Carl the Electrician found the issues immediately with my livingroom light switches. He did a fantastic job and is very knowledgeable. I would to get Carl for my electrical needs because he knows how... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Steve of Gobie Appliances, our technician fixed out dryer problem right away. He was extremely knowledgeable, capable, and very friendly the entire time. Outstanding technician and person overall.... Zobacz więcej
Reakcja na opinię
Used our HVAC warranty to determine if our old AC was worth saving or not ( it turned out not). There was some initial confusion as to whom as arriving (so 4 stars instead of 5) but once that got sort... Zobacz więcej
Reakcja na opinię
Carlos is the best HVAC technician. Called ahead, explained the condition of the AC system, the maintenance needed, and did an exemplary job. Carlos even addressed a couple items over looked by the pr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Dane kontaktowe
Stany Zjednoczone
- oncourse.com
4,5
Doskonała
464 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
Great customer service. Love that I get the same technician whenever I have a problem!
15 maja 2026
Opinia niezależna
Odpowiedź od Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
This company has been reliably…
This company has been reliably efficient in expediting all claims relative to any repairs/service that I have requested.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Fantastic customer service
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
We had both of our AC systems given…
We had both of our AC systems given their annual service checks on 30 April 2026. My wife found water coming out from under the furnace that covers our main something afternoon of May 8th. I called the Oncourse service number Friday afternoon. I was told that my problem was passed to your service department and that I would get a call between 4 hours and 24 hours. I told them that I had to be out of my home Friday early evening but would be reachable by my phone the entire time. We never got the call and Water is still running across my basement floor.
I feel this is really poor customer service for a long time customer.
8 maja 2026
Opinia niezależna
Odpowiedź od Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Odpowiedź od Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
My experience was great
My experience was great. Oncourse Home Solutions made it so easy to get service.
2 maja 2026
Opinia niezależna
Odpowiedź od Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Had a great experience with Big Foot
Had a great experience with Big Foot. I called in to make a claim and within I got a call saying he would be out in half a hour. He arrived when he said he would and introduced himself. He had the problem solved within a 1/2 hour... First class operation AAAAA+++++++
19 kwietnia 2026
Opinia niezależna
Odpowiedź od Oncourse
Thank you for being with us over the years – we truly appreciate it. Knowing our service continues to earn your trust is the best compliment we could receive. With over 1.9 million homeowners protected and over three decades of experience, we’re committed to being there whenever you need us. We look forward to continuing to support your home.
Waited until late afternoon to see the…
Waited until late afternoon to see the contractor he looked at my issue said nothing was wrong blew out a small pipe ( which bubbled up water in a " catch ball" ) and said we were all set. My furnace still dripping so absolutely nothing was fixed. I now have to call back and get another appointment. Not satisfied at all.
11 maja 2026
Opinia niezależna
Odpowiedź od Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Professional Service
I have never had a problem working with them. Always precise, honest and professional! Keep up the great work. Your employee James deserves a raise!! $$
Very hard working guy and always on time, professional and honest....
11 maja 2026
Opinia niezależna
Odpowiedź od Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Joe was exceptionally efficient and…
Joe was exceptionally efficient and experienced!
7 maja 2026
Opinia niezależna
Odpowiedź od Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Very nice serviceman& got our problem…
Very nice serviceman& got our problem taken care of
4 maja 2026
Opinia niezależna
Odpowiedź od Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
I like that the techs are very friendly and knowledgable
I like that the techs are very friendly and through with the repair. What I do not like is the problem with company when trying to be reimbursed after the purchase of a fixture. I was told by the tech that they did not have the faucet needed for my bathroom and where I could purchase it. Oncourse is telling me this is not the procedure. I have had this service for many years and twice I was reimbursed for the faucet. Once in my kitchen and the other for my master bath. What has changed? I still have the same service.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Oncourse techs are greatRoss was very knowledgeable and was…
Ross was very knowledgeable and was able to track down the problem and fix it.
6 maja 2026
Opinia niezależna
Odpowiedź od Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Excellent service and experience…
Excellent service and experience technician
6 maja 2026
Opinia niezależna
Odpowiedź od Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Technician was very smart and very well…
Technician was very smart and very well trained . Great job.
1 maja 2026
Opinia niezależna
Odpowiedź od Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Represntative knew problem and made…
Represntative knew problem and made repairs and checked everything on dryer to make sure it was working properly.
5 maja 2026
Opinia niezależna
Odpowiedź od Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Been a customer for over 10 years
Been a customer for over 10 years, had a few issues but were taken care of.
I have maintenance for my furnace where once a year a technician would come to check it for issues, the last 2 years they could not find anyone in my area to do this, I was told to find someone myself. I have continued to pay the monthly payment on this even though no service for the 2 years were provided, I asked for a credit for these payments and all I am told are lies after lies and trying to sell me other protection plans.
1 grudnia 2025
Opinia niezależna
Odpowiedź od Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Competency and Confidence…
The technician called before coming and seemed to be confident and capable of doing the work. He finished it and explained to me what he did, asked if I had any questions etc. I am satisfied with his performance.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Odpowiedź od Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Gabino was GREAT
Gabino was GREAT! He was on time, professional and gave us the service we were expecting! Thank You!
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.