Online Lighting Recenzje 

85
•
Wynik TrustScore: 2 na 5

2,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Unreasonable requests for returning products and unresponsive to obtaining our refund. Firstly forcing us to pay express to return in their timeframes, ignoring over 10 attempts to obtain our refund a... Zobacz więcej

Oceniono na 1 z 5

Ordered Gymea linen Pendant light and fitting from the Fat Shack located at Age Street, Cheltenham, Vic for $179 ( online purchase). It is of very poor quality, and the same product can be purchas... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I had an awful experience with this supplier. They sent me incorrect lights that didn’t fit. Despite me buying the correct ones again from them, they failed to provide the proof I requested that the o... Zobacz więcej

Oceniono na 5 z 5

The guys at Online Lighting would have to be the most obliging, helpful and generous people I have ever dealt with! In particular, Ara and Victor went out of their way to make my shopping experien... Zobacz więcej

Informacje dotyczące firmy

  1. Dom i ogród

Informacje przekazane przez różne źródła zewnętrzne

Online Lighting is the online store for all your modern & traditional lighting needs. Browse our website & we can deliver your order anywhere in Australia & overseas


Dane kontaktowe

2,0

Słaba

Wynik TrustScore: 2 na 5

85 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,0

Wszystkie recenzje

(85)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

fast delivery

fast delivery. It would be good if installation instructions were in English and not in German though

30 stycznia 2018
Opinia niezależna
Oceniono na 4 z 5

A potentially bad experience worked out better than expected

Order and confirmation all went well, when it came to delivery they were unable to fulfil the order from the supplier. Carl was able to supply another similar more expensive fitting at the same cost to us to resolve the issue to our clients satisfaction. Delivered direct to us at hr time specified.
Thanks Carl for a great result and a happy client!

29 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

I am extremely happy with my purchase …

I am extremely happy with my purchase from Online Lighting. The representative I spoke to on the phone was most helpful regarding the product I was purchasing. I was kept informed regarding delivery and the goods arrived promptly in excellent condition and the beautiful light suits my purpose exactly.

12 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

Best Internet Shopping ever!!!

The guys at Online Lighting would have to be the most obliging, helpful and generous people I have ever dealt with! In particular, Ara and Victor went out of their way to make my shopping experience with them 100% satisfactory.
The products that are offered for sale online are of the highest quality and my wife and I are extremely happy with our purchases.
I would definitely recommend Online Lighting to anyone and will be visiting their store whenever we need new light fittings or ceiling fans in the future!!
Thanks very much again!!
Geoff W. Geelong Victoria

5 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

Last minute present

Ordered 7 days before Christmas and got there in 5. Product as described with nil damage. Still yet to use it but no doubt will be fine. Would definitely use this website again. Thank you!

31 grudnia 2017
Opinia niezależna
Oceniono na 5 z 5

Fast knowledgeable service

Fast knowledgeable service, professional, had product knowledge, I received my invoice immediately with tracking information. Received my delivery quickly, I would buy from Online Lighting again. Thank you, Karen

29 grudnia 2017
Opinia niezależna
Oceniono na 5 z 5

Highly recommend

Excellent service, ordered 2 down lights, should have taken 2 weeks, arrived in 7 days. Items were 50% cheaper than my local store in Hobart.
Thankk you.

24 grudnia 2017
Opinia niezależna
Oceniono na 5 z 5

Efficient service, great product

We ordered a wall light from Online Lighting. It arrived very promptly and is exactly as it looks online. This company has a vast range of lighting at reasonable prices & in my opinion is probably the best online store for lighting. My only criticism, and I know it is difficult to post lights without some sort of wadding, is that I detest being sent polystyrene! Plastic balloons aren't much better either and so to achieve an absolutely perfect score from me, some investigation into more eco friendly packaging would be great. This was a metal light, no glass involved.

1 grudnia 2017
Opinia niezależna
Logo Online Lighting

Odpowiedź od Online Lighting

Hi Annabella,

Thank you for your valuable feedback and we note your environmental concerns, whilst we take every precaution possible when sending goods (irrespective of what the item is made of), you can rest assured that we predominately use recycled or recyclable packing material such as shredded paper,cardboard and the packing beans we use are recyclable, environmentally friendly & bio-degradable. Any Polystyrene used in the packing has come to us via the items original packaging, whilst not ideal it still offers the best protection for some items.
In some areas even polystyrene can be recycled as well.


Regards,
Online Lighting Team

Oceniono na 4 z 5

Lamp is great

Lamp is great, just wish you gave an option to purchase a relevant light globe with the lamp, or alternatively supplied one with it! As it is a small
screw fitting it is hard to get an led globe to fit.

1 grudnia 2017
Opinia niezależna
Logo Online Lighting

Odpowiedź od Online Lighting

Hi Frances,

We are glad that you love your lamp, with regards to the globe, it does state on our website for that item that the globe was not included, however your suggestion of "providing an option" has been noted.
Thanks for your valuable feedback.

Regards,
Online Lighting Team

Oceniono na 5 z 5

Good Service and Fast Delivery

This company has a huge range to choose from. My order was delivered very quickly, well packed and therefore in perfect condition. I phoned because needed some advice about suitable bulbs and my enquiry was answered informatively and politely.

26 listopada 2017
Opinia niezależna
Oceniono na 5 z 5

We are currently building a new house …

We are currently building a new house and this is our second order with Online Lighting. Their prices are very competitive and they were prepared to match any other online prices.

The service is second to none and delivery rates very good and delivery time is very quick.

We will be more than happy to order any further lighting from them.

Thank you.

18 listopada 2017
Opinia niezależna
Oceniono na 5 z 5

Such amazing customer service

Such amazing customer service. Another lighting place had let me down, I contacted these guys, confirmed that they had what I wanted in stock and it was dispatched the same day. Received it 2 business days later.

13 listopada 2017
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service. Prompt and quick delivery. When I got wrong colour light fitting they went out of their way to ensure it was replaced asap and was done personally to my door. Service like that is very rare these days.

12 listopada 2017
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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