Really pleased with the customer service we received. We recently ordered our Venicci travel system and wanted to say a big thank you to Emma, who has been absolutely brilliant in helping us with... Zobacz więcej
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Really pleased with the customer service we received. We recently ordered our Venicci travel system and wanted to say a big thank you to Emma, who has been absolutely brilliant in helping us with... Zobacz więcej
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We are grandparents buying a car seat. Shopped on a Saturday. Plenty of attentive staff, pleasant and knowledgeable. Didn’t try to upsell us, listened to our needs and made recommendations. Showed us... Zobacz więcej
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I have ordered a few things from here over the years and they always dispatch within a couple of hours it's so quick. I recently brought the Cybex Orfeo stroller 2026 in black and was here the followi... Zobacz więcej
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I had multiple issues with discount codes not working, I finally managed to get one that worked through the websites ‘ask me for the best price today’ function. Placed the order, had a dispatch email... Zobacz więcej
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Olivers Babycare is home to the biggest brands that will allow you find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.
Unit 24b, King St. Ind. Estate, PE6 9NF, Langtoft, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was looking for a pressure fit baby gate but couldn't find one with the right width. Found one from Oliver's baby care that was ideal. Ofcourse I was dubious ordering from company I hadn't heard of, but couldn't fault the experience. Order arrived quickly and as described. Wouldnt hesitate to order from again and nice to have made my purchase from a lesser known business.

Odpowiedź od Olivers BabyCare
Item was dispatched the day I ordered it and arrived within a couple of days. Excellent service.

Odpowiedź od Olivers BabyCare

Odpowiedź od Olivers BabyCare
My husband ordered the Maxi Cosi Oxford bundle on the 21st of April for £750, which was in stock and stated it would take 3-5 working days on the website to be delivered. Since the 28th of April we have been chasing for updates from the customer care team, where we were told they were waiting for a warehouse delivery of the stock. We trusted this would be delivered in a reasonable time as we weren’t told otherwise. The experience was terrible, we constantly chased up the store, on occasions the team would forget to get back to us even though they said they would. Lots of false promises stating “it’s on its way”. We waited a month for the delivery and nothing. We cancelled the order as we urgently needed one. Truly poor service.

Odpowiedź od Olivers BabyCare
Extremely quick delivery! Ordered 20.40 Thursday and here by 09.30 Saturday! Product looks great, very easy and quick to fit, feels solid.

Odpowiedź od Olivers BabyCare
Ease and speed of order and delivery was exxellent

Odpowiedź od Olivers BabyCare
We have bought a few items from Olivers for our baby now including our Pram Bundle in-store and a play gym online. Both are experiences I can not fault.
Staff are lovely in store and when we had an item missing in the Bundle, they arranged the item to be issued to us from Silver Cross directly within a week and we were given phone calls updates to keep us in the loop.
Can not fault them and would highly recommend.

Odpowiedź od Olivers BabyCare
Staff are excellent and very accommodating and knowledgeable.

Odpowiedź od Olivers BabyCare
Great price for the product, and super quick standard delivery. Great shop - I will be back for other purchases.

Odpowiedź od Olivers BabyCare
Our learning tower was shipped the same day despite us paying for standard delivery. And we are really pleased with it. The instructions to put it together weren't very clear / helpful, but we completely missed the QR code on the front page which said scan this for simple instructions. So that's partly our fault. But the tower is great.

Odpowiedź od Olivers BabyCare

Odpowiedź od Olivers BabyCare
Really easy to order. Item delivered next day and is in daily use. Great service from a great company

Odpowiedź od Olivers BabyCare
I paid £40.13 for a baby gate, extension and p&p. I loved the gate mesh design unfortunately though, these didn’t come with sticky pads as standard like most baby gates therefore it didn’t secure well to my wall and my children kept knocking it off the wall, I tried to use the extension and it wouldn’t fit at all. I rung Oliver Babycare to explain this who then told me that the sticky pads are sold separately and that I would have to pay more money. I decided to return the product as it wasn’t secure due to lack of sticky pads. I sent the item back using brown tape, I secured the item well, made sure I kept all the original packaging. I was told I would have to pay the return fee as they didn’t class this as a faulty product. I paid £13.45 to send it back so lost money straight away. When they got their gate back I was expecting a full refund p&p including which was the £40.13 I paid, not only did they not refund my p&p cost, they told me due to using brown tape they are deducting a further 10% as they can’t sell it as new, only 2nd hand. I wasn’t happy about this, I have only been refunded £30.78, not only have I lost out on £13.45 due to posting this back to them, I have also lost a further £9.35, paying out £22.80 in total! Avoid!!

Odpowiedź od Olivers BabyCare
Few other stair gates were at this specification. This one fitted our uniques door size, was a good price, delivered promptly and is great quality.

Odpowiedź od Olivers BabyCare
Very fast delivery, item delivered safely packed, good quality and easily assembled. Great overall experience, highly recommend!

Odpowiedź od Olivers BabyCare
Very quick delivery and an excellent product fits inside the caravan door like a glove nice and sturdy

Odpowiedź od Olivers BabyCare
Started off really well this company bought 2 of these previously to keep my non verbal autistic toddler safe outstanding but of kit so when needed another without hesitation returned however big mistake sent one faulty was told straightaway apologies will send another just get rid of the other one to which we duly did to receive the replacement and yep faulty by broken parts wa told to return and wait for it buyers you have to pay for the return to the sum of 20 quid due to wanting it tracked and the weight of it to which olivers baby refused to sort a refund calling us a liar and saying its not the same one and we have to also bear the cost of return do down to the tube of shy 100.00
I thought these were a great company at the start but to take advantage of a disabled family and also make the customer pay for a return at most if they do pay it will only be to the tune of 4.99 please read the small print and buy with caution we are now in the process of trading standards for selling an item not fit for purpose and also not up to safety for a disabled child
Clearpay are also looking into this and investigating
So again buyers be cautious of dealing with this company oh another small print is when returning item they want it in original packaging so they can resell it regardless if your returning faulty we do have this in an email

Odpowiedź od Olivers BabyCare
Great company gate great needed another part next day delivered very pleased spoke to lovely lady on phone very helpful highly recommend

Odpowiedź od Olivers BabyCare
Super helpful and easy price matching service. Item arrived well packaged the next day. Would recommend!

Odpowiedź od Olivers BabyCare
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