Avoid OnBuy – Faulty Product and Appalling Returns Process
I purchased a CCTV twin set through OnBuy and one of the modules arrived with a faulty connector. What followed was an absolutely horrendous returns process. OnBuy made everything difficult, slow, and obstructive at every step. It took threatening court action just to get basic progress.
I only ever made one purchase with them and immediately requested my account be closed afterwards. The whole experience was unacceptable. Avoid this platform – it’s not worth the stress.








