Ok Local Recenzje 46

Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

They've made a big difference on my voice search results. Before them, I had no clue how voice and local seo worked, but now people are finding me through Siri and Alexa. The monthly reports are nice... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Setup was easy, ran into a few issues but any questions or help requests were quickly addressed. It took a couple weeks to start seeing results but they have been steadily increasing.

Reakcja na opinię

Oceniono na 5 z 5

Easy to sign up, very professional staff. My voice results began to improve almost right away after everything was setup. My google search results for my town has also improved which I am very please... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great local SEO agency! Setup and configuration was very easy and only took a few minutes. They've already improved my Google business profile substantialy since signing up, very pleased.

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi SEO
  2. Agencja interaktywna
  3. Doradca marketingowy

Informacje o Ok Local

Napisane przez firmę

OK Local - Leading Experts in Local SEO

We bring technology and knowledge together to simplify local search.

Our Voice Search Program Helps Businesses of All Sizes:

  • Register for voice search
  • Manage listings on dozens of online directories
  • Enhance visibility
  • Boost foot traffic
  • Improve overall online presence & SEO

100% Satisfaction Guaranteed

Cancel any time within the first month for a full refund

If you aren't satisfied with our service simply request a refund in the first month. We'll give you your money back and keep your listings live on our platform until the end of your billing cycle.

Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

46 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I signed up and looking forward to increasing my business!

I signed up in Feb 2025. I am really excited about the opportunity that they provide for my Real Estate Business! I have some work to do on my site but they explained everything to me and how to do it!

30 kwietnia 2025
Opinia niezależna
Logo Ok Local

Odpowiedź od Ok Local

Thank you Sharon. Happy to help. We appreciate you being with us for 6 months and counting and look forward to continuing to improve your online presence.

Oceniono na 5 z 5

The representative was very helpful

The representative was very helpful, supportive, knowledgeable, and fantastic to help me re-activate my service! Highly recommend this company that went beyond to help me.

2 lipca 2025
Logo Ok Local

Odpowiedź od Ok Local

Thank you. It's always a great vote of confidence when clients re-activate their service. We appreciate your business.

Oceniono na 5 z 5

I watched an ad on one of the social…

I watched an ad on one of the social network platforms and it was pretty convincing that they could improve our SEO through a few platforms that use voice search. So I went to there site and before you do anything they want our credit card info so I gave it to them and continued filling out their join form until I reached a section that asked for my google credentials and I immediately put on the brakes and cancelled without finishing the join form. So I received phone calls from someone regrading my cancellation. I could not understand him very well at all and it was 8:30 pm. Finally I had to get pretty strong and told him no and please stop calling me. I received a cancellation email which was odd because I never finished signing up. Of course that didnt matter because they ran my card for $149. Buyer beware.

Update. After doing this review I received and immediate response from Ok Local letting me know that they would refund my $149 and they did. Tey also let me know that they do not make outbound calls and aren't open at 8:30 p.m. E.S.T. Because they responded so quickly and gave me a full refund and explained their Google policy. I will take them at their word that they didn't call me and put that under huge coincidence of timing. Like I said in my first review the language barrier was huge so I really misunderstood what that person was saying. Regarding their Google policy, I understand that the only way to accomplish their service was for them to be added as an administrator to my Google page but I still can't do that. So for reaching out so quickly and giving a refund as well as explaining things more in depth I am changing my review to 5 stars.

12 czerwca 2025
Opinia niezależna
Logo Ok Local

Odpowiedź od Ok Local

Hi Mark, we ask our clients to add us as administrator to their Google Business Profile so that we can (with their permission) push updates to their profile from our centralized hub, as well as pull-in reporting & analytics directly from Google. This step is completely optional, but the vast majority of our clients prefer the convenience; and the admin-access can be revoked at any time of the client's choosing.

I'm rather confused by the rest of your experience, as we aren't open at 8:30pm, don't participate and any outbound calling to canceled accounts, and have no record of any calls to your number in our system. In any event, your $149 purchase has been refunded.

Oceniono na 5 z 5

I had a checklist of everything I…

I had a checklist of everything I needed in terms of SEO and had a general idea of what it all meant. I was intimidated when I had my first meeting with oklocal and a lot of the conversation was discussing things I simply did not have any understanding of. Rather than treat it like jargon and try to impress me with big words, the team made sure I understood the 'why' behind everything they did for my SEO. The leads came in and we knew exactly how to build on it because they saw me as a partner and not just a client.

26 maja 2025
Logo Ok Local

Odpowiedź od Ok Local

Thank you for the kind words Teddi.

Oceniono na 1 z 5

I signed up on April 29 and was excited…

I signed up on April 29 and was excited about getting started. Well on May 29 I had not gotten a single call so I checked my dashboard and it was still on step one, that says, 3 to 4 hrs to verify or something like that. The little dial was still spinning like it was on April 29 when I signed up and none of the voice listings, siri, alexa, google, etc were working either. I called customer service and the guy I talked to said he sees the problem and it will be working properly within the next 2 hours. The next day I looked again and it was still the same way. I cancelled the service because after a full month and then pointing out a problem which I was promised it would be fixed and wasn't, I am very disappointed and will be looking somewhere else. It's a shame these guys couldn't do what they said but that makes me not believe they could get me listed and calls.

29 maja 2025
Opinia niezależna
Logo Ok Local

Odpowiedź od Ok Local

Hi Jeff I'm sorry to hear about this experience. It looks like your listings were all sync'd on the back-end but for some reason our dashboard was displaying inaccurate data on our front-end. It sounds like we did a poor job of addressing your issue in a timely fashion as well as communicating exactly what the issue was. I've just emailed you a report showing your live listings as well as refunded your payment.

Oceniono na 5 z 5

Western Sky's Jerky Co. jerky4u.com

OK Local seem like a small "privet company" that works their best via ~ support at OK Local ~For me they were fast, friendly, professional and kind. I skimmed some reviews about no phone contact etc. and honestly I can not blame them. Some entities work best with online support for their clients and the others with a.i / live human phone support usually is with a higher price for the extra labor to get the about same results with OK Local!

Thank you
Mike

19 maja 2025
Logo Ok Local

Odpowiedź od Ok Local

Thank you for the thoughtful review Mike!

Oceniono na 1 z 5

dont make the mistake of giving them your card

this never got me the first lead was told it could take up to 3 months after four months i asked them to cancel they said sure no problem they are still billing my card and when you try to call the number it just goes to a busy signal when you go to the website that is on my bank statement nothing happens

20 maja 2025
Opinia niezależna
Logo Ok Local

Odpowiedź od Ok Local

Hi Donald, after investigating your account, I can see that you requested to cancel on 3/26 and we recieved that request but it was not processed by our customer service. This resulted in our billing you again on 4/9 which was absolutely our mistake. I apologize for dropping the ball on your account. I've gone ahead and refunded your March and April payments to help rectify this. I'm sorry that we weren't able to give you a better experience.

Oceniono na 1 z 5

Been with then about 6 months and I…

Been with then about 6 months and I have not seen a difference trying to cancel and it will not let me sign in or change my password

19 maja 2025
Opinia niezależna
Logo Ok Local

Odpowiedź od Ok Local

Hi Nelda, it looks like the email address you gave us when you signed up was invalid which is probably why you've had trouble communicating with us & logging into your account. I've gone ahead and canceled your account and given you a refund. The easiest way to reach us is by emailing support@oklocal.com.

Oceniono na 3 z 5

The first couple of months were pretty…

The first couple of months were pretty quiet, but then I started getting a few more calls. Not a huge jump, but definitely some improvement.

17 maja 2025
Logo Ok Local

Odpowiedź od Ok Local

Thanks Ron we hope to keep things moving in the right direction for you!

Oceniono na 4 z 5

When I first signed up

When I first signed up, I didn’t really get how everything worked. The setup was a bit confusing, but after a few months, I started seeing more calls coming in. Overall, I’m glad I stuck with it

17 maja 2025
Logo Ok Local

Odpowiedź od Ok Local

Thank you Steven. We are wroking hard to make our user-interface far more intuitive and believe we have made great progress in the past month.

Oceniono na 4 z 5

I wasn’t sure if voice search…

I wasn’t sure if voice search optimization was really worth it, but OK Local definitely made a difference. My bakery shows up now when people search for ‘best pastries nearby’ on Alexa. Only thing is, it took a bit longer than I expected to see results, but overall, I’m happy!

17 maja 2025
Logo Ok Local

Odpowiedź od Ok Local

Thank you Sarah. We are glad to hear about your positive experience with us.

Oceniono na 1 z 5

Stay away from this company

They have a form to fill out your business hours and i tried for hours to fill it out and it doesn't work. I also called their 888-735-4174 phone number and it just plays music. So, the contract says you can get your money back if not pleased in 90 days. However, they don't answer their phone.

29 kwietnia 2025
Opinia niezależna
Logo Ok Local

Odpowiedź od Ok Local

Hi Doug I'm sorry to hear about your difficulty getting ahold of us. Our phones are open from 9AM-5PM Eastern 7 days a week, and for faster service you can always email support@oklocal.com. With that said, I've gone ahead and refunded your payments to save you the trouble. Please let us know if there's anything else we can do for you.

Oceniono na 1 z 5

Signed up 2/1/2025

Signed up, they took my money, Changed the website and I was no longer able to login. I was able to talk to one person who said their revamping the dashboard. Ever since I can’t reach a single person on phone - at least 5 times each time asks you to leave a message and NObody called me back. The Reset Password does not work either. I guess I'm left to issue a chargeback on my Credit card. HORRIBLE customer service.

17 kwietnia 2025
Opinia niezależna
Logo Ok Local

Odpowiedź od Ok Local

Hi Tim I'm sorry that the migration to our new & improved dashboard did not go as expected in your case. We'll be investigating why your calls were not returned in a timely manner and in the meantime I've gone ahead and refunded all of your subscription payments.

Oceniono na 1 z 5

Tried signing up

Tried signing up - took my money, can’t reach a single person on phone - tied 5 times each Tim asks you to leave a message - tried chat said a team member will be with you in 4 minutes - 15 minutes later not a single peep - my email says it doesn’t exist

STAY FAR FAR AWAY
been on hat do an HOUR with no response

23 kwietnia 2025
Opinia niezależna
Logo Ok Local

Odpowiedź od Ok Local

Hi Dustin I'm sorry to hear about this experience. I've refunded your order as well as reached out via email. We strive to have faster response times on our live chat but occasionally do not meet our goals and it looks like we came up short in your case.

Oceniono na 1 z 5

There advertising on YouTube says sign…

There advertising on YouTube says sign up and you not going to handle amount of the jod you going to get,but in reality there is noting in two months.Don't waste your time and money

21 marca 2025
Opinia niezależna
Logo Ok Local

Odpowiedź od Ok Local

I'm sorry to hear that your experience with us did not go as expected David.

Oceniono na 1 z 5

I never received already a Customer…

I never received already a Customer Service with quality and looking for common goals etc.
finally, the charges come and come to my account but never had published promised.
the Emails and Communication is so poor.

1 lutego 2025
Opinia niezależna
Logo Ok Local

Odpowiedź od Ok Local

Hi John,

Thank you for sharing your feedback. We apologize for any frustration you’ve experienced. Providing quality service and clear communication is very important to us, and we regret that we didn’t meet your expectations.

One of the key steps in optimizing your ranking is connecting your Google Business Profile to our platform. Since this step wasn’t completed, we were unable to fully enhance your online visibility, which may have impacted your results.

We truly appreciate your time with us and are always here if you’d like to discuss ways to improve your experience. Please don’t hesitate to reach out.

Oceniono na 1 z 5

No Good And Do Not Do Anything

They do not do anything then they go after your money on your card. These people contacted me many months ago and did nothing on listing's do not trust them or give them your card information

25 października 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej