Unreliable platform and unfair trading conditions I have been trading with OneRoyal and my experience has been disappointing. The platform often freezes during critical market moments, causing ser... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It's a long story my mentor from Sarmaaya.pk recommended for business trading and I likes their support as well. It's a reliable and disciplined company keeping support to customers and pay out regul... Zobacz więcej
Reakcja na opinię
Would have given 5 star but support gave no replies to all my messages. However, I got the no-deposit bonus ($50) traded 4.1lots thereabout and my withdrawal was processed within 24hours (a little ab... Zobacz więcej
Reakcja na opinię
I opened an account with OneRoyal (Royal ETP LLC) and traded under their 20% Tradable Bonus promotion. After building a profit of over $10,000, I submitted a withdrawal request. The sam... Zobacz więcej
Informacje dotyczące firmy
O OneRoyal
Napisane przez firmę
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OneRoyal is an award-winning, multi-licensed broker offering online CFD trading across a diverse range of markets, including Forex, crypto, oil, metals, shares, and indices. |
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Fully licensed and regulated by top-tier authorities such as the Australian Securities and Investments Commission (ASIC), the Vanuatu Financial Services Commission (VFSC), and the Financial Services Authority (FSA) of Saint Vincent and the Grenadines, OneRoyal adheres to rigorous international standards, ensuring secure and reliable trading for all clients. Founded in 2006, OneRoyal has earned a reputation as one of the most trusted brokers worldwide, supporting thousands of traders daily. With a dedicated team of over 120 professionals, the company is committed to providing optimal trading conditions and exceptional customer support. OneRoyal has also established strong partnerships with introducing brokers, money managers, and affiliates, offering competitive commissions, tailored packages, flexible trading terms, and top-tier trade execution. Why Choose OneRoyal?
Open your account with OneRoyal today and start trading with a trusted global leader. |
| Open Account |
Dane kontaktowe
Suite 1502, Level 15, 60 Margaret St, Sydney NSW 2000, Australia, 2000, Sydney, Australia
- +61282845100
- support@oneroyal.com
- oneroyal.com
Złamanie zasad
Odpowiedź od OneRoyal
Thank you for sharing your positive feedback about OneRoyal. We're pleased to hear about your satisfaction with the services provided. Your recommendation is greatly appreciated. If you have any further comments or questions, please don't hesitate to let us know. Thank you for choosing OneRoyal.
عمولة عالية وصعوبة في الإيداع High Fees & Deposit Issues
واجهت صعوبة كبيرة في إجراءات الإيداع على هذه المنصة، حيث لم تكن العملية سهلة أو واضحة. وبعد أن تمكنت من الإيداع باستخدام بطاقة الفيزا، فوجئت بأن عمولة التحويل أو الصرف كانت مرتفعة جدًا — حوالي 5% — وهي نسبة لم ألاحظها في أي شركة تداول أخرى.بناءً على هذه التجربة، أعتبر التقييم سيئًا، ولدي مخاوف جدية من التعامل مع عمليات السحب والإيداع مستقبلًا.
I had a very difficult experience with the deposit process on this platform. The procedure was not easy or straightforward, and after finally managing to deposit using my Visa card, I was surprised by the extremely high conversion or transfer fee — around 5%, which I’ve never seen with any other trading company.
Based on this experience, my rating is poor, and I have serious concerns about future deposit and withdrawal transactions.
6 października 2025
Odpowiedź od OneRoyal
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
GOOD GOOD GOOD
6 października 2025
Odpowiedź od OneRoyal
Thank you for sharing your positive feedback about OneRoyal. We're pleased to hear about your satisfaction with the services provided. Your recommendation is greatly appreciated. If you have any further comments or questions, please don't hesitate to let us know. Thank you for choosing OneRoyal.
لا يمكنني السحب
1 października 2025
Odpowiedź od OneRoyal
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
One royal team cut my assest without…
One royal team cut my assest without reason
1 października 2025
Odpowiedź od OneRoyal
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
Con Artist
Con Artist. All good, positive reviews are paid and fakes. The broker pays people to write good reviews in the form of no deposit bonus. Obviously, many positive reviews are fabricated and lies
1 października 2025
Opinia niezależna
Odpowiedź od OneRoyal
Hello Lenny,
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
grate company
26 października 2024
Odpowiedź od OneRoyal
Thank you for sharing your positive feedback about OneRoyal. We're pleased to hear about your satisfaction with the services provided. Your recommendation is greatly appreciated. If you have any further comments or questions, please don't hesitate to let us know. Thank you for choosing OneRoyal.
Odpowiedź od OneRoyal
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
customer service
they dont reply customer service 0 one month open ticketno one cared to reply tried to contact them on facebook and live chat nothing
30 września 2025
Opinia niezależna
Odpowiedź od OneRoyal
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
GOOD BROKER RUINED BY TRASH SUPPORT!
Very disappointed. So annoyed that I’ve made so much profit with them demo AI testing but your support does not even exist! Never respond nor transfer to ANYBODY. For that reason this broker is unsafe!
NEVER put your money in a broker that never responds. If something bad happens you will not get any help!!
27 września 2025
Opinia niezależna
Odpowiedź od OneRoyal
Hello Jordan,
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
OneRoyal removed and kept my $5,702 profit from my only trade, then misgendered me
On 06 Aug 2025 I made my first deposit and placed my first and only trade on OneRoyal. That single trade earned $5,702 profit. Instead of paying it, OneRoyal returned only my deposit and kept the profit.
The email they sent me stated:
“Following a thorough internal review of your trading activity, we have identified attempts to exploit our Negative Balance Protection mechanism. As a result, any profits generated through these activities have been cancelled and removed accordingly.”
I never entered a negative position or triggered NBP in any way. This was my first and only trade. Later, they rephrased their reason as “negative balance abuse” - different wording, same vague label, never accompanied by evidence. To me, it felt like jargon recycled to justify keeping my money.
To make matters worse, in one of their emails they misgendered me, calling me “Sir,” when I am a woman. Losing my profit was already bad enough, but being addressed like that in writing made it even worse.
I don’t understand why OneRoyal would do this to me. Perhaps it was just cash flow or solvency issues, maybe even sexism - I’ll let readers draw their own conclusions. I’ve also noticed they can be aggressive in challenging 1-star reviews as “defamatory” (some of mine have been removed before), so I have to be careful with wording. But I believe it’s important to share my experience so others can make an informed decision.
From my perspective, OneRoyal kept my profit, misgendered me, and then tried to spin it as “protecting clients.” If you’re considering them, think very carefully before depositing. In my opinion, it is very risky.
My account number is 5067504.
Update Oct 12 2025: This review was posted on 26 September and I have still had no reply from One Royal privately. There has not even been a reply to this review, despite One Royal replying to many more recent reviews.
6 sierpnia 2025
Opinia niezależna
Odpowiedź od OneRoyal
Thank you for taking the time to share your experience with us. We're genuinely sorry to hear that you're feeling disappointed with aspects of your trading experience and communication.
At OneRoyal, we value all client feedback, as it helps us to continually enhance the level of service we provide. Please know that your concerns are important to us, and we are committed to looking into this matter thoroughly.
To ensure we can assist you in the most secure and effective way, we kindly ask that you reach out to our Customer Support team directly at support@oneroyal.com or via live chat on our website, referencing your account number. This will allow us to review your case in detail and provide you with a clear and comprehensive response.
We also sincerely apologize for any miscommunication in our correspondence. We take inclusivity seriously and will be reviewing our internal practices to help prevent this from occurring in the future.
Our goal is always to provide a professional and respectful experience for every client. We appreciate your patience and the opportunity to address your concerns directly.
Warm regards,
The OneRoyal Support Team
Odpowiedź od OneRoyal
Thank you for sharing your positive feedback about OneRoyal. We're pleased to hear about your satisfaction with the services provided. Your recommendation is greatly appreciated. If you have any further comments or questions, please don't hesitate to let us know. Thank you for choosing OneRoyal.
SCAM Broker
SCAM Broker
I got 50$ ndb and traded 3 lots, but when I made the withdrawal it was rejected, that's why I traded 3 lots.
24 września 2025
Opinia niezależna
Odpowiedź od OneRoyal
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
You lose
You lose, they don't talk to you or respond to you, as if they are saying, "It's your turn, the cows will lick you."
10 sierpnia 2025
Odpowiedź od OneRoyal
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
Péssima corretora
Sem suporte!!
Servidor interno horrivel!
oferecem conta bonus sem deposito e depois retiram seu saldo sem aviso previo, colocam termos para retirada e depois mudam colocando outras regras.
Não tem retiradas via PIX
Pessima corretora.
23 września 2025
Opinia niezależna
Odpowiedź od OneRoyal
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
Poor support team
My experience with the broker has been nothing but a disgrace I was granted a free $50 account and I managed to complete all the necessary conditions required which was 3 traded lots on fx pairs and metal/gold with a generated profit of $100 but I cannot withdraw my funds and the support team isn't useful and they are not responding to my emails or support ticket.
22 września 2025
Opinia niezależna
Odpowiedź od OneRoyal
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
swap fees and customer support
my account is approved Islamic swap free account, but i still get charged swap fees even the 14 days grace period has not passed yet.
also the customer support never answers which is extremely annoying.
i would recommend another broker with active customer support
22 września 2025
Opinia niezależna
Odpowiedź od OneRoyal
Hello Ahmed,
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
افشل تطبيق لا انصح احد بالتسجيل في هذه…
افشل تطبيق لا انصح احد بالتسجيل في هذه المنصة التطبيق فاشل يحتوي العديد من المشاكل فرق السعر بينه وبين الmeta5كبير تخسر اموالك هنا
22 września 2025
Odpowiedź od OneRoyal
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
I got their no deposit bonus to trade…
I got their no deposit bonus to trade on their site,and it's very buggy......I've had unexplainable losses on my account that has almost completely ruined it by just placing a trade and the chart glitches and gives me one crazy loss meanwhile it hasn't moved much in the opposite direction to warrant such loss
18 września 2025
Opinia niezależna
Odpowiedź od OneRoyal
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
the worst broker ever
the worst broker ever . i have never used that much of worst broker in my life. today when i was placing entries in gold tradingview showed 3640 and oneroyal showed 3655. like seriously that kind of difference in charts!! n still when i closed all of my trades in profits still that rubbish broker showed i closed them in loss. i recommend everybody not to use this stupid broker.
18 września 2025
Opinia niezależna
Odpowiedź od OneRoyal
We're sorry to hear about your experience with OneRoyal. Your feedback is important to us, and we’d like the opportunity to look into this further and assist you directly.
Please reach out to our customer support team at https://www.oneroyal.com/en/contact-us providing as much detail as possible regarding your issue. As we are currently receiving a high volume of requests, there may be a slight delay in our response but rest assured, we are working hard to get back to everyone as quickly as we can.
We appreciate your patience and understanding.
The OneRoyal Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.