Ordered a wool jumpsuit to wear around the home during cold weather and it came up big. I left a review and was contacted by one piece advising to contact their customer care department regarding alte... Zobacz więcej
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Their sizing is ridiculously incorrect, and when you inevitably have to exchange or return, they charge absurd shipping costs, take a lifetime to respond to emails and process refunds… and in my ca... Zobacz więcej
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Fantastisk kundeservice ❤️ Faktisk aldri vert borti bedre kundeservice, var på utkikk etter en spesifikk onepise og fikk kjempe god service, dem leita igjennom kontorer og på lageret da de egentlig... Zobacz więcej
Ich möchte eine Bestellung umtauschen. Nach Ausfüllen des Forms keine Email mit weiterem Vorgehen erhalten, auf zwei weitere Emails keine Antwort bekommen. Telefonisch nicht erreichbar. Dafür, dass... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Onepiece is a contemporary lifestyle brand specialising in high-end leisurewear. Perhaps mostly known for being the creators of the Original Jumpsuit. Onepiece today is one of the most successful international Norwegian fashion brands, with products sold in close to 150 countries, with US, UK, Germany, France and the Nordics as our biggest markets. Our retail model is structured around e-commerce, with the majority of our sales coming from onepiece.com.
Dane kontaktowe
Norwegia
- support@onepiece.com
- onepiece.com
Odpowiada na 63% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always happy with onepiece!
Always happy with onepiece jump and towelsuites. Got to know them in Denmark, where I live, now making them popular in north-east of Italy where I come from.
I am especially grateful for the wonderful customer service, and Jayd in particular, who has helped me a few times, in getting my packages arrive on time for family birthdays.
Thank you!
Søndagsuniform :-)
Easy to buy
Easy to buy, choosing the correct size would be the dificult part, you must go for lower size.
Can still be comfy even for bigger bodies
I just received the Onesie 2.0
The first one I bought was the alpine and even though I loved it, size S was great for my height but not so much weight (as I predicted but wanted to try) I am 5'4 and 98kg. Arms and legs were a good fit (maybe slightly tight on shoulder) but couldn't zip up on my middle, which I also was prepared for.
I was worried that these jumpsuits simply wouldn't fit a larger, short woman but I decided to order a L size and was pleasantly surprised. I'm really happy with it, it's really comfortable. The material is warm enough but thin and not super thick or fleecy (you should get a different one from their range if you're looking for that). This suits me though as I overheat easily.
The only downside is the legs are now a bit on the bigger and long side, and the ankle cuff is quite loose because of that (or maybe it's meant to be I'm not sure). It doesn't bother me too much, because I know this is a result of my body shape where I have smaller legs but bigger torso
I think it would be amazing if OnePiece did a collection where you could get sizes where it still matches your height but can suit a bigger frame. Or even a plus size range
Saying that.. I'm still very happy so id say give it a go even if you're on the bigger side! I've got the Alpine coming in L and I'm so excited to receive it
Missed delivery date when paid extra…
Missed delivery date when paid extra for express and now unresponsive when trying to return. Worst £258 I’ve ever spent! Totally useless.
Love love love my many onepieces!
Onesie is exactly as described
Onesie is exactly as described, really happy, lovely quality. Would recommend.
Zipper broke quite early
Zipper broke quite early. Only less than month use. Otherwise nice to wear.
The vegan suit is from a very good…
The vegan suit is from a very good quality, this is not always the case with onepiece. The last items I ordered I return them. Keep up doing the good quality like this suit guys, I like your style and love your company
I love Onepiece
I love Onepiece! I’m a repeat customer and will continue to be in the future. I find their products to be unique in style, of good quality, and versatile to wear out around town or simply lounge in at home.
WFH couldn't be more comfortable....
I had been looking for a onesie to get me through the dark winter of Melbourne Australia as I WFH during the lockdowns of 2020/21. As an Airforce vet, I stumbled on the Flight Suit onesie and was sold. Here's my experience since then.
Delivery - I've bought 3 onesies now and I was shocked at the speed of delivery. I had stuff I was waiting for for 2-4 months from AUS suppliers. My onesies have been delivered within 2 weeks from sale. If you are a retail outlet reading this, get a spy into Onepiece and find out by which dark art or voodoo magic a US COMPANY can deliver in AUS in that incredible timeframe.
Quality - The winter weight cotton is soft, comfy and warm. It's perfect. The summer weight garment is breathable and also comfy to the MAX. The decals and patches are fun and professionally produced. Just watch the fishing line thread you use to attach them and make sure you cut off any scratchy loose thread, esp on the inner side of the garment. Also, there's a small separation of the stiching on the crotch near the bum, so make sure that's reinforced. I'm OK to simply darn that sucker rather than send it back.
Design - The flight suit design makes me look like I did when I was swanning around in them as an Aviator. Perfect cut to enhance the shape of the chest and moderate/accentuate the girth (through adjustable straps). If I go out in my suit (which I crazily decided to do twice), it's a showstopper. The punters LOVE IT.
Improvements - Apart from the issues above, I think you could include a 'bum flap'. To have a number 2, one needs to strip off the whole garment. I had this problem on aircraft on long haul flights too. But imagine if you had a clever design innovation to allow the buyer to attend to toileting without the inconvenience.
Cost - The cost is well justified. There's no garment on the market of comparable quality or design. I know not everyone can afford these designs, but damn, there's other, cheaper options too and you just can't go wrong with this clothing.
Overall, I am a delighted customer. I've bought almost $1k of product and it's been worth EVERY dollar.
Onepiece fan for 5+ years
I've been shopping at onepiece.com for the past 5+ years and never had an issue. Once the order is placed, I'm texted with updates and the shipping process (via DHL) is seamless. The quality of the Onepiece apparel never disappoints... Especially since I started working from home! I own over 30 pieces!
No more cold hands and hands when…
No more cold hands and hands when gaming! I love it!
First Class Experience
I’m delighted with the product, (Alps slim velvet Jumpsuit), and with the delivery time….was less than a week!
The only thing I will do differently next time is order one size smaller, (I’m 5’7” and 138lbs so I ordered a medium but should have gone for a small!).
Overall it was a great experience and would, (and have), recommend to everyone!
Tick in every box
Size guide made it easy to order and it fits perfectly! Speedy delivery, super comfortable to wear, and lots of pocket room!
Great service
Great service, fast delivery and the exchange went smoothly, really great, thank you my Onepice fits perfectly and is very nicely finished! I can only recommend, great store top service!
Lovely onesie but...
Firstly 3* isn't a bad score but I will explain why not full 5 stars for me, & hopefully help others in making an informed decision.
I found onepiece when searching for best onesie & it was one of the options I was drawn to due to the variety of designs & anticipated quality.
According to onepiece size guide I ought to be borderline between Small & Medium, I ordered the Medium size, fortunately. Although my build is lower end of the recommended range the onesie is a tight fit. When worn standing the feel is snug & just right, however when sat cross legged or curled up then all looseness & comfort of the suit disappears, I have contemplated returning for the next size up, but since I'm nowhere near that size physically I'm not sure fit would be any better.
Being such a premium product I had expected the designs to be part of the weave of the fabric, but in actuality they are just superficial prints which may, or may not, stand the test of time.
Finally, the product is made in China, home of dubious human rights & a deeply suspect cotton industry. Whilst onepice no doubt can verify their sources of materials it is disappointing for a Scandinavian (famous for respecting human rights) company to choose their manufacture in China, especially as plenty of conscientious alternatives must surely exist.
Very happy with onepiece.com
Very happy with onepiece.com
The product is as good as promised, it was shipped and the shipment arrived fast. Overall very good experience.
Hvis jeg kunne give nul stjerner
Hvis jeg kunne give nul stjerner, gjorde jeg det. Jeg har returneret en onepiece og har fået bekræftelse på modtagelsen af returvaren. Jeg har dog ikke fået mine penge tilbage trods bekræftelsen og flere mailkorrespondancer. Der er nu gået over en måned, og jeg har ikke de store forhåbninger om at få mine penge (1045 kroner) refunderet.
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