I purchased an olpro air awning but the storm bars were faulty. I could not be happier with the service Olpro provided. They sent me 3 new ones without any arguements. This is what i call great custom... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Nice quality caravan cover that arrived quickly. Bought the small version for our Basecamp 2. Good fit overall, but the front end of the Basecamp means the cover has a bit of slack material above the... Zobacz więcej
Reakcja na opinię
The magnetic awning kit worked really well, we did need to use a couple of guys lines as it was very windy the first time we used it. The experience was only let down by EVRI who took far to long to d... Zobacz więcej
Reakcja na opinię
I pre-ordered and purchased the OLPRO Scenic Shade Campervan Canopy with PVC Window. I didn’t use it immediately, but when I finally set it up for the first time, I noticed the storm straps were m... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!
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Zjednoczone Królestwo
- olproshop.com
4,3
Doskonała
720 recenzji
Odpowiada na 40% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od OLPRO
Thank you for your 5-star review!
We’re so pleased to hear you’re happy with the backpack and that it arrived quickly. It’s great to know the recycled aspect and value stood out too.
We hope it serves you well on all your adventures!
Mor used yet so can't comment but…
Mor used yet so can't comment but delivery excellent
21 lutego 2026
Odpowiedź od OLPRO
Thank you for your 5-star review!
We’re really pleased to hear you were happy with the delivery. We hope you love the product once you’ve had a chance to use it—if you have any questions when you do, we’re always here to help.
Enjoy your next adventure!
Very poor suckers
The material looks good but the suckers are mangled and not fit for purpose
22 lutego 2026
Opinia niezależna
Odpowiedź od OLPRO
Thank you for your feedback.
We’re sorry to hear the suction cups weren’t in perfect condition on arrival. This can occasionally happen due to pressure during transit or packaging.
We recommend submerging the suction cups in hot water for a few minutes to soften the plastic, which should help them return to their original shape. Placing a flat weight on them while they cool can also help restore their form.
If this doesn’t resolve the issue, we do have spare suction cups available and would be more than happy to arrange replacements for you.
Please feel free to get in touch with us directly so we can assist further.
Great company to deal with excellent…
Great company to deal with excellent customer service l.
18 lutego 2026
It took over a week to arrive due to an…
It took over a week to arrive due to an issue with Evri. Olpro did respond and resend the items. The wrong colours!
I need the awning and there wont be time to send it back ( due to the late delivery ) and get another. So have mixed feelings about this company and probably won't buy from them again.
11 lutego 2026
Odpowiedź od OLPRO
Hi Ray,
Thank you for taking the time to leave your review. We’re really sorry to hear about the issues you’ve experienced.
We completely understand how frustrating it must have been to wait over a week due to the Evri delay, especially when you needed the awning for a specific time. While courier issues are unfortunately outside of our control, we do always aim to respond quickly and resolve things as soon as possible — which is why we arranged for the items to be resent.
We’re very sorry that the replacement was sent in the wrong colours. That’s certainly not the experience we want any customer to have, particularly when you’re working to a deadline and don’t have time to return and exchange before your trip.
If you’re still within your 30-day return period and the items are unused and in their original packaging, we would of course be happy to arrange a return once you’re back, if that’s something you’d like to do. Alternatively, please contact our customer service team directly with your order details so we can look into what happened with the colour mix-up and see if there’s anything further we can do to help.
We truly value your feedback, and we’re sorry this experience has left you with mixed feelings. We do appreciate you giving us a try and hope we may have the opportunity to restore your confidence in OLPRO in the future.
DO NOT BUY THIS AWNING OLPRO Cubo Tall Tunnel Motorhome Awning - Fibreglass Poles
DO NOT BUY THIS AWNING
OLPRO Cubo Tall Tunnel Motorhome Awning - Fibreglass Poles
DO NOT BUY THIS AWNING
easy to put up but it leaks even if it’s just a very light shower, so can only be used in dry weather
It’s worth reading other reviews re leaking there clearly is a problem with this product and their other products
After getting in touch with their customer service team they are saying it’s condensation mmmmmm
Sunny day with a massive rain shower that’s not condensation
I did try and publish a review on their website but they refusing to publish my review
Also if you have a sprinter van you can not open or shut the side door which they do not state in their description
7 stycznia 2026
Opinia niezależna
Odpowiedź od OLPRO
Hi Susan,
Thank you for your feedback, and we're really sorry to hear you're unhappy with your OLPRO Cubo Tall Tunnel Motorhome Awning.
We’re disappointed to learn that you’ve experienced leaking, as this certainly isn’t the performance we’d expect from our products. All OLPRO awnings are designed to be waterproof and are tested to withstand wet weather. The Cubo Tunnel Awning also includes a seam sealer kit, which can be used if any stitching points require additional treatment.
We’d like the opportunity to look into this further for you. If you haven’t already, please do get in touch with our customer service team so we can help resolve the issue and ensure you’re fully supported.
We hope to hear from you soon.
Kind regards,
The OLPRO Team
Odpowiedź od OLPRO
Hi Martin,
Thank you so much for your 5-star review! We're thrilled to hear that you received excellent, first-class service. At OLPRO, we’re passionate about providing the best experience possible, so it’s great to know that we hit the mark for you.
If you ever need anything else or have any questions, don’t hesitate to get in touch. We look forward to helping you again in the future!
Best regards,
The OLPRO Team
Reasonably priced item and seems decent…
Reasonably priced item and seems decent quality. At the time of writing I am away in the van and there has been no condensation on the Windscreen. Delivery was quick enough too so I would highly recommend this item.
25 stycznia 2026
Odpowiedź od OLPRO
Hi Joseph,
Thank you so much for the fantastic 5-star review! We're really pleased to hear that you're happy with the quality and value of the External Blackout Screen – and even more so that it's performing well on your trip, keeping condensation at bay!
It’s great to know delivery met your expectations too. Thanks again for the recommendation, and we hope you enjoy the rest of your adventure in the van!
Best wishes,
The OLPRO Team
Odpowiedź od OLPRO
Hi Barry,
Thanks so much for the 5-star review! We're really pleased to hear you found the website easy to use and are happy with the quality and pricing of the Aluminium Telescopic Canopy Poles.
We appreciate your support and hope to see you back again soon!
Best regards,
The OLPRO Team
Good all rounder
Good pricing, quality, delivery time excellent customer service. My go to camping supplies retailer
24 stycznia 2026
Odpowiedź od OLPRO
Hi Linda,
Thank you so much for your kind words and fantastic 5-star review! We’re delighted to hear you're happy with our pricing, product quality, delivery times, and customer service.
It means a lot to us to be your go-to camping supplies retailer – we truly appreciate your support!
Best wishes,
The OLPRO Team
Looks beautiful and feels soft and very cosy
I ordered. The item was in the sale so the price was particularly great and the product arrived in a couple of days. I really like the blanket, but I won't be using it until the late spring most likely. The Fleece side is much softer then I expected and the blanket is big. It will dwarf me but I won't mind on a chilly evening.
18 stycznia 2026
Odpowiedź od OLPRO
Hi Samantha,
Thank you so much for your glowing review! We're thrilled to hear you’re loving your Blanko blanket — it’s great to know the softness and size exceeded your expectations. It sounds like it’ll be perfect for those chilly spring evenings!
We’re also glad you were able to take advantage of the sale and that your order arrived quickly. If you need anything else in the meantime, we’re always here to help.
Wishing you lots of cosy moments ahead!
Warm regards,
The OLPRO Team
Unfortunately I paid £50.79 on the 27th…
Unfortunately I paid £50.79 on the 27th Dec for my 5 pole windbreaker which is now £28 having been lead to believe it was discounted already
10 stycznia 2026
Odpowiedź od OLPRO
Hi Steve,
Thank you for your feedback, and we’re sorry to hear you're disappointed about the price change. We completely understand how frustrating it can be to see a product reduced after purchase. Like many retailers, our prices can fluctuate due to seasonal promotions, stock levels, and demand, and offers are only available for a limited time.
We do appreciate your support and hope you’re happy with your windbreak once in use. If you have any further concerns or questions, feel free to reach out to us at sales@olpro.co.uk
— we’re always here to help.
Best regards,
The OLPRO Team
Lovely and warm blanket but the buttons…
Lovely and warm blanket but the buttons on the hole for the poncho have broken
10 stycznia 2026
Odpowiedź od OLPRO
Hi Craig,
Thank you for your review! We're really pleased to hear you're enjoying the warmth of the Blanko blanket, but we're sorry to hear about the issue with the buttons on the poncho opening. That’s certainly not the standard we aim for.
Please feel free to get in touch with our team at sales@olpro.co.uk
, and we’ll be happy to help resolve this for you.
Best regards,
The OLPRO Team
Excellent service and great quality…
Excellent service and great quality products
I’ve recently dealt with OLPRO and wanted to share how positive the experience has been. From the moment I reached out, the support team were responsive, friendly, and genuinely committed to helping. They took ownership of the issue straight away and made the whole process easy, with clear communication throughout.
The products themselves are fantastic — well‑designed, durable, and clearly made with real outdoor use in mind. Even when something didn’t go perfectly, OLPRO’s willingness to help turned it into a really positive experience. It’s refreshing to deal with a company that stands behind its products and values its customers.
I’m very happy with both the service and the quality, and I’ll definitely continue recommending OLPRO.
12 stycznia 2026
Opinia niezależna
Odpowiedź od OLPRO
Hi Christon,
Thank you so much for taking the time to leave such a brilliant review!
We’re so pleased to hear that your experience with OLPRO has been such a positive one — from the quality of our products to the service you received. Our team works hard to ensure that every customer feels supported, so it's great to know that our commitment to clear communication and ownership made a real difference.
It’s also fantastic to hear how much you value the design and durability of your gear. Everything we create is built with real outdoor use in mind, so your recognition of that means a lot to us.
Thank you again for your kind words and for recommending OLPRO — we truly appreciate it and look forward to helping with your future adventures!
All the best,
The OLPRO Team
easy to order and arrived in good time
3 stycznia 2026
Odpowiedź od OLPRO
Thanks Nicholas! Glad it was easy to order and arrived in good time. We really appreciate the 5 stars and your support. 😊
Nice quality caravan cover that arrived…
Nice quality caravan cover that arrived quickly. Bought the small version for our Basecamp 2. Good fit overall, but the front end of the Basecamp means the cover has a bit of slack material above the locker (front window) area. No big deal, still happy with the cover and nothing a couple of bungees wouldn’t sort, but may try fitting it the opposite way round, so tension straps are across the front of the caravan.
22 listopada 2025
Odpowiedź od OLPRO
Thanks Chris! Really pleased you’re happy with the quality and quick delivery, and that it’s a good fit on your Basecamp 2. The slight slack above the front locker area can happen with certain front profiles, but you’re spot on — a couple of bungees can tidy that up, and it’s definitely worth trying it the other way round to see which way gives the best tension with the straps.
If you’d like, drop us a message with a photo once it’s on and we’ll happily suggest the best way to strap it down. 😊
Dining set was perfect
Great price, quality product and fast delivery.
I would use Olpro again
20 grudnia 2025
Odpowiedź od OLPRO
Hi Tim,
Thank you so much for your 5-star review! We’re thrilled to hear that you’re happy with your melamine dining set, and that the price, quality, and delivery all hit the mark.
We really appreciate your support and look forward to welcoming you back to Olpro again soon!
Best regards OLPRO
Person On The Phone Was Most Helpful…
Person On The Phone Was Most Helpful And Very Pleasant Delivery Was Excellent Overnight Most Impressive Ten Out Of Ten Overall
20 grudnia 2025
Odpowiedź od OLPRO
Hi William,
Thank you so much for your fantastic 5-star review ⭐⭐⭐⭐⭐
We’re really pleased to hear that our team was helpful and pleasant on the phone, and that the overnight delivery impressed you too.
Your “ten out of ten” means a lot to us — thanks again for taking the time to share your experience. We hope to see you again soon!
Best regards OLPRO
Christmas gift.
I bought a “Blanko” for my sister for Christmas as she has a tiny camper van which she uses for short breaks away. She was thrilled with the gift, had seen them on her travels and really coveted one.
She is currently snuggled in it at home, enjoying Christmas films and dreaming of her next camper van adventures.
23 grudnia 2025
Odpowiedź od OLPRO
Hi Helen,
Thank you so much for your lovely 5-star review 😊 We’re delighted to hear that your sister loved her Blanko and that it was such a perfect Christmas gift for her camper van adventures.
It’s wonderful to picture her all snuggled up, enjoying festive films and dreaming of her next trip away — that’s exactly what Blanko was made for! Thank you again for choosing us and for taking the time to share your experience.
Warm wishes OLPRO
Odpowiedź od OLPRO
Hi John,
Thank you so much for your 5-star review! We’re delighted to hear that you were pleased with both the service and the product. Your feedback means a lot to us and motivates our team to keep delivering top-quality outdoor gear and excellent customer support.
We hope you enjoy your OLPRO product on many future adventures!
Best regards,
The OLPRO Team
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