OnestopRecenzje 

The most expensive shop in the whole world.Charging ridiculous prices for items.

I purchased some Almond cakes only to find when I got back to work they were out of date. I have tried ringing the shop but no one answered.

ONE STOP MANAGER TABITHA,SHOWED CCTV FOOTAGE OF ME TO AN EX EMPLOYEE,,LIED TO ME ABOUT NOT KNOWING HER AND THEN LIED TO THE POLICE ABOUT ME LOOKING FOR HER ADDRESS,AFTER TELLING ME SHE DIDN'T KNOW HER,ONE STOP SAID THEY WOULD INVESTIGATE,AFTER BEING TOLD I SUSPECTED OF PROVIDING THE DATA BREACH, THEY ASKED TABBY TO INVESTIGATE HERSELF,SHE LIED TO THEM AND CALL THAT AN INVESTIGATION,ARE COMPLICIT IN ALLOWING DATA PHONE CALLS PROVING SHE LIED,AS THEY ONLY HOLD CALLS FOR 28 DAYS AFTER PLEADING NOT TO DELETE THEM, ONE STOP SEABOURNE ROAD SOUTHBOURNE BOURNEMOUTH,DISGUSTING VILE WOMAN, AND DISGUSTING FRANCHISE,NOW I SEE HOW THEY OPERATE,AVOID

Never had a problem using this store, until now, (Stevenage store next to the bike shop) lady was to busy looking at the cameras to count what money I gave her . one stop ✋️ I'd rather no stop and use another store absolutely child's play maths and still could give me correct change.. cheerio

Ordered 5 of everything I ordered. They thought about money over anything and thought "well, they won't notice if we give them 4x less things [as in they only gave us 1 out of 5 things compared to what we ordered and I happened on every item] no wonder there is pretty much none of them about anymore.

Friendly staff and helpful. Usually well stocked unless fridges or freezer not working. 4th Avenue. York

I have never found any shop assistant so rude as the one in Grandstand Rd Hereford. I will NEVER use them again. If they don’t like their job then leave.

Shocking. 14:55 10/01/2025 walked to counter to pay for my products, only to be told - I’m not serving anymore, someone will be out soon - as she walked off with her coffee mug; to leave the till area unattended.

Once again, the Onestop on Newborough in Scarborough is freezing cold, the staff have to dress up like eskimos.
This company does not care about its staff.

We visited one stop store in Newark on HAWTONVILLE today at 11:12 with my family.

As we were waiting at the till we had to wait for very long time. The lady explained that there was something wrong with the card transaction from previous person who bought milk and little dairy products so we waited a little bit longer.
When we were ready, we paid with Apple Pay (£9.65) and the card machine was failing, again, then in very rude fashion the women said that we have to insert the card in. When we explained it’s the Apple Pay and we don’t have a card the women was keep telling us that “we have to” insert the card. Not sure what was so hard to understand. Explanation that she (the employee) had an Apple Pay on her phone didn’t make any sense.

I asked if we could use the different till as my husband paid before me and everything was perfectly fine. I also said that she did admit that there was something wrong with this card machine, the answer we got almost screaming was : “I DIDNT SAY THAT!!”

The nasty comments to other customers after us that she was just trying to do her jobs really shouldn’t happened.

Please can you be more careful when selecting employees or at least send them on training how to talk to the customers and how to respect other human beings.

We used other till with a lovely young lady and transaction went through very smoothly.

Went in to get my yodel order was rudely told all systems were down which I understand isn’t their fault. Not being funny they should have a backup incase this happens. You shouldn’t be told you can’t collect your item which you have paid for. This is a Christmas present which I have been waiting for a while. I had it delivered here because of work and I thought it would have been easier obviously not. I’ve now got to go try again tomorrow after work to get my order. Staff were very unhelpful and rude

Rude rude people you don't deserve 1star shocking service

Closes when it feels like it. They shut Just to take in a delivery, minor power cut the other day all the other shops reopened but one stop took over an hour then closed early due to staff shortages, they refused to take in any packages from couriers making people who have waited wait even longer. Why say you accept packages if you don’t bloody open?

I have just waited 35 minutes at the post office counter to get served. There were 6 people in front of me, it was a shambles and that is putting be politely. The shop staff told us that the lady behind the counter was relief, sadly there was no relief for us customers with mobility issues. Some customers walked out. The cashier seemed to be mixing parcels for return with parcels due to be collected. I don't know if I will ever use your service again. Absolutely shocking

Ordered through deliveroo. From one stop trentham. Missing items weren’t refunded! Disgraceful service!

Went in today to return a parcel and was told they don’t do Amazon returns, when I told the lady she said we haven’t done them for 18 months despite the fact I have always used this shop to return them. But in all honesty I have always found the staff in this shop unhelpful and poor customer service. Won’t be returning!

I visited one stop, Wellingborough, gold street.
What a vile, unhelpful miserable owner I encountered, I was only trying to return a parcel.
He was rude, abnoxious , I would not recommend anyone to visit that shop, and it wasn’t the cleanest place I’ve encountered.
I would award it zero stars, unfortunately 1 is the minimum

I went to the store in burton (Stapenhill) some of the staff are rude! They stand behind the counter why others are running around. Herd some staff slating other work members, I was needing help with printing a postage label, the only person that was working came and assisted me,(Tall, Black long hair!) she was well mannered and polite and assisted my needs. What a credit to your team! She was the most caring person that day! Went well above and beyond!

One Stop Shop at North Bersted Bognor Regis needs staff. Always having to close when it should be open.

Horible shop discusting customer service they are so lazy to do their job that they refuze to us paypoint and paysafe telling people it doesnt work each time 10 times i been there same lie horrible dont recomand this junk shops bad customer service too