Online Kitchen Store ltd Recenzje 483

Wynik TrustScore: 5 na 5

5,0

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Oceniono na 5 z 5

5 Stars again. This is the third Kitchen we have had from OKS and once again they have gone above and beyond. From the day that you walk in to the final chat, Eve is a marvel, we had a number of me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From our very first visit to the showroom, Eve really listened to what we wanted (even when we didn’t always agree with each other!). Eve always replied promptly, kept in touch throughout the proce... Zobacz więcej

Oceniono na 5 z 5

Received our first order yesterday and am really pleased. The units arrived very well packaged and the delivery guy was really helpful. From the interest taken in our latest project by the order te... Zobacz więcej

Oceniono na 5 z 5

We are very happy with our new kitchen. I honestly couldn't fault anything. The whole team were amazing from start to finish. Eve especially stood out with her attention to detail and not to mention h... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi
  2. Dostawca drzwi
  3. Sklep z meblami kuchennymi
  4. Przebudowy kuchni

Napisane przez firmę

Our kitchens are aimed at the type of client who are forward thinking and looking to avoid paying high street showroom prices for a complete installation package. It means having to source the fully assembled kitchen themselves from us through our easy process, then getting their own fitter or builder to install the furniture direct, saving thousands of pounds in high street costs in the process. A local run British business since 2012. We aim to offer the highest quality kitchens at a competitive price. Cut out the middle man and buy direct from us, the manufacturer. We also offer a full bespoke service should your needs be a specific paint to order colour and custom door style. We only use the best fixtures and fittings in the market place, if something better comes out, we will change to it Immediately, keeping us ahead of the game at all times, we are known for high quality and that's always been our reputation.


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

483 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

1st Class Service, Quality & Price 100% Delighted

Also, the team has the patience of saints.

Trust me, you will not be disappointed in any way. In my opinion equal to Nobilia/Leicht kitchens without the price tag.

Solid carcasses and doors, colour co-ordinated throughout and fully built! Extensive range of colour options and bespoke design. I honestly cannot fault these guys and girls. 100% delighted.

31 sierpnia 2022
Opinia niezależna
Logo Online Kitchen Store ltd

Odpowiedź od Online Kitchen Store ltd

Good Morning,
Thank you for this amazing review we are so pleased, we would love to see some images of the finished kitchen?
Kind Regards,
OKS.

Oceniono na 5 z 5

A great customer experience

Everyone we've had contact with has been helpful and focussed on doing a great job. From the initial contact to the showroom visit, kitchen planning, design changes, ordering, through to delivery.

We would definitely recommend this company.

29 lipca 2022
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Odpowiedź od Online Kitchen Store ltd

Hi Mrs Dimmock,
Thank you for this wonderful review we are so pleased! We can't wait to see the finished kitchen.
Kind Regards,
OKS.

Oceniono na 5 z 5

The service from design to delivery…

The service from design to delivery (promised next week) ahead of schedule has been a really good experience. We hope the final delivery & product match the experience to date! If so more stars will be awarded. Thank you.

26 lipca 2022
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Odpowiedź od Online Kitchen Store ltd

Hi Mr Walker,
Thanks for the review, we can't wait to see the final images!
Kind Regards,
OKS.

Oceniono na 5 z 5

Good quality product and excellent…

Good quality product and excellent responsive service. The team were always very quick to respond to my queries and patiently supported me during the design process during which I made a few changes. Had a hiccup on site which the online kitchen team sorted immediately. Very impressed

21 lipca 2022
Opinia niezależna
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Odpowiedź od Online Kitchen Store ltd

Hi Sarah,
Thank you for this great review.
Kind Regards,
OKS.

Oceniono na 1 z 5

Wasted my time for over 10 days to get…

Wasted my time for over 10 days to get a design appointment then to be told that they no longer do concaved corner units yet no mention of this by their quotation team.

I have all the emails from both my wife and my self which you quotation team didn’t send over and it wasn’t me on holiday but looking at the emails it was you designer on holiday

7 czerwca 2022
Opinia niezależna
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Odpowiedź od Online Kitchen Store ltd

Hi Jonathan,

I have discussed this situation in depth with the team this morning who you were working with and it was myself that told them to issue you with a refund for the design service. Your initial Magnet quote was not clear that those corner units were (concave) as it didn’t mentioned that word on the list. Yes it took a few days to get your design service booked in, (we are working on many kitchens at once) but you also went silent from 31/05 until 06/06 from our last email to you because you were away on holiday, so we were not aware of your urgency to get this kitchen sorted for you. Then telling them that if we can’t achieve these dates we will be liable for covering your tradesman you have booked in place, even though you haven’t even placed an order yet.. I issued a full refund this morning back onto your card and hope you find a kitchen company that is suitable to your needs. Shame to have a negative review on our trust pilot which has seen only positives for the last year and half untouched. thanks,
Olly Martin (MD)

Oceniono na 5 z 5

Definately Recommend the Online Kitchen Store

Ordered my Kitchen from Online Kitchen Store, Eve, Olly and Ian have been bang on from the start. The patience of the design team early on then the assistance of the operations team later on has been awesome. will be using again shortly for my Utility room and Gym. Definately recommend. Quality product at a decent price.

24 maja 2022
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Odpowiedź od Online Kitchen Store ltd

Hi Mr Duxfield,
Thanks for this great review. We can't wait to welcome you back soon!
Kind Regards,
OKS.

Oceniono na 5 z 5

Took great care and the time needed to…

Took great care and the time needed to get the design right. Adjusted delivery dates to suit my needs and quickly delivered some missing fittings at no cost

24 maja 2022
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Odpowiedź od Online Kitchen Store ltd

Hi Mr Milne,
Thank you so much for this great review we really appreciate it. We hope to welcome you back again in the future!
Kind Regards,
OKS.

Oceniono na 5 z 5

High Quality

A comprehensive selection of high quality product at exceedingly good prices. Communication and service are great as is Graham the delivery guy!

4 maja 2022
Opinia niezależna
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Odpowiedź od Online Kitchen Store ltd

Hi Mrs Couzens,
Thanks for the great review!
Kind Regards,
OKS.

Oceniono na 5 z 5

Kitchen wall cabinets

These are excellent product and I'm very pleased with them.

11 kwietnia 2022
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Odpowiedź od Online Kitchen Store ltd

Hi Mr Pollard,
Thanks for this review.
Kind Regards,
OKS.

Oceniono na 5 z 5

So pleased we found this company

So pleased we found this company. Our kitchen is just stunning and very well made. Online Kitchens recommended Algave Granite for our worktops. They have fitted them and our quartz marble worktops look amazing and a great company who do a fabulous job and no mess!

28 marca 2022
Opinia niezależna
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Odpowiedź od Online Kitchen Store ltd

Hi Mr Hemel,
Thank you for this great review!
Kind Regards,
OKS.

Oceniono na 5 z 5

Great company

Great company, very easy, all BBC questions and needs answered quickly and fully. Highly recommended.

17 marca 2022
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Odpowiedź od Online Kitchen Store ltd

Hi Mr Homer,
Thank you for this fantastic review.
Kind Regards,
OKS.

Oceniono na 5 z 5

Excellent Service

Very attentive and efficient service by Olly and Jason.
Great products.

17 marca 2022
Opinia niezależna
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Odpowiedź od Online Kitchen Store ltd

Hi Mr Butler,
Thanks for this great review.
Kind Regards,
OKS.

Oceniono na 5 z 5

Excellent service

Communications, advice and general customer care have been excellent. Not taken delivery at this time so cannot comment on that side yet

9 marca 2022
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Odpowiedź od Online Kitchen Store ltd

Hi Mr House,
Thank you for this great review.
Kind Regards,
OKS.

Oceniono na 5 z 5

Excellent service so far

Excellent service so far. Awaits delivery, but shouldn't be a problem as we have dealt with this company before. We'll done everyone. Don't go to any kitchen company go to this one.

2 marca 2022
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Odpowiedź od Online Kitchen Store ltd

Hi Mr Humphreys,
Thank you for this great review.
Kind Regards,
OKS.

Oceniono na 5 z 5

Excellent Company

I cannot fault OKS, the service they provided was excellent. I was very apprehensive ordering on line but it was worth it considering the amount of money I saved. Holly was very patient in the planning stage and gave me a lot of help, the quality of the units couldn't have been better, my kitchen fitter was impressed. I am very pleased with my new kitchen and can't believe it all went so smoothly with not 1 problem.

18 lutego 2022
Opinia niezależna
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Odpowiedź od Online Kitchen Store ltd

Hi Mrs Dodd,
Thank you for this great review, we are so glad you are pleased. The kitchen is looking amazing!
Kind Regards,
OKS.

Oceniono na 5 z 5

Amazing quality kitchen for a great…

Amazing quality kitchen for a great price.

The customer service throughout was brilliant. From the original designs to the alterations we had to make while building our extension. Delivery dates were moved without issue due to hold ups on site

All came pre built which makes the installation much easier, would recommend to anyone looking to upgrade or replace their kitchen.

11 lutego 2022
Opinia niezależna
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Odpowiedź od Online Kitchen Store ltd

Hi Mr Cooke,
Thank you for the fantastic review it means a lot to us. The kitchen is also looking amazing!
Kind Regards,
OKS.

Oceniono na 5 z 5

good

good good good

11 lutego 2022
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Odpowiedź od Online Kitchen Store ltd

Hi Mr Allen,
Thank you for this review, its very good!
Kind Regards,
OKS.

Oceniono na 5 z 5

Independant Kitchen Fitter own kitchen

I am an indepentant kitchen fitter with experience fitting many different manufacturers kitchens. These are normally chosen and ordered by my customers but it means that I know the various manufacturers kitchens pretty well. Some of which are great and others sometimes not so great for various reasons.

When it came to our own new kitchen, I wanted to avoid some of the experiences my own customers had sometimes encountered so I did my research. I also wanted a high quality kitchen but needed to keep an eye on the overall cost.

I discovered the Online Kitchen Store and contacted them. From the first time I spoke to them through to the final part of my new kitchen, they were brilliant.

I went to the showroom to check the quality and range and was very impressed. They are the best quality and most rigid cabinets that I have ever fitted which makes fitting a dream. They are custom made so no unneccessary holes and the time saved with the cabintes pre assembled is substantial. This saves time and money. Jason at the showroom was brilliant and extremely helpful, as have all the other staff members I have spoken to since.

The design service was brilliant providing excellent visuals to bring it to life and excellent plans. No question or amendment is too much and it enables you to get things exactly right.

The delivery of the kitchen was perfect. Well labelled, plans brilliant and nothing missing or damaged. I also needed a few extra bits that I had not planned for and these were given priority and delivered extremely quickly.

These are of course not the absolute cheapest kitchens you can get but they are still an excellent price. You get what you pay for and I believe they are probably the best price you can get for the level of quality and service. I went to see one of the big names that claimed to have a sale on and like for like costs were way beyond those of the Online Kitchen Store. Plus I had to endure a very unpleasant hard sell experience. You do not get that from the Online Kitchen Store. The process is much more pleasant than some of the big chains including avoiding all of the service issues often associated with some of the big names!

I don't hesitate to recommend the Online Kitchen Store. Brilliant from start to finish. Thank you OKS!

28 stycznia 2022
Opinia niezależna
Logo Online Kitchen Store ltd

Odpowiedź od Online Kitchen Store ltd

Hi Mr Blunt,
Thank you so much for taking the time out your day to write this amazing review. We are so pleased you feel this way about not only our high quality product and price but also our customer service which we take great pride in. We have also now seen images of the finished kitchen and it looks amazing! We hope to welcome you back again in the future.
Kind Regards,
OKS.

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