Onestopintensives Recenzje 

I’ve just finished my 5 day intensive driving course with Graeme and I can’t recommend him enough. I started the week with very little experience/knowledge but learnt so much in such a short time.

Graeme is really calm, patient and easy to talk to, which made a huge difference when learning. He explains things very clearly and carefully which helped my confidence a lot.

Really grateful for everything he taught me this week. 5⭐ from me 👍

I found onestop to be very good, especially my instuctor wayne, he was very paitent with me, talked me through everything and made me feel alot more comfortable with driving, my confidence has grown. I would highly recommend onestop and wayne.

My instructor really boosted my confidence with driving! She got me through to a pass on my practical examination. I’d had some driving experience beforehand however I’d had a very long break. Shabina was very thorough when teaching and made me confident on the roads!

My instructor Graeme was really helpful and patient, took his time teaching and gave me the confidence I need, I have got a first time driving test pass with him.

I had an intensive with Luke Gill just passed and had 0 minors. Made me feel at ease and couldn’t want a better driving instructor.

I had Adnan as my driving instructor, and he was very helpful, especially when it came to making mistakes. I had a few extra lessons after my intensive which I felt made me feel more confident for my test, and Adnan was very supportive with mistakes and informed me how to fix them.

I had an instructor called Jason Keyte and he was absolutely fabulous. Not only did he support me to drive by teaching me the vital and essential skills, he also was able to knock bad habits out of my driving abilities as given to me by a previous instructor. Jason was a great instructor and also a great man, very easy to talk to as I had a lot going on at the time and he is a credit to the company with the way he upholds himself in a polite, kind, and respectful manner. He was always able to squeeze in extra lessons including the day of my test, along with a further two hours which he gave me out of his own pocket in his own time, from what i can only assume out of the kindness of his heart and sympathy for what me and my family were going through. If i could give Jason more stars than i would.

I would say the only reason that I couldn’t give a 5 stars is due to the customer service received. I was told that I would get a reimbursement from the company if I managed to get my own test date, which I did after not hearing back anything after 3 weeks of trying to fast track me. Their test date to get me on the system was on the 28th march and i managed to get one solely by myself for the 7th March. I want the company to know that if it was purely based on Jason’s knowledge and skill it would be a 5 stars.

Communication was easy and clear. My instructor was graeme who pushed me in my intensive week and helped when necessary allowing me to learn for myself while also maintaining road safety. Great guy highly recommend.

My experience with one stop intensives was great, my instructor Wayne was very helpful, knowledgeable and patient whilst i was learning, encouraging me and keeping me calm. I highly recommend learning with one stop intensive's!

Done a cours in Lowestoft with Luke and he got me from zero to test ready so quick. He somehow made my mistakes into learning tools and not patronising me or making me feel like I should already know how to do it. Now waiting for my test hopefully in the next 2 weeks bosh 👊🏼

This driving experience brilliant, my driving instructor hizam was really good and understanding, the service I got with the instructor and also the team to get me a test straight away when hizam thought I was ready, I passed first time which is always a bonus, hats off to them👏🏼 great company, definitely recommend 🚗

Title: Follow-up: Still extremely disappointed

Following William’s review regarding Georgia’s lessons, I want to add my perspective as her mum.

We are both very unhappy with how this company handled things.
• The test was offered in Dorchester by the company, not requested by us, yet they try to make it look like it was our choice.
• We were not provided with a test date within 14 days; over six weeks passed with no confirmation in Preston or Dorchester.
• Repeated attempts to contact the company by phone and email were largely ignored — including by Georgia herself, William, and me.
• Communication with the Dorchester instructor was poor and took another couple of weeks to resolve, adding unnecessary delays.
• Helen, the original instructor, was brilliant and supportive, but even she could not get clear information from the company.
• Georgia paid a £479 deposit, of which only £165 was refunded, while all actual lessons were paid directly to Helen (£800).

Because of these delays and poor communication, Georgia has now decided to take her test independently in her own car locally, to avoid losing the progress and confidence she built with Helen.

The company’s handling of communication, scheduling, and refunds was unprofessional, misleading, and stressful. Parents should be very cautious when considering their services.

I would strongly advise anyone considering One Stop Intensive’s to think very carefully before booking.

Their website gives a clear impression that you are booking a one-week intensive course with your driving test booked for the end of that week. Based on this, I took a full week off work and drove my daughter from Bournemouth to Preston, as that is where they operate and where we have family. We planned our entire week around the understanding that her test would be at the end of the course.

“One Stop Intensives provides intensive driving tuition and courses that run Monday through Friday.
These courses provide you with five days of practical driving training, online theory test lessons and lectures as well as your theory test and practical driving test at the end of the week.” (Direct copy and paste from their website)

After paying £800 upfront to the instructor for 20 hours of lessons, we received no itinerary and very little communication from the company. When I asked the instructor whether a test had been booked, she didn’t know. When I contacted One Stop Intensive’s directly, I was told tests are not booked until after the course is completed and the student is deemed “test ready” — something that was absolutely not made clear beforehand. It’s not until you really dig through their website that you uncover this information.

I was then told moving the test location closer to home (we live near Bournemouth/Poole) would not be a problem as they operate nationwide. However, once the week ended, they became completely uncontactable. Even the instructor couldn’t reach them. We were left not knowing whether a test had been booked or whether we had simply lost our £479 deposit.

After repeated emails, I eventually got a response and was offered a new instructor near Poole. However, we were then told they would only cover ONE hour with the new instructor and that we would need to pay for at least 5 additional hours at £40 per hour. That’s an extra £200+ on top of everything already paid.

To simplify matters, we asked to move the test back to Preston and I would drive my daughter there again. At that point, they stopped responding entirely. For almost a month I sent emails and made calls that went unanswered. I even texted one of the bosses, Andy, who briefly replied asking me to email — which were then ignored.

It was only after finding a new contact number via Facebook that I managed to get any response. The outcome? An offer of just £165 refund from the £479 deposit — despite them failing to arrange a test or provide the service that was implied at booking.

In total, we paid £1,114 for 20 hours of driving lessons in Preston — with no test arranged and no proper support. My daughter saved for a year to afford this course and has been left extremely upset and out of pocket.

The lack of communication, misleading advertising, and refusal to resolve the issue properly has been incredibly stressful and disappointing. Looking at other reviews, this does not appear to be an isolated incident.

If you want a straightforward, transparent and professional intensive driving course, I would strongly recommend looking elsewhere.

I completed my intensive course with Wayne and I honestly couldn’t have asked for a better instructor. From the very beginning, he made me feel completely comfortable and at ease, which really helped build my confidence behind the wheel.
Wayne explains everything so clearly and makes sure you fully understand what’s being taught before moving on. He’s patient, professional calm approach really helped me stay relaxed and focused during lessons. I would highly recommend him to anyone looking to do their intensive course. Thank you, Wayne!

I was a little nervous about driving… until I met my instructor, Adnan. Adnan made driving feel like something to enjoy, and taught me impeccably well. His teaching was clear, concise and made learning an enjoyable experience for me, and above all Adnan was an extremely kind person who I am grateful to have been taught by.

Booked an intensive with no prior driving experience and passed start to finish within 3 weeks . Luke gill is an helpful instructor and my first time pass reflects that . Would recommend to anyone looking for an intensive.

Really good instructor,very patient and teaches you what you need to pass.

Wayne is an extraordinary and his patience and understanding and variety of ways so you can find something to accommodate yourself too and is very polite

My son had an intensive course booked with Adnan Bhatti in Norwich One Stop last week. He was 5 star very good and professionally helped my son.
My son passed today 1st time & zero minors.

Onestop rearranged my theory tests multiple times without my knowledge and didn't inform me of the date, so I missed the test three times and after not contacting me for several months they cancelled my practical test on the day without letting me know. Additionally they are incredibly difficult to get a hold of if anything goes wrong. Use literally any other driving school, easily the worst experience I have had with a company in my entire life, don't waste your time with them.