am not an unreasonable customer. If you advertise a particular service then that is what should be fulfilled. If you state that delivery is next day 5pm-9pm then that should be adhered to. And most importantly the produce should be of quality and not a complete rip off! Extremely disappointed

1 maja 2024
Logo Onlinemeatshop

Odpowiedź od Onlinemeatshop

I sincerely apologise for the inconvenience caused. We will investigate the change of the trasport type and come back to you.

Oceniono na 5 z 5

I ordered two times from this platform…

I ordered two times from this platform and I must say they are the best. Products were really of high quality and their customer service was exceptional. They mistakenly sent one item wrong and when asked for return they didnot only returned my item but exchanged it in full without any additional cost. Hamza dealt with my order and he's so nice and helpful. Hats off to you Hamza and online meat shop. Will surely order again.

1 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Poor communication been waiting for…

Poor communication been waiting for meat paid already no response from contact number given seems like a bag of lies are being texted over how delivery driver broke down terrible terrible service absolutely ridiculous

2 maja 2024
Opinia niezależna
Logo Onlinemeatshop

Odpowiedź od Onlinemeatshop

Kinldy provide your order number or email address. There is no record

Oceniono na 1 z 5

Never again

Issues with delivery, not responding to emails or calls. Chicken was rotten and stinky so had to chuck it right away. Meet was not cold but room temperature. Total waste of my money and time. Never again.

26 kwietnia 2024
Logo Onlinemeatshop

Odpowiedź od Onlinemeatshop

Hello, I'm very sorry to hear that. I check your order and communication, there is not info from your end.

Oceniono na 1 z 5

Ordered Goat meat and the quality was…

Ordered Goat meat and the quality was very poor. When I spoke the company they weirdly asked me to send the picture and later asked to weigh the piece. I asked for large cut but got smaller. Also the quality was not good and looked old and was not fresh. They refunded £12 and when I asked in what basis £12 was refunded there was no answer.

23 kwietnia 2024
Opinia niezależna
Logo Onlinemeatshop

Odpowiedź od Onlinemeatshop

Kindly provide additional details such as order number or email. There is not record of this refund.

Oceniono na 5 z 5

The Best Halal Butchers

i never thought a place like this would exist the prices are amazing and the produce is top quality great customer service. used this place now a couple of times and recommended this place to my whole family.

23 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

These people In Ilford lane noori…

These people In Ilford lane noori butchers shop talks about peoples private life they mixed with 0ne of the old customer one of the staff member took his side when he was talking about my marriage it’s customers private life it’s got nothing to do with them and some people like to stay single they have no right to talk about the customers private life they were so rude to me anyway I told them you have lost a customer I m not coming back to this shop again I was so sad and upset that day I still can not get over it thinking about it.

7 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

I ordered 2 bags of 5kg bags of Tilda…

I ordered 2 bags of 5kg bags of Tilda easy cook whole grain rice back in February. I then had a phone call a few days after telling me they could not fulfill the order as they had no stock. They said I would be refunded. I only just noticed a few days ago (end of March) that I had still not been refunded so I messaged them.
A few days later I received a text saying I was correct and I was then refunded for the rice.
They did not however refund me the postage I paid which was £6.99 which I should of course be refunded for also and this was included in original message.
I have called and messaged and am being ignored. Extremely poor customer service. Avoid!
I’m expecting to have to make a trip to their shop in person to retrieve my money back!

21 marca 2024
Opinia niezależna
Logo Onlinemeatshop

Odpowiedź od Onlinemeatshop

Dear customer, apologise for the mistake. Full refund was processes.

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