Easy to book and understand the range of blood tests available. Pricing reasonable. I attended the Cambridge branch and parking was available behind the premises plus there is paid on-street parking.... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęCambridge Place, CB2 1NS Cambridge, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a really lovely experience at the lab. The service was excellent, and the member of staff who helped me was so kind, friendly and professional. She made me feel very comfortable and made the who... Zobacz więcej
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Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... Zobacz więcej
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Very good service, result back within 24 hours, very calm in the surgery which makes you feel better
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Informacje dotyczące firmy
Napisane przez firmę
Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!
Dane kontaktowe
Cambridge Place, CB2 1NS, Cambridge, England, Zjednoczone Królestwo
4,7
Doskonała
136 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Easy to book
Easy to book. Pleasant waiting area. Friendly and helpful staff on the day
7 sierpnia 2024
Odpowiedź od One Day Tests - Cambridge
Great to hear your feedback of our service. Thank you.
Odpowiedź od One Day Tests - Cambridge
Great to hear your feedback of our service. Thank you.
Very Professional
I was very impressed by the quality of the staff. She took blood from my arm and within a few hours and there was little sign of where she had done it. Much better than my NHS experiences. Showed great professionalism throughout. First results came through in a day despite my blood being taken on a Friday.
12 sierpnia 2024
Odpowiedź od One Day Tests - Cambridge
We really appreciate your review and the 5-star rating. Thank you.
Good customer service
Good customer service, lenient even when we came in a bit late and promptness of the result.
2 sierpnia 2024
Odpowiedź od One Day Tests - Cambridge
Thank you very much for leaving us a review
Easy to book and friendly staff!
After my doctors cancelled my appt on the day- I needed to have bloods taken that day.
Really easy to book and really lovely stuff who put you at ease immediately. A lot of people struggle to get blood from my veins but they got it first time, pain free! Would highly recommend.
2 sierpnia 2024
Odpowiedź od One Day Tests - Cambridge
So pleased to hear we were able to help. Thank you for recommending our service.
A waste of time and money
I had a wasted 4-hour, 120-mile round trip to the Cambridge clinic because their phlebotomist failed to draw blood from me, even after waiting an hour and drinking 1.5 litres of water on top of the 1.5 I had already been drinking that morning. Admittedly I am sometimes difficult to get blood out of, but I have never in 70 years had anyone give up on me. Onedaytests at least refunded the prepayments in full, but I'd prefer to have the results I was after.
UPDATE: Apologies for saying you did not refund in full. You did, and I have amended my review accordingly.
9 sierpnia 2024
Opinia niezależna
Odpowiedź od One Day Tests - Cambridge
Hello Ole. Thank you for your review.
Apologies for the inconvenience, but a few clarifications from us. As per our offering we refunded you the full amount because the phlebotomist could not take your blood. You were refunded for clinics and the tests. We don't charge for anything if we cannot take blood, this is part of our service and you received a 100% refund immediately.
We appreciate that it is not ideal when the blood is not taken, but it does happen. As you say, you are difficult to bleed and we are not in a hospital environment. We have strict rules on how many attempts we can make before we have to stop. Our phlebotomists are very well trained and they do not fail often, in particular the phlebotomist that attempted to bleed you has many years of hospital phlebotomy and surgery experience.
In the next few months there will be a clinic nearby and we would be happy to save you time, we appreciate you driving for this long to be able to use our service, we are extremely good at what we do. If you wish to use us in future, please do not hesitate to book.
Once again, apologies for the inconvenience.
Odpowiedź od One Day Tests - Cambridge
Thank you very much for the recommendation. We really appreciate it.
Fast delivery and fast results too…
Fast delivery and fast results too would recommend to anyone would definitely use again thanks !!
31 lipca 2024
Odpowiedź od One Day Tests - Cambridge
Thank you very much for the recommendation. We really appreciate it.
Clear instructions
Clear instructions, on time posting the test kit and the result in one day
12 lipca 2024
Odpowiedź od One Day Tests - Cambridge
Really pleased you found our instructions easy to follow. Thank you leaving us a 5* review
10/10 would recommend
Really easy, really quick and user friendly. 10/10 would recommend
25 czerwca 2024
Odpowiedź od One Day Tests - Cambridge
Thank you very much for the recommendation and the 5* review
Easy and quick to book an appointment
Easy and quick to book an appointment, the lady was very friendly and welcoming, results came back in good time as well.
3 lipca 2024
Odpowiedź od One Day Tests - Cambridge
We are really happy to hear about your positive experience using our Cambridge clinic. Thank you for leaving us a review
Excellent
Excellent, prompt and helpful service, addressed all my questions, easy to book.
19 czerwca 2024
Odpowiedź od One Day Tests - Cambridge
Thank you Joanna for leaving us a 5* review
Good experience at start of process
Good experience at start of process, clear explanations etc. Not so good with results, great difficulty in viewing health dash board. Did not give results on my screen. Had to phone up, was helped and got it sorted eventually.
3 czerwca 2024
Odpowiedź od One Day Tests - Cambridge
Thank for you provide feedback. We will review why you were unable to view your results on your dashboard.
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