The staff were amazingly helpful. Downside is not only do you charge for delivery unless you spend an astronomical amount you also charge for click and collect
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęCrossways Village, Silwood Road, SL5 0PZ Sunninghill, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sam at the Sunninghill branch was amazing from when we first walked in one Sunday morning back in September to browse, to collating a wish list for us, making sure we got the items we wanted ready f... Zobacz więcej
Reakcja na opinię
Laura has helped us to transform our home. She has a real eye for colours and style which has been super helpful to ensure we find the best decor items to fit what we already have. We especially... Zobacz więcej
Reakcja na opinię
As usual, the experience we have when we go to the Sunningdale OKA is 2nd to none We are always welcomed by Joe Sam and Andrea Nothing is too much trouble and they always go above and beyond to mak... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- również w kategorii:
- Dekoracje i architektura wnętrz
- Sklep z oświetleniem
Napisane przez firmę
In the Royal County of Berkshire, not far from the world-famous Ascot Racecourse and the prestigious Wentworth Golf Club, sits our Sunninghill store. Each season our talented visual team arranges our furniture into inspirational room sets, showcasing old favourites and new items from our collection.
Dane kontaktowe
Crossways Village, Silwood Road, SL5 0PZ, Sunninghill, Zjednoczone Królestwo
- +44 1344 622988
4,8
Doskonała
136 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really great everyone at Sunninghill…
Really great everyone at Sunninghill were very helpful and I really appreciate that! I had a difficult lamp shade issue but they all sorted it …. Thank you
6 grudnia 2024
Odpowiedź od OKA - Sunninghill
Dear Christine,
Thank you for your kind words! We’re so pleased to hear that the team at our Sunninghill store was able to assist you with your lamp shade issue. Providing helpful and thoughtful service is always our priority, and we’re delighted we could resolve everything for you.
We look forward to welcoming you back soon—thank you again for sharing your experience!
Kid regards,
OKA
Lady in Sunninghill Sarah I think was…
Lady in Sunninghill Sarah I think was full of great advice and eager to help showing lots of options . Encouraged me to try some combinations as could be returned if I did not like them . Returned two and bought another four on my second visit . Apologies if name wrong but lady with great red lipstick and Scottish accent I think.
28 listopada 2024
Odpowiedź od OKA - Sunninghill
Dear Mrs Mooney,
Thank you for sharing your experience with us. It’s wonderful to hear how helpful and enthusiastic our team member was in guiding you through the options. Encouraging customers to try different combinations and ensuring they feel confident in their choices is exactly what we strive for.
Your feedback means a lot to us, and we look forward to welcoming you back in the future. If there’s anything else we can assist you with, please don’t hesitate to let us know.
Kind regards,
OKA
Always good friendly service & products…
Always good friendly service & products are lovely!
24 listopada 2024
Odpowiedź od OKA - Sunninghill
Dear Glenis,
Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that you find our service friendly and our products lovely. It’s always our aim to provide the best for our customers, and your feedback reassures us that we’re on the right track.
If there’s anything we can do to make your experience even better, please don’t hesitate to let us know. We look forward to welcoming you back soon!
Kind regards,
OKA
The staff are lovely
The staff are lovely, the products are a lovely quality. Not all items in store are on the website which is the only downside.
2 grudnia 2024
Odpowiedź od OKA - Sunninghill
Dear Tricia,
Thank you for your kind words and for sharing your experience! We’re delighted to hear that you find our staff lovely and our products of high quality—it’s what we aim for every day. We appreciate your feedback about the availability of items on our website, and we’ll make sure to share this with the team. If there’s something specific you’re looking for, please don’t hesitate to reach out—we’d be happy to assist!
Best regards,
OKA
Shopping at Oka Ascot/sunninghill Daniel was very kind
Daniel was very kind , helpful and efficient with all our purchases today
Thank you .
28 listopada 2024
Opinia niezależna
Odpowiedź od OKA - Sunninghill
Dear Tracey,
Thank you for your wonderful feedback! We’re thrilled to hear about your positive shopping experience at our Ascot/Sunninghill store. It’s great to know that Daniel was kind, helpful, and efficient in assisting with your purchases. We’ll be sure to pass along your kind words to him—it will mean so much!
We look forward to welcoming you back again soon. If there’s anything more we can do for you, please don’t hesitate to let us know.
Best regards,
OKA
Excellent service with really quick…
Excellent service with really quick delivery. Chairs are perfect fit for our dining room.
28 listopada 2024
Opinia niezależna
Odpowiedź od OKA - Sunninghill
Dear Katharine,
Thank you for your lovely feedback! We’re so pleased to hear you received excellent service and that your delivery was quick. It’s wonderful to know the chairs are a perfect fit for your dining room—what a great choice!
If there’s anything more we can do for you, please don’t hesitate to reach out. We hope to assist you again in the future!
Kind regards,
OKA
Thank you Sunninghill…
Oka products are always fantastic and this time around simply amazing customer service from the Sunninghill store. Thank you so much, I am over the moon
23 listopada 2024
Odpowiedź od OKA - Sunninghill
Dear Sarah,
Thank you for your fantastic review! We’re delighted to hear you’re over the moon with both our products and the amasing customer service you received from our Sunninghill store. It’s wonderful to know our team made your experience so special.
Thank you for your support, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Best regards,
OKA
Fantastic customer service
I would like to thank Diana in the Guildford store and Jane in the Sunninghill store (near Ascot) for providing outstanding customer service in both shops. They did everything they could to find me the perfect products for my sitting room. They did not rush me and gave me as much time as I needed. I did not feel under any pressure to buy and I was able to return a couple of items without any issue. Guildford is a very large store and is something of a showcase for OKA with several floors. Sunninghill is smaller, but has a cosy feel and is divided into smaller rooms, which helped me to visualise how things would look. Sunninghill also has the advantage of free parking immediately outside the shop. I have never bought from OKA before, but the Black Friday discount made the prices favourable and the products are top quality. I will definitely buy again from this company. It is rare to find customer service of this level. Thank you.
26 listopada 2024
Opinia niezależna
Odpowiedź od OKA - Sunninghill
Dear Sara,
Thank you so much for your detailed and thoughtful review! We’re absolutely thrilled to hear about your wonderful experiences at both our Guildford and Sunninghill stores. Diana and Jane will be delighted to know their outstanding customer service helped you find the perfect products for your sitting room. It’s great to hear they took the time to assist you without any rush or pressure, creating a truly enjoyable shopping experience.
We’re also glad you appreciated the unique features of both stores, from Guildford’s grand showcase to Sunninghill’s cosy and inspiring layout with convenient parking. It’s fantastic to know our Black Friday discount made your first OKA purchase even more special, and we’re delighted you’re happy with the quality of our products.
Thank you for your kind words and support. We look forward to welcoming you back again soon—our team is always here to help with anything you need!
Best regards,
OKA
Sam was very helpful and knowledgeable.
22 listopada 2024
Odpowiedź od OKA - Sunninghill
Dear Samantha,
Thank you for your lovely feedback! We’re so pleased to hear that Sam was both helpful and knowledgeable during your visit. Providing excellent service and expert advice is something we always strive for, and it’s wonderful to know Sam delivered this for you.
We’ll be sure to pass along your kind words to Sam, and we look forward to assisting you again in the future!
Best regards,
OKA
Brilliant OKA team in Sunninghill!
The OKA team in Sunninghill was phenomenal. They helped explore all the options and different combinations I had in my head and make them a reality. They were very patient and creative and I got today my delivery and it all looks great. Thank you ladies for your help! The delivery team from 442, Darren and Sean, were brilliant too! They kept me informed on time of arrival, were super careful bringing all the furniture in and gave us the time to check that we were happy with our purchase.
22 listopada 2024
Opinia niezależna
Odpowiedź od OKA - Sunninghill
Dear Casey,
Thank you so much for your glowing review! We’re thrilled to hear about your wonderful experience with our phenomenal team in Sunninghill. It’s fantastic that they helped bring your ideas to life with patience and creativity—this is exactly the kind of service we strive to provide.
We’re also delighted to know that Darren and Sean from the delivery team went above and beyond, ensuring a smooth and careful delivery process. Your kind words mean the world to us, and we’ll be sure to pass your feedback along to everyone involved.
Thank you again for choosing OKA, and we hope to welcome you back soon!
Kind regards,
OKA
Always plenty of choice and the staff…Happy customer
Always plenty of choice and the staff are really helpful.
24 października 2024
Odpowiedź od OKA - Sunninghill
Dear Mr & Mrs Howland,
Thank you for your lovely feedback! We’re thrilled to hear you enjoy the variety we offer and that our team has been so helpful. We’re glad to have you as happy customers and look forward to seeing you again soon!
Best regards,
OKA
Always Unique and beautiful items
Really pleased with the mirror I purchased.
Staff always friendly and helpful.
12 października 2024
Odpowiedź od OKA - Sunninghill
Dear Susan,
Thank you for your lovely feedback! We’re so glad to hear you’re pleased with your mirror and that you enjoy our unique and beautiful items. It’s wonderful to know our team has been friendly and helpful during your visits. We look forward to seeing you again soon!
Best regards,
OKA
I went into oka at sunninghill needing…
I went into oka at sunninghill needing help choosing new cushions for my lounge and ideas for my orangery with lamps etc. Laura was very helpful and I’m so pleased with the results. The rooms have been transformed.
Many thanks Laura.
16 października 2024
Opinia niezależna
Odpowiedź od OKA - Sunninghill
Dear Jane,
Thank you so much for your wonderful review! We’re thrilled to hear that Laura was able to help you choose the perfect cushions and provide great ideas for your orangery. It’s fantastic that you’re pleased with the results and that your rooms have been transformed just as you envisioned.
We’ll be sure to pass on your thanks to Laura, and we look forward to welcoming you back to OKA again soon!
Kind regards,
OKA
Outstanding service - I will be back !
I made 2 visits in the last 2 weeks considering options of soft furnishings and tables . On both occasions I had outstanding service - from Jane on my first visit, and Daniel on my 2nd . They made great recommendations for my requirements from swatches / room photos . Nothing was too much trouble . Thank you for going the extra mile Daniel ! I am delighted with the quality of my purchases . Highly recommend!
29 września 2024
Opinia niezależna
Odpowiedź od OKA - Sunninghill
Dear Alison,
Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that both Jane and Daniel were able to assist you in finding exactly what you needed and provided exceptional service during your visits.
We always strive to go the extra mile for our customers, and your recommendation means the world to us. We look forward to welcoming you back in the future!
Kind regards,
OKA
A very warm welcome on my first visit…
A very warm welcome on my first visit to the Sunninghill store as my local store is Harrogate.
I was looking for some cushions Samantha was very knowledgeable and helpful with colour choices and advice on accessories. One very happy customer I will definitely be back again.
18 września 2024
Opinia niezależna
Odpowiedź od OKA - Sunninghill
Dear Geraldine,
Thank you so much for your kind words! We're delighted to hear that you had such a positive experience on your first visit to our Sunninghill store. It’s wonderful to know that Samantha was able to assist you with your cushion selections and advice on accessories. We look forward to welcoming you back again soon, whether at Sunninghill or your local Harrogate store.
We're here to ensure every visit is just as enjoyable!
Warm regards,
OKA
The staff in OkA Sunninghill
The staff in OkA Sunninghill were fantastic. They were polite and welcoming. Laura was fantastic at designing what at where things could go that my wife and i wanted. I would recommend them without hesitation. If there was a problem they tried to sort it out as quickly as possible. If I could give them a 10 star rating I would.
12 września 2024
Opinia niezależna
Odpowiedź od OKA - Sunninghill
Dear James,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a fantastic experience with our team. It’s great to know that Laura was able to assist you with your design needs, and that the staff made you feel welcome throughout your visit. We truly appreciate your kind words and recommendation. If there's anything else we can help with, don’t hesitate to reach out.
We look forward to welcoming you again soon!
Kind regards,
OKA
Lee arrived on time and was extremely…
Lee arrived on time and was extremely kind and efficient: he quickly assembled the elegant garden bench in our patio and left with a smile to his next delivery. Excellent products and excellent Team.
Thanks!
9 sierpnia 2024
Opinia niezależna
Odpowiedź od OKA - Sunninghill
Dear Luca,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Lee provided you with excellent service and that you're enjoying your new garden bench.
We take great pride in both the quality of our products and the dedication of our team, so it's wonderful to hear that our efforts made a positive impact on your experience.
If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help!
Thanks again for your kind words and support.
Best regards,
OKA
Just had a piece of furniture delivered…
Just had a piece of furniture delivered by Tony and Neil, they were simply the most charming gents and delivered and built my sideboard impeckably…so professional, friendly and polite - would highly recommend Oka and their delivery team, a big thank you from one very happy customer
17 czerwca 2024
Opinia niezależna
Odpowiedź od OKA - Sunninghill
Dear Hannah,
Thank you so much for your wonderful review! We're thrilled to hear that Tony and Neil provided such excellent service during your delivery. It's fantastic to know that you found them professional, friendly, and polite. We strive to ensure our customers have the best experience possible, and your kind words mean a lot to us.
Thank you for choosing Oka and for your high recommendation. We're delighted to have made you a very happy customer!
Kind regards,
OKA
Just came back from visiting…
Just came back from visiting Sunninghill store today to collect a set of 5 Sakura paintings. Thank you so much to the staff for their help and patience ,especially as it was quite close to the closing time for this store. Really happy with my purchase and I am looking forward to come back again soon!
Thank you so much to Jane and her colleague for their kindness, Eva
11 czerwca 2024
Opinia niezależna
Odpowiedź od OKA - Sunninghill
Dear customer,
Thank you so much for your kind words and for taking the time to share your experience with us! We are delighted to hear that you had a positive experience at our Sunninghill store and that you are happy with your Sakura paintings.
Jane and the entire team strive to provide the best service possible, and it's wonderful to know their efforts made your visit enjoyable, especially so close to closing time.
We look forward to welcoming you back to our store soon. If you need any further assistance or have any questions, please don't hesitate to reach out.
Best regards,
OKA
First Class Service at Oka Sunninghill
We have just ordered a new sofa from Oka Sunninghill and the service from all staff has been first class. Today we returned to place the order and Samantha went above and beyond as I pulled various displays apart (trying to be careful) to try different cushions and throws with the sofa. Would strongly recommend.
21 września 2022
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.