OneNeighbor 

Ocena tej firmy jest niedostępna z powodu naruszenia naszych wytycznych.

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Lawn service didn't show up for 5 weeks - no response from company. One of the reasons they cited for the no show was "raining" and it hadn't rained in Dallas for over a month. I cancelled six months... Zobacz więcej

Oceniono na 1 z 5

So, took about 3 weeks or so for someone to come out. Once someone actually comes, he decides to mow my neighbors grass that was 12 inches high so they could charge the long grass fee. Then, he fai... Zobacz więcej

Oceniono na 1 z 5

Unfortunately we were very disappointed with their services. We tried them 3-4 times and they roll over everything while mowing, tear up water cans, rain gutter extensions, don't clean up after thems... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

My credit card charges/prices went up with out notice and no consent sought whether or not acceptable to customers. Very bad service- several times they left wide tracks or uncut grass. No way to re... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pielęgnacja trawników
  2. Sprzątanie domów
  3. Architektura krajobrazu
  4. Ochrona przed szkodnikami
  5. Czyszczenie basenów

Napisane przez firmę

OneNeighbor allows homeowners to find, purchase, and manage home services as a group to drive significant cost savings and consolidate payments. OneNeighbor puts homeowners and neighborhoods at ease knowing they're receiving superior quality services.


Dane kontaktowe


Złamanie zasad

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

No services rendered waste of money

I was initially super excited to get a biweekly lawn mowing service that was not nearly as expensive as my local lawn mower companies but I guess it was too good to be true. I scheduled the lawn mowing to be every other Thursday but still have not gotten my lawn mowed. When I called customer service to ask when the lawn mowers would come by they told me they couldn’t tell me an exact time but that they will be here on Thursday. Well now it’s Saturday and our lawn still hasn’t been mowed. Complete waste of a sign up which was a bummer because I wanted to like this service so much.

8 maja 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

Hi Fifi,

Thank you for taking the time to provide your feedback, this information is invaluable to us. We provide a 100% satisfaction guarantee, and we stand behind our promises.

I’m so sorry to hear that you had a poor experience with the lawn company who was servicing your property. It’s important to us that all of our customers have great experiences with the providers on our platform and receive a five-star quality service, every service.

We’d like to speak with you to learn more about your experience and resolve the issue to your satisfaction. Please contact me directly at wecare@oneneighbor.com. Thank you, we look forward to speaking with you!

Oceniono na 5 z 5

I was skeptical at first because the…

I was skeptical at first because the price is too good to be true. But it is true. They came around 9am on the scheduled day. Finished in less than an hour. And the bill came after they finished the job. You don’t have to pay beforehand. Which is a plus for me. I’ll def use again.

6 maja 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

Thank you for the awesome feedback, Annie!

Oceniono na 2 z 5

Poor communication skills

I have signed up with one neighbor to mow my lawn they came out the first and second time time for my third visit they don’t show up I have to send an email to find out they’re going to come out or not and they running late they show up the next day I had requested information on picking up the leaves never heard from them three weeks later they show up no notice now I’m waiting for my lawn service again they didn’t show up yesterday it’s already 430 and they’re not gonna show up today either and not even a email or a call or anything to notify that they’re not going be here very disappointed

30 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

Hi Giovannella,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please contact me directly at Wecare@oneneighbor to rectify this experience. Thank you!

Oceniono na 5 z 5

Great service

Great service, very reliable and friendly service. Highly recommend to all my neighbors

30 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

Thanks for the kind feedback, Chris!

Oceniono na 5 z 5

Great service at a great price through one neighbor…

Great service at a great price through one neighbor-used one neighbor to have my yard cut and manicured. The individual who came out is talented and worked very quickly and thoroughly and did a absolute great job on my yard. I highly recommend going through one neighbor to get things like that to make your life easier for an awesome price.

30 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

Thanks for the kind review, Richard!

Oceniono na 5 z 5

Impressed

Excellent service. Lawn looked great. I love that I got photos via app. Very impressed! Also very easy set up - almost immediate service after signing up.

30 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

We thank you for your business, D!

Oceniono na 5 z 5

this is my second time having my yard…

this is my second time having my yard cut with them the first time there was a mix-up but they came promptly out to fix the problem second time is great

29 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

We are so glad you're enjoying our platform, Vanderlyn!

Oceniono na 5 z 5

Great job

Great job! Very fast and efficient. My yard looks amazing.

29 kwietnia 2021
Opinia niezależna
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Odpowiedź od OneNeighbor

Thank you for allowing us to care for your property, Brandy!

Oceniono na 5 z 5

This one neighbor service is best thing…

This one neighbor service is best thing since sliced bread. Easy to pick services needed for my home, great variety and options not commonly found anywhere else. Easy to modify changes are immediate. I use the lawn cutting service and can add services as needed. Great job cutting lawn and very competitive pricing. Would recommend to friend

29 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

Thanks for the nice review, Dee!

Oceniono na 5 z 5

Great experience with One Neighbor

My friend recommended one neighbor to me. With their well designed mobile app, it is so easy to manage and schedule services. It is very straightforward and tells you clearly all the details.

29 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

We truly appreciate your business, Yi Ping!

Oceniono na 4 z 5

This was my first time using…

This was my first time using OneNeighbor and the first time for this lawn crew to work on my lawn. They did a very well job and followed instructions. As they become more familiar with my property, I expect they will even be better.

29 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

Don, we appreciate the kind review!

Oceniono na 4 z 5

A job well done

Pleasantly surprised on the end result! I wasn’t home at the time of the service, but photographs were taken and emailed. The only complaint is they came a day late. Will definitely use them again!

29 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

Thanks for the awesome review, Jennifer!

Oceniono na 5 z 5

First time

They mowed my lawn for the first time and it was exceptional! Great service and they even threw away some trash that was on my lawn. Great price for a great job. I would definitely recommend this service to anybody!

29 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

Thank you for the kind review, Rojean!

Oceniono na 5 z 5

My grass was a mess due to all the rain…

My grass was a mess due to all the rain we've received lately. One neighbor showed up and cut it without fuss or raising the stated price. It looks so much better now. Thanks.

29 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

We appreciate your business, Rashann!

Oceniono na 5 z 5

Great Service Great Price - updated

Super easy sign-up. Amazing price. If only I'd have discovered this sooner!!

Note added: This was written soon after sign-up. Ended up leaving service due to rapid price increases and poor service.

29 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

Thanks for the awesome review!

Oceniono na 5 z 5

Had my first appointment with…

Had my first appointment with oneneighbor they showed up when they said they were going to be there and they were out of there very quickly they did an awesome job at an awesome price recommend him to anybody that is looking for someone to maintain your yard weekly

29 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

Thanks for the stellar review, Robert!

Oceniono na 5 z 5

Amazing

The customer service was amazing. They mowed and edged up. It looked beautiful and we really appreciate it.

29 kwietnia 2021
Opinia niezależna
Logo OneNeighbor

Odpowiedź od OneNeighbor

We appreciate your business, Shawntae!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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