Very helpful customer service team, both in following up on queries on orders and resolving any issues with the order. When one of the globes in my light was broken on delivery, they helped me get a r... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This company is a pleasure to deal with. Customer service answered my questions around colour options promptly and thoughtfully. I was also fully informed of delivery time frames. I have purchased... Zobacz więcej
Reakcja na opinię
I have now ordered and received two light fitting from this online store. I honestly don’t have one bad or negative comment to make. The orders were dispatched and delivered promptly, the lights wel... Zobacz więcej
Reakcja na opinię
Bought the Dar antique brass art deco flute light. Delivery to County Kildare, Ireland. Light arrived in a short time, and very well packaged. Instructions included. I received follow up email from... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z oświetleniem
- Sklep meblowy
- Sklep z artykułami domowymi
- Projektant wnętrz
- Dostawca kloszy do lamp
Napisane przez firmę
The Online Lighting Shop is one for the largest online sellers of lighting in Ireland. We provide both interior and exterior lighting ranging from traditional lights to contemporary lighting, weather you are looking for a particular style of lighting to set the tone of your room we can help you find the right light to suit your unique style. Our dedicated website offers a wide range of lighting at affordable prices, we pride ourselves on providing a great quality service and only dealing with quality lighting products. We do not have a showroom and are an online seller only.
Dane kontaktowe
Business Centre, Dublin, Irlandia
- 015240541
- info@onlinelightingshop.com
- onlinelightingshop.com
4,8
Doskonała
751 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I loved this company’s work ethic ……
I loved this company’s work ethic … Such great people who went out of their way to make sure what was delivered was more than I expected … Customer service today seems to be a thing of the past …
Not with online lighting … I’m so happy not only with the customer service but also the quality of the products … Delivery was prompt …Packaging was excellent … Just a grest all round experience 5 🌟
24 listopada 2023
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review Christen, we appreciate your feedback & will pass this onto the team to keep up the good work.
Great company to deal with
Great company to deal with, so helpful over the phone & quick delivery. Lovely variety of lights too.
28 listopada 2023
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work
I had a great experience with the…
I had a great experience with the lighting shop. love my lights, it was very quick and easy to deal with.
23 listopada 2023
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Excellent customer service
Excellent delivery time. Excellent communication. Product quality as described. Very happy with my experience.
17 listopada 2023
Odpowiedź od Online Lighting Shop
Thank you Michele for taking the time to leave us such a positive review, we appreciate your feedback & will strive to continue to do our best.
Top Class Customer Service
Top Class Customer Service. I had an issue a few months after I purchased a lamp. It was sorted promptly. They went over and beyond my expectations. Will definitely purchase again.
27 listopada 2023
Opinia niezależna
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Recently purchased 3 post lights
Recently purchased 3 post lights. Order process and communications thereafter first class. Delivered well within expected time. Great service and well priced products. Would recommend
8 listopada 2023
Opinia niezależna
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will strive to continue to do our best. Thank for your support in recommending us
Customer service fob you off passing…
Customer service fob you off passing the responsibly onto the delivery company and vice versa. Would certainly not reccomend unless you want to wast time chasing up for your item that you paid for.
8 listopada 2023
Opinia niezależna
Odpowiedź od Online Lighting Shop
Thanks for leaving a review.
I understand your frustration regarding delivery, I can assure you we did our absolute best to get this resolved.
The light was ordered on the 1st Nov, we shipped it out on the 6th hoping it would arrive the next day as delivery address was Ireland. The courier had failed to deliver the parcel due to missing Eircode, which caused some delay & the package was being held up in the depot & further failed delivery attempts.
We contacted the courier through our local depot to try get the light delivered as the light was physically with them, all we could do was contact them as much as we could. I am sorry you felt that you had a poor experience with us
Outstanding in every way.
Purchased two ceiling lights from this company.
Superb customer service. Friendly with super fast response time.
Lights arrived in two days. Amazing!
Fitted and they look awesome.
Have to say also that I paid almost a third less using the online lighting shop than two other places.
I Would highly recommend using this company. You won’t be disappointed.
17 października 2023
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work
I've purchased items from this company…
I've purchased items from this company twice, arrived perfect ,quick efficient service. No problem with the return of one item which didn't suit. Will purchase from this company again
6 listopada 2023
Opinia niezależna
Odpowiedź od Online Lighting Shop
Thanks so much Marie for your positive review & your continued support to us, we are always delighted to see returning customers
Light came with broken part
Light came with broken part, so was unusable. They were quick to send out replacement doh.
23 października 2023
Odpowiedź od Online Lighting Shop
Hi Brian, Thanks so much for your review.
I checked the order & can see you ordered on 20th Oct, the light arrived to you 23rd Oct, after you sent through a description & some images of the broken part, we sent you out a replacement on the 26th Oct.
We totally understand that sometimes lights can be damaged during transit & we hope with such a sufficient timeframe for the replacement being sent that this doesn't put you off from shopping with us again. Thank-you
Fantastic service
Fantastic service. Light arrived quick and was so much cheaper than other stores I visited in Dublin. Ordered another 3 lights and just waiting for them to arrive.
2 października 2023
Odpowiedź od Online Lighting Shop
Thanks so much for your positive review & your continued support to us, we are always delighted to see returning customers
Site was very easy to use.
Site was very easy to use.
Goods arrived on time.
Quality was excellent.
I will be back soon....Sean
13 października 2023
Odpowiedź od Online Lighting Shop
Thanks so much for your positive review Sean & your continued support to us, we are always delighted to see returning customers
Great value
2 października 2023
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review Peter
Communication wasn’t great
Communication wasn’t great, delivery took so long, when delivery arrived box was all smashed up.
26 września 2023
Odpowiedź od Online Lighting Shop
Hi Rachel, Thank you for taking the time to leave us a review.
I see from your order, the light was delivered on the 10th working day. I do apologise for not communicating with you that it would be of the later side of the standard delivery timeframe.
If the light is damaged, please contact us & we can try resolve this for you.
Thank-you
Transaction was very smooth and quick…
Transaction was very smooth and quick delivery 👌
25 września 2023
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback Bertha
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review Evelyn
Excellent customer service & fast delivery
Excellent customer service and very quick delivery. They rang to ensure the light was being posted to the correct address and it arrived the next morning. Light was as described and arrived in perfect condition. Would recommend
7 września 2023
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will strive to continue to do our best. Thank for your support in recommending us
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review Ciara, we appreciate your feedback
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