One App Home Recenzje 

Oh, you thought I was done? You forgot about me, didn't you? 😏

"War and Peace" — honestly, I'm flattered I inspire that much literature! 📖 Don't worry though, I'll keep this short and sweet.

First things first — go read their reply to my previous review. Seriously. You'll probably enjoy it way more than you'll enjoy mine. It's honestly hilarious. You'll sit there thinking — "what on earth kind of company replies like that?!" It's pure comedy gold. Go on — entertainment courtesy of One Up Home, absolutely on the house! 🎪😂

So here's the deal — I've been testing and reviewing alarm systems for around 15 years. I've been with pretty much every provider going. I check they work properly, I look for problems, I call things out when they're not right. If you're good? I'll happily sing your praises. If you're not? I'll say so. That's literally what a review is — honest feedback. I didn't realise that counted as "bombarding your staff" — but apparently expecting a service you pay for to function is just far too demanding these days! 🙄

And since they so generously invited everyone to go look at my other reviews — please do. Read it all. See exactly what happened, see exactly how they behave the moment things aren't all 5-star perfect. They try so hard to come across all firm and serious in public replies — bless them, it's adorable really. We all know they're about as tough and scary as a wet paper bag. All huff, absolutely no substance. Pure childishness. 🥺✨

Just so you know what else you're signing up for:

✅ They're wonderful until you actually need them
⚠️ If your alarm does its job and triggers a few times? Suddenly you're the nuisance
🕵️ They'll tweak YOUR system behind YOUR back and not even bother telling you
😤 Say one thing they don't like? Instant petty attitude. They definitely didn't get the memo about being professional

So take it from someone who's seen plenty in 15 years — give this one a miss. There are actual grown-up companies out there who won't get defensive when you ask questions. Your home security deserves better than a business that thinks sarcasm is an appropriate response to a customer. Thanks for the entertainment though — won't be back! 👋✨

⭐ ZERO STARS IF POSSIBLE — COMPLETE AND UTTER RIP‑OFF, A DISGRACE TO THE INDUSTRY

I am absolutely fuming with One App Home — avoid this shambolic, money‑grabbing joke of a company at all costs!

There is NOTHING special about them! All they sell is the exact same generic Qolsys/Alarm.com gear you can get from anyone else — no unique tech, no expertise, just off‑the‑shelf rubbish they stick their name on and charge you over the odds for. And they haven’t got a clue how their own system works! They actually had the nerve to lecture me about how many false alarms I get or how often I put my own alarm on test — WHAT BUSINESS IS THAT OF YOURS?! It’s MY house, MY property, MY equipment — I’ll use it how I want! It just proves they don’t understand their own service or basic decency at all.

And don’t even get me started on their “support” — it’s non‑existent! If you’re not happy with where a motion sensor is placed, or the panel has come loose and fallen off the wall, YOU CANNOT GET AN ENGINEER OUT FOR FREE. Every other alarm provider I’ve ever used will happily come and move things, adjust positions, or refit kit properly at no extra cost — but not these lot! If you so much as ask for someone to come and sort something that’s not right, they demand you pay through the nose for it immediately. It’s like once they’ve got your signature on the contract, they don’t want to know you unless it’s to take more cash!

When I wanted to leave? Even worse! NO dedicated team, NO retention staff, NO one who even wants to talk to you. I was forced to email and explain why I was leaving like I owed them something, and all I got back was robot garbage: “This is what your terms say, you’re inside your 24‑month contract”. No effort to fix anything, no offer to help, no compromise — just shove the contract in my face and show me the door. And they kept changing the bloody terms every five minutes anyway, moving goalposts like it was a game!

The ONLY company worth your time is Verisure. They build their own proper equipment, know every detail inside out, treat you like a human being, will come and adjust or move kit no questions asked, and are even decent enough to let you take their gear with you when you move house! One App Home? They’re clueless, greedy, and don’t care one bit about you once you’re signed up. Run a mile — do not make the same mistake I did!

Just got on with job with little mess and arrived on time

Update as made a mistake on my review (kids shouting at me for attention)and couldn’t amend. The team are friendly and NOT pushy in any way. Our experience was brilliant and will recommend to anyone if you’re worried about nasty sales reps don’t be these guys are brilliant my mums in her 80’s and they were brilliant they told her to phone me to sit in the meeting with them well done guys you’re a credit to the company and community 100%

I would recommend One App they deliver what they promise

A fast service. Extremely polite staff.

From initial contact to the fitting of my 2
security cameras, everything went smoothly.

A month on, everything seems to be
functioning correctly.

So far, I am happy with the cameras and the
service that I have received.

I was given as much information as I needed
before my visit from the company to complete
my order.

The only thing I didn't expect was that I
would have to agree to making my monthly
cloud service fee for a minimum period of
2 years.

In fact, I am quite happy to do this but it
was a surprise to learn this requirement
at the time.

In summary, I am happy with my purchase.

Andy was brilliant and explained everything in detail. Answered every question me and my partner had.

ACT Alarms have provided excellent Customer Service and cannot fault their determination and diligence in solving any issues that we have had when installing the alarm and any teething problems that we came across afterwards. Both their customer service and response team along with the technical support team – I can only emphasise that they provide a service that is second to none. They always came back with an immediate response and provided solutions to satisfy our concerns with the system.
Would recommend their alarm system
The office manager Gary Allison ensures that a solution is found and along with his team provide me with confidence in their alarm system

All round good experience with a nice quality home security system fitted.

My wife and I approached One App at the O2 building exhibition back in August 2021. Promptly the engineer came home and install the system with no fuss. We rely on the security One App offers and when we have contacted them, we always get a quick and positive reply. The system works well and to our satisfaction

The Technician that was booked to see me by the wonderful Technical team, was on time, in uniform with ID and a marked van. He was also extremely polite and went through the entire installation process with me (Alarm, Doorbell and Outdoor camera) he gave me a full demonstration on how to use the system before he left. I'm very happy with this company and I'm already eyeing up some additional cameras that I wouldn't mind adding to my system.

I upgraded from an old Visonic alarm. At the time I was happy with the system, but the new Qolsys system supplied by One App Home is chalk and cheese;I now have my alarm, cctv and video doorbell all linked together which I can monitor and programme from anywhere. I love that it can work automatically with barely any input from me.
Great service and the technician who fit it was very friendly and professional.