Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... Zobacz więcej
Reakcja na opinię
Product is good to poor.Sizing is an issue as say a 2XL is really an XL (smaller people in China??). Labels are cut out so what was on the original label cannot be checked. Very strange!!! They w... Zobacz więcej
Reakcja na opinię
SHOCKING - do not fall for the FAKE good reviews on facebook or any other site! This company is not based in the UK, I found this out too late. They charged me twice for delivery protection... Zobacz więcej
Reakcja na opinię
Ordered two pair of trousers absolutely terrible totally different to what was advertised several emails sent to them to return these ,they refuse to give an return address . Absolutely terrible cust... Zobacz więcej
Reakcja na opinię
Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.
Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The delivery was good, shoes comfy but have a strong chemical smell from the soles and the spelling on the labels is atrocious! Nice to wear though

Odpowiedź od Olyndra London
The Items that I ordered turned out to be nothing like the advertising photos I found them to be nothing but Cheap and Nasty Chinese rubbish not fit for purpose AVOID BUYING FROM THIS COMPANY AT ALL COSTS THEY ARE A BUNCH OF FRAUDSTERS in my OPINION

Odpowiedź od Olyndra London
Advised shipping would be 5days, it wasn't, it took about 2 weeks (despite £2.99 being added to my order for 'priority shipping' (unable to remove this charge).
Material not as shown in advert, not a wool type mix, not even a knitted type, a printed pattern on some sort of stretchy leggings type material. The garment was totally shapeless and 'huge' should have been 42 inch bust but was 53 inches.
Emailed to complain and was told I could return goods (at my own cost) using royal mail international tracked to CHINA. But they had to receive it within 10 days of delivery (to me) plus they would send me the address details, bearing in mind they took a minimum of 3 days to reply to emails this was impossible.
Avoid at all cost, total scam , I am now going through PayPal to try + get
My money back but am not holding my breath

Odpowiedź od Olyndra London
Have been informed that this is a fraudulent scamming company, breaking trading standards using the prefix London on their name, makes buyers believe they are based in UK. They aren’t.
Myrex takes the payments.
All goods made and delivered from China. Have now reported to UK authorities.
High rates of postage to return goods £10+ Terrible customer service- email only. Takes days for response.
Poor quality goods
Been trying for a week to get return instructions and refund, still waiting.

Odpowiedź od Olyndra London
Ordered trainers and have not received!! They were meant to arrive by Yodal 2 days ago!! Company not answering emails and I have asked for a refund, will do a chargeback with my credit card if no acknowledgment of the refund request email today

Odpowiedź od Olyndra London
. The eventually received goods were not as described or photographed. Poor quality synthetic material in super bright gaudy colours. When I wanted to return the item I was expected to pay postage to China, accept a 10% refund or 75% credit. Needless to say I would not be purchasing anything further from this company so not an acceptable resolution.
Exceptionally poor quality goods even worse customer service.
Avoid this company at all cost

Odpowiedź od Olyndra London
DO NOT…please listen to me… DO NOT BUY ANYTHING FROM THIS COMPANY.
They send you something that doesn’t resemble what you see in the photo (in my opinion). If you need to return you have to contact them first. They don’t respond. And only give you a 2 week window to do so. The return address is CHINA!!!!!!! They have no contact number and no intention of contacting you back. AVOID THIS COMPANY. SAVE YOUR MONEY

Odpowiedź od Olyndra London
Item not recieved despite messages from Yodel & Olyndra saying it has 😞
I feel totally ripped off!

Odpowiedź od Olyndra London
Arrived on and in good condition product was a great fit and excellent craftminship could not be more pleased with this product

Odpowiedź od Olyndra London
stay well clear of this company! they are NOT BASED IN LONDON, they are in China, they take your money and add on another £2.99 for prompt delivery which takes 3 weeks! then if you want to return the goods, at your own expense of £15 they eventually send you an address which is a load of gobble de gook letters and not a valid address and you cannot send it via royal mail with this address as there is no correct postal code, but they insist it is sent via tracked international royal mail!
by the time you have waited again for them to answer your emails the 14 day window of opportunity to return your unwanted goods has passed so you end stuck with the goods, or they will offer you 10% of your money back ! which amounts to about £2.80 !! all the comments on the website as you browse for the lovely shoes! are all false comments i am sure, Please stay clear away from this company

Odpowiedź od Olyndra London
Bought a pair of shoes, emailed to return them on receipr, 1 response from someone eluding to me "store manager" but no returns No. or address to send to. No tephone either
Avoid these scammers
Facebook should remove their accounts.
UPDATE: Company replied, contacted them as advised and YET AGAIN no response - absolute cowboys

Odpowiedź od Olyndra London
Don't be fooled by the name, this is cheap rubbish from china.

Odpowiedź od Olyndra London
They are a bunch of con artists. They lie about the product and then make it impossible to return it or get a proper refund. Cheap and nasty tat advertised as a quality knitted wool cardigan. After I complained to Paypal, they provided a return address - in Australia!!!

Odpowiedź od Olyndra London
I bought some items almost 3 weeks now and till now I’ve not received them neither have they replied to my email follow up, despite stating order will take only 5 days but they keep bugging me with marketing mails every hour. This is such a horrible vendor disguising as a london based company.

Odpowiedź od Olyndra London

Odpowiedź od Olyndra London
Wish I could give this company LESS than 1 star.
You put on a review….they answer it with an instruction to contact their Customer Service team…..you email them and they 1/ take their time replying 2/ say that unfortunately gone over their 14 day return time and then 3/ offer you a big discount on more crap goods or an Instant 10% refund and guess what, that never arrives either.
Avoid this company like the Plague!

Odpowiedź od Olyndra London
Great pair of shoes, not always easy to find size 15, perfect fit lightweight and comfortable.

Odpowiedź od Olyndra London
Quality of product doesn't seem to bad (so far, only just started using them) BUT!
Their ordering system seems to change what you ordered.
Their customer service is non-existent!

Odpowiedź od Olyndra London
I purchased several items, they were nowhere true to size. I communicated with Claire M. the store manager. She assured me that she would supply me items that actually fit. As I was about to go to New Zealand for a couple of months we agreed that the situation would be rectified on my return. I got back to the UK and tried several times to contact Claire M via email and I have never had a response. This is a dishonest company, whose customer care policies are atrocious. Do not shop with them

Odpowiedź od Olyndra London
Not even a one star from me but had to mark one to continue with this review absolutely awful company i waited weeks all the way from china nothing to do with London ha surprise surprise !! my order arrived poor quality totally wrong size No customer service no returns no refunds DO NOT BUY these products are not even good enough to give to charity they are going in the bin....
REPLY TO THEIR REPLY IVE SENT NUMEROUS EMAILS TO CUSTOMER SERVICES THEY DO NOT REPLY

Odpowiedź od Olyndra London
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.