Very helpful customer service team, both in following up on queries on orders and resolving any issues with the order. When one of the globes in my light was broken on delivery, they helped me get a r... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This company is a pleasure to deal with. Customer service answered my questions around colour options promptly and thoughtfully. I was also fully informed of delivery time frames. I have purchased... Zobacz więcej
Reakcja na opinię
I have now ordered and received two light fitting from this online store. I honestly don’t have one bad or negative comment to make. The orders were dispatched and delivered promptly, the lights wel... Zobacz więcej
Reakcja na opinię
Bought the Dar antique brass art deco flute light. Delivery to County Kildare, Ireland. Light arrived in a short time, and very well packaged. Instructions included. I received follow up email from... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z oświetleniem
- Sklep meblowy
- Sklep z artykułami domowymi
- Projektant wnętrz
- Dostawca kloszy do lamp
Napisane przez firmę
The Online Lighting Shop is one for the largest online sellers of lighting in Ireland. We provide both interior and exterior lighting ranging from traditional lights to contemporary lighting, weather you are looking for a particular style of lighting to set the tone of your room we can help you find the right light to suit your unique style. Our dedicated website offers a wide range of lighting at affordable prices, we pride ourselves on providing a great quality service and only dealing with quality lighting products. We do not have a showroom and are an online seller only.
Dane kontaktowe
Business Centre, Dublin, Irlandia
- 015240541
- info@onlinelightingshop.com
- onlinelightingshop.com
4,8
Doskonała
751 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review Lucy, we appreciate your feedback & will pass this onto the team to keep up the good work
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Super quick delivery and everything was…
Super quick delivery and everything was in order. I could depend on having the items ready for the electrician to install on the appointed day.
3 października 2024
Odpowiedź od Online Lighting Shop
Thanks so much for your review, We are delighted to hear you love your purchase
Easy to navigate website
Easy to navigate website. Great selection of products. Value for money.
19 września 2024
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review Anita, we appreciate your feedback & will continue to strive in doing our best.
Fantastic customer service from Orlagh…
Fantastic customer service from Orlagh and all items arrived on time
19 sierpnia 2024
Odpowiedź od Online Lighting Shop
Thank-you for taking the time to leave us such a positive review. I'll pass this review onto Orlagh, she'll be delighted
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Very happy with my purchase
Very happy with my purchase, also very helpful when I rang to make inquiries.
26 lipca 2024
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work
Quick dispatch with god quality…
Quick dispatch with god quality products at a good price
19 lipca 2024
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Value for money quick service
I ordered three lights off of online lighting. Value for money compared with prices in shops for the exact light. One of my lights had a crack when I checked it and a replacement received within a week which was great service. Check lights on arrival as stated on the website.
1 lipca 2024
Odpowiedź od Online Lighting Shop
Thank-you for taking the time to leave us such a positive review. We understand damages can happen during transit. You done the right thing by reporting it to us so quickly & we delighted we were able to send another one to you. Thanks so much June for your patience.
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Dissapointed
Very dissapointed that shades are not sold with the light fitting. It was on the small print that I overlooked and was quite surprised that they are not sold together. This is normal practice in most retailers. Also very expensive for the finished result. It’s a strong copper shade as opposed to the bronze look I wanted
1 maja 2024
Odpowiedź od Online Lighting Shop
Hi Aoife, I am sorry you felt you had a poor experience with us.
The product does state in the title & the description that it's fitting only, as many customers like to customise a shade to their desired finish or have the exposed bulb. As you acknowledged, this information was overlooked.
In relation to the shades, the description also states this is a David Hunt item & is made to order, taking 3- 4 weeks. From ordering the shades to delivery was 5 weeks, I do apologise for extra delay in the delivery. Thank-you Orlagh
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Great service
30 kwietnia 2024
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Disappointed in product
Waiting a long time and product not as well finished as presented.
19 kwietnia 2024
Odpowiedź od Online Lighting Shop
Thanks for leaving a review. I understand your frustration regarding delivery, I do apologise it was slightly over the timeframe
Excellent customer service
Excellent customer service, I purchased 2 light fittings which i was absolutely delighted with unfortunately one off them was damaged I contacted customer service to which they replied to straight away and I was sent a new light fitting within a week.
10 kwietnia 2024
Odpowiedź od Online Lighting Shop
Thank-you for taking the time to leave us such a positive review. We understand damages can happen during transit. You done the right thing by reporting it to us so quickly & we delighted we were able to send another one to you. Thanks so much Catherine for your patience.
Great selection, fast delivery and helpful.
I was looking for a light fitting that was going to take 6 to 8 weeks delivery from other retailers. I found it at a good price and delivery within a week from Online Lighting Shop. I ordered other fittings after this order and was very happy with them. One fitting for outside just didn't look right for our house but the return was so straightforward. I was very happy with the customer service, selection and price.
12 kwietnia 2024
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work. Even with returns we know its important to make this as easy as possible for customers.
Amazing service excellent product
Amazing company. Recommended by my builder who I trust as he only uses materials that last. The ATC heater is amazing. I am delighted with the product. The customer service is first class. Prompt helpful and ready to answer any questions. Thoroughly recommended
28 marca 2024
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will strive to continue to do our best. Thank for your support in recommending us
Odpowiedź od Online Lighting Shop
Thank you for taking the time to leave us such a positive review Lindsay, we appreciate your feedback & will pass this onto the team to keep up the good work
Doświadczenie Trustpilot
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