OnestopRecenzje 

Tachbrook Road Leamington spa £2.55 for a uncooked croissant, unfriendly service

It's bad enough when someone talks with a mouth full when they're eating and you know them, but this is the first time I've been served in a shop by someone calling me 'bruva' with a biscuit literally chewed up half hanging out of their mouth

Walked a mile to drop off an Evri parcel only to be told no parcels accepted until after 2.30 pm!!!! It was 12 noon. Shop totally empty!!!! Another very angry mile walk home. Pathetic that these shops are creating their own policies and neglecting to inform the customer. Absolutely ridiculous.

Today at about 10.30am ‘ish, I visited the store at Marsh view Court, Vange. On entering the store a large goods cage was blocking the aisle and a member of staff was in that aisle stocking shelves.
I asked the staff member if he could move the cage for me, politely, to which he replied No, walk all the way around! No apology or reason why he couldn’t, just no, not to my face but as he turned and walked away from me. The store had about 4 or five people waiting at the tills which partially blocked that way as well. I’m not adverse to walking but I am disabled and dodging items or people make it that little bit trickier, especially as I rely on the crutch to move about. The member of staff was completely oblivious to my situation even though he had looked me up and down whilst I spoke to him.
Maybe I’m old fashioned but I’m sure that the packet of whatever he had in his hand would have survived an extra minute not being on the shelf whilst he helped me. Oh well, a shop I shall not be using anymore!

I have had multiple issues with my parcels with this store. They offer a service but seem incapable of providing it. On one occasion the cashier had a go at me for dropping off parcels saying that there were too many and didnt I know there were other shops I could use ! I felt really uncomfortable. She also told me that I didnt even buy any items from the shop and she didnt like this ! Im sure the store makes commission on the parcels or why would then provide the service? One parcel i dropped off caused me hassle as they accepted the parcel but failed to print the address sticker. This caused me to have to contact the company and wait 48 hours to re do the address code.
I went to collect anothet one and was told they hadn't scanned it in properly and I had to contact the seller. I could see my parcel but they wouldnt let me have it. I am busy working I arrange parcel collection because I cant be at home. They have made me feel so bad that I wont use them again. I wont even go in the shop. Rude. Incompetent and incapable of offering a service they provide. How come other shops are not having all these issues ?

So one stop shop on weston Road Stoke-on-Trent. Have now put camera out side the shop.
To catch anyone in the disabled bay who ate not displaying a blue badge.
Unfortunately I was caught not displaying mine when in a rush.
So this is one shop I'll not be using again.

Somebody wrote a letter concerning the shop in New Moston one stop about viewing older people and those with impairments badly I can totally endorse that ,they look down at you are supercilious and moan about the workload of parcels they have to deal with they called me a cow outside the shop of which I spend alot and constantly won’t look for your parcels so they are returned to sender and you lose money they back each other up in what I call a bullying technique ,if Tesco owns part of the shop why do they charge more on an item that’s in Tesco itself older people dont always grasp things quickly so I try to go at less busy times but they still gang together and laugh behind your back which is upsetting and I know impaired people feel threatened.A wonderful English Asian man said they shouldn’t treat customers differently but they do and it’s a shame that Tesco who have equal rights are not aware of all this happening,especially the parcels they cannot be bothered to look for, as one of them said ,who had been there for eight years ,do you know how many parcels we have? Sorry that’s not my job no other shop has this ethic then he asks me to apologise parcels had been left in the back and they do laugh behind your back mine and others back how do I know ?they told me in the local park about one stop shop one to avoid folks spending money elsewhere don’t need the abuse.

I went into the local branch of One Stop in Dinnington, South Yorkshire this morning to return an Amazon package.

The label printer wasn't accepting my QR code, so I asked if it was an issue to be rudely informed that it was a problem with my code by the genuinely unpleasant individual working behind the counter.
This proved to be 100% INCORRECT as I returned my parcel with no issues at all at a different Evri location.
This isn't the first time dealing with this ill mannered individual and the experience is akin to eating a pickled wasp sandwich.
Thankfully my past interactions have been thankfully brief.

I would say perhaps it was a case of having a bad day, but taking into account they have a face like a smacked bum, seemingly, 24/7, 365 days a year I surmise it is highly doubtful.

I suggest this person either attends a Customer Service training course or seeks employment in a less taxing environment where interaction with other people and the general public is at a minimum.

I went to collect my parcel delivered to the shop in Chesterton Newcastle u Lyme.
The staff would not hand it to me and wanted ID which I didn't have.
If you have the InPost App you don't to produce ID. It clearly states this in the App.
The accepted this but said it was 'company policy' so I had to go all the way home again.
I've informed Inpost about this too.

One stop. The parade. Thorogate. Rawmarsh. Verbal abuse, threatening behaviour, religious intolerance, this from a member of the staff!

Been going to one stop for years was refused my impost parcel no where on the impost website does it say that ID is required to pick up a package I have a QR code sent to my account I normally pick up outside the shop in a locker I called impost customer service and they told me that I don’t need ID to pick up a impost package that why a QA code is sent to me to be able to pick up my package really outrageous I would understand if was Yodal which informs you need ID on the pick up code email really the staff need to stop making up there own rules and regulations when it clearly shows that you don’t need to provide any Identification with impost poor customer service not on when your Staff argues in front of other customers over it just found her to be very rude and unprofessional after my other package I ordered come I will not be using the shop anymore neither will any of my family I will use a different impost location.

please read below and inform your staff how to do there job correctly and handle customers professionally and with respect and not to talk to customers like the are they are stupid. and certainly not to make a scene when the shop was busy and other customers were there if I employed that staff member she would not have a job tomorrow 😤

*****Inpost customer service message***

No, you do not need to show ID to pick up a parcel from an InPost Locker or op; you only need to scan the QR de or enter the collection code you
¡eive via email or the app. Someone else can pick up your parcel for you by using your QR code.
• For InPost Lockers: Scan the QR code at the locker terminal or open the locker directly through the InPost app.
• For InPost Shops: Show the QR code to a staff member to scan.
• Collecting on behalf of someone else: The person collecting just needs your QR code to open the locker or show to staff.

On multiple occasions Ive found the staff to be rude and at times confrontational, today for an example after a 12 hour shift I visited the one stop store on bells lane in Nottingham and the male cashier was so very low when speaking that I couldn’t hear him so he repeated himself but in a way I found to be unpleasant, then a young couple dropped a yogurt on the floor and they were handed some blue paper and they were on their knees cleaning this up , i openly asked that they help the customer, then as I left the store I was then challenged by a female member of staff who asked me what I said , she was abrupt and unprofessional, this isn’t the first time and I think they need training on customer relations.

Right now i am absolutely mortified with one stop hollingworth sk14.I have been shopping in there since 2008 never had a problem untill recently,I was looking for some herbs and spices and pasta to make something for dinner,,,i had seen out the corner of my eye one of the staff look down the Isle like she was watching what I was doing like I was trying to steal something, I ignored it but thought it was strange so I payed for my shopping went home told my patner what had happened since than when I go in the looks I get like there keeping a watchful eye on me again. I paid for my shopping yesterday and I ended up having a huge Anxiety attack as I got through my front door because of it. I have been shopping here for 16 years never stole a single thing, I have a job my patner has a job and i can assure you i have the money to pay for my shopping.May I make a suggestion that if one stop staff want to do there job correctly and go after the correct people who is stealing on a daily basis in your shop would be a start, instead of going after an innocent person, you have completely put me off shopping in your shop and will now be using the shop up the road where I won't be greated with staff who act like that I suggest you get the proper security cameras and takle who is actually stealing, the staff know who it is and I will not allow you to make me a scape goat and make me feel like im a shoplifter because you want to let the people who you know take the stuff but you won't say, next time if I ever shop there again ,if I am faced with this again I will make a seen and I will make a formal complaint.

ONE STOP. JERRYS LANE BIRMINGHAM.
I had a really lovely experience! It was quite early & staff were friendly, food was lovely and hot. the person serving us was called Chyna really lovely girl, warm and welcoming & went above and beyond for us. I’ll definitely be back again.

Thank you Chyna xx

Hilltop Onestop Cheltenham, don’t bother, incredibly rude people

What a shop this is go for basic stuff like milk haven't got any fridges empty not working for weeks then working a few days then stopped again what a useless shop it is says a lot for the company it belongs to bring back costcutter and the Asian guys who ran it could get everything you needed then but onestop a waste of space

Awful customer service a few staff are lovely but majority are miserable girl long dark hair hardly manages to crack a smile , talks in a rude way to customers and talks about them behind their backs makes you feel uncomfortable and not wanting to go back in

One stop gamesley is a fantastic shop with the best manager she is absolutely wonderful very helpful and will always go the extra mile to help anyone

Onestop at Weston Coyney stoke on Trent is a joke.
I wouldn’t recommend parking outside is dangerous with limited room to drive. It’s expensive to shop cheaper elsewhere very overpriced and not very good fresh food I would avoid going to this Onestop

One stop Belton Doncaster is awesome
Staff are so friendly so I don't know why reviews are not all 5 star maybe some areas are not as Belton and if that's the case their staff need to pop to Belton
I've never seen anything other than happy,staff who are very friendly and welcoming