Online Land Registry Recenzje 

Purchased the deeds for 17 Camden Square two weeks ago but they have never arrived at my new home address which is: Stable North, Bursledon, SO21 8DL. It would be nice if they came by GPO or by courier or, by email to ; Hugh Lake 075 6565 0149
24Sept 2026

I contacted Land Registry to start the process of changing the name on my parents' property deeds. The representative was pleasant and very helpful and completed the online form with ease. My overall experience with Land Registry was very positive.

Excellent service. Simple to use and very fast results

So quick and easy to follow , received documents within a day . Excellent

I ordered the documents required , paid a premium for delivery by email within 12 hours and still have t received anything nearly 24 hours later . Think this is a scam

Immediate constructive and helpful reponse. Why don't you have a reduced fee for those on low incomes?

I received the Official copy Title but not the Plan - still mot received despite second request

Easy to use web site, super quick delivery of the documents that I requested. Took no longer than a couple of hours.

Simple yet effective

One never likes being ripped off, but on this occasion I should have been more aware of who I was dealing with. What should have cost me £14 through the official channel, instead cost me £70.73. I thought for the cost I would be getting the original deeds.
I thought it was a cheek for them to mention the property alert service, run by HM Land Registry. to protect people against scams.
The young lady I spoke to today did ask what could they do, but as it had been processed was not going to offer some refund as a gesture.
Buyer beware

Went onto website to obtain plan of boundary to establish who was responsible to repair/replace garden fence. Options were confusing choose a report which I thought would detail what I needed based on the text included in the various options - to be only sent a PDF document of the boundary line of my property (which I already had) - £36 for a piece of paper. Received a call from Land Registry no more than 5 minutes submitting my query - only to be told it would be another £108 pounds to obtain the exact report I needed, which I'm not willing to pay. The caller agreed the website was misleading but it was too late to cancel my order and receive a refund. The fact that I received a phone call about the service says LR are aware of the poor and misleading information on their website. £108 to obtain a copy of the plan I needed is just day light robbery. So essentially paid £36 pound for a very basic plan of my property boundary. Very frustrating. Id recommend calling LR before paying for a report that is useless. They only positive part of my review is that the plan was received very quick - so don't been fooled into paying for the 12 hour service.

** In response to your reply - there was no order number received on any communications emails received - would also be useful for you to state that you a third party company as I could have got the same information from the Gov.Uk website for £7

Initially I was impressed by the phone call and explanation by the young lady who told me I needed to buy three documents to achieve my objective. Having paid for three I was disappointed to find that only one has arrived within 24 hours of call. When will I receive the other two documents ?

The Staff so help full friendly and quick to resolve my request well done thankyou

At a time when may 'online services' are woefully inadequate, OKR are a breath of fresh sour. Very fast and efficient response, with follow-up hard-copy equally impressive.
Refreshing !

I received a prompt reply to my online question. This was followed by a call from a very polite and understanding colleague who outlined the end-to-end process. Super impressed! Thank you

Didn’t fulfill the service, sent wrong deeds. Agreed a refund then deducted £46 from payment which is not in their terms and conditions, I got £14 back. If you are in Scotland do not use this service. Go to Scotlis and you can buy title deeds for £3 + VAT….. Further to online registers reply to my review I did not receive an order number at any time, therefore, I cannot provide what Trustpilot is requesting so have emailed. They sent me an email to inform me that the property I requested couldn’t be found, hours after they sent me the wrong documents.

I urge everyone to avoid this company.

Here we go again. To Sophia who is, apparently an communications officer, thought he way my emails are ignored, maybe the title should be ... considered.

I'm laughing because you guy are hilarious.
After my very clear, time-lined complaint on Trustpilot. this was the reply you gave.

 Good morning Paula, (You don't get to call me that!)
We regret to hear about your experience.
However, upon investigating the order which matches your name, we can see a refund was issued.
If you believe this to be incorrect, we ask you to reach out to our enquiries department at enquiries...
The team will be more than happy to assist you further and address any other concerns you may have.
Best regards,

Sophia
Communications Office

It shows that, yet again, my complaint was not read and not actioned.  The response was simply to make you look good on Trustpilot. READ THE WHOLE THING and you'll realise that the refund was insufficient and insulting!
I know you will not respond to any contact unless I put it on Trustpilot. So I'll do it again... and again... until I get a full refund

CHANDLER / CLARK 1407103

Ordered documents for specific title number property. Received call stating additional documents found. So paid for additional documents.
Received documents for other properties nearby - including details of mortgages, owners etc for which I did not order.
Submitted 2 complaints - received no responses. One requesting refund for poor service which did not meet the requested order.
Was it worth it - NO