OKA - Newcastle Recenzje 

78
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Wynik TrustScore: 5 na 5

4,8

Northumberland Street 39, NE1 7DE Newcastle upon Tyne, England, GB

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

we bought from Oka in fenwick’s Newcastle ,which is always a very pleasant treat.we bought a couple of beautiful cushion covers just wish I had bought more and the most beautiful Nebsworth mirror.The... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thank goodness we have a local OKA retail outlet at Fenwick Ltd, Newcastle, rather than travelling down to Harrogate to visually see products. I was able to find the exact products I required with t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The ability to browse in Peace( there is a lot to look at!).The products are beautiful and well displayed.This is an expensive brand,but superior to what is offered on the High Street. And- where be... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I went into the store to purchase some prints I'd seen online. Chris helped me navigate pre-purchase as they were out of stock. The delivery charge is high so it made sense to look at some other items... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. również w kategorii:
  3. Dekoracje i architektura wnętrz
  4. Sklep z oświetleniem

Napisane przez firmę

We’re continuing to make our northern mark - this time in the heart of Newcastle, with a new concession at Fenwick, one of the UK’s most iconic department stores. Located on Fenwick’s renowned furniture floor, the new OKA space will showcase our carefully curated collection of furniture, homeware, textiles, and lighting - all designed to help customers create homes full of character, comfort, and individuality. Keep checking back for updates on our opening plans – or sign up to our emails to be the first to hear about the exciting celebrations we have in store.


Dane kontaktowe

  • Northumberland Street 39, NE1 7DE, Newcastle upon Tyne, England, Zjednoczone Królestwo

  • 01916 911532

4,8

Doskonała

Wynik TrustScore: 5 na 5

78 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(78)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3051

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Girls in Newcastle fenwicks absolutely…

Girls in Newcastle fenwicks absolutely delightful . Nothing too much trouble!

22 marca 2026
Logo OKA - Newcastle

Odpowiedź od OKA - Newcastle

Dear Mrs Ciliberti,

Thank you for your lovely feedback. We’re so pleased to hear about your experience in our Newcastle Fenwick store, and we’ll be sure to pass your kind words on to the team.

We hope to welcome you back again soon.

Kind regards,
OKA

Oceniono na 5 z 5

Excellent service with sofa purchase in…

Excellent service with sofa purchase in store and delivery too.

14 marca 2026
Logo OKA - Newcastle

Odpowiedź od OKA - Newcastle

Dear Adrienne,

Thank you for your kind review. We’re so pleased to hear everything went smoothly with your purchase and delivery.

We really appreciate you taking the time to share your experience and hope to welcome you back again soon.

Kind regards,
OKA

Oceniono na 5 z 5

Beautiful quality rug

Viewed the item in Newcastle and follow up Customer service friendly and helpful, delivery was efficient with a choice of when to receive the item. THe quality of the rug is lovely although a little pricy compared to some similar items

10 marca 2026
Logo OKA - Newcastle

Odpowiedź od OKA - Newcastle

Dear Caron

Thank you for your kind words. We're so pleased to hear that you received such friendly and helpful service from our Newcastle store and our customer service team. We are delighted that delivery went smoothly and you are happy with your Rug.

Your feedback means a lot to us.

Best wishes
OKA

Oceniono na 5 z 5

What’s not to like?!?!

What’s not to like? Great design and service. Don’t go anywhere else for home furnishings. Oh, the team are uber helpful too! You really can’t ask too much of them. Thanks Annie et al!

4 marca 2026
Opinia niezależna
Logo OKA - Newcastle

Odpowiedź od OKA - Newcastle

Dear Robert

We appreciate your fantastic feedback! We're delighted to hear that you enjoy our product designs, service, and the Newcastle team's helpfulness. It is always wonderful to know when our team create a positive and memorable experience.

Thank you for your continued support!

Warm regards
OKA

Oceniono na 5 z 5

Helpful and informative staff

Helpful and informative staff
Great sofas, goid price, prompt delivery. Really pleased with look and quality of the two sofas we bought.

17 lutego 2026
Logo OKA - Newcastle

Odpowiedź od OKA - Newcastle

Dear Philip

We’re so pleased to hear that your visit to our Newcastle concession was such a positive and enjoyable experience. It’s lovely to know you’re so happy with your Sofas.

We really appreciate your kind feedback and hope to welcome you back again soon.

Kind regards,
OKA

Oceniono na 5 z 5

Fantastic Service

Victoria in Fenwicks OKA Newcastle provided the most excellent customer experience. We were looking for a cushion to support my Mum's spine, and Victoria provided a full range for us to try, including varying cushion pad sizes. She provided an excellent and patient service throughout. We also bought a set of placemats/coasters, and again Victoria offered a number of options. A beautiful concession with first rate service. Highly Recommended.

14 lutego 2026
Opinia niezależna
Logo OKA - Newcastle

Odpowiedź od OKA - Newcastle

Dear Susan,

Thank you very much for taking the time to leave such a thoughtful review.

We are truly delighted to hear about your experience and that Victoria was able to provide such attentive and patient assistance. It is especially rewarding to know that she helped you find the right solution for your Mum, as well as supporting you with your additional purchases.

Your kind comments are greatly appreciated and will be happily shared. Thank you again for your recommendation.

Kind regards,
OKA

Oceniono na 5 z 5

"Five stars for the exceptional service…

"Five stars for the exceptional service from Victoria at Oka in the Fenwicks store in Newcastle.
Shopping for interior pieces can be stressful, but Victoria made it effortless helping me choose a lovely sofa and cushions for my living room.
It's rare to find such genuine, personalized care these days,Oka is lucky to have such a lovely lady so if you're looking for someone who truly understands design, ask for Victoria.

5 grudnia 2025
Opinia niezależna
Logo OKA - Newcastle

Odpowiedź od OKA - Newcastle

Dear Philippa

We’re delighted to hear you received such fantastic service from Victoria at our Newcastle concession. We are committed to providing exceptional customer service, and it's wonderful to know that Victoria's expertise and dedication made your experience so enjoyable.

We truly appreciate your feedback and will ensure that this is shared with Victoria, and the wider team. We thank you for your support and wonderful comments and hope that you will visit us again soon!

Warm regards
OKA

Oceniono na 5 z 5

Annie and Izzy made our shopping…

Annie and Izzy made our shopping experience a delight.
With a knowledgeable and supportive approach they were exemplary

30 stycznia 2026
Opinia niezależna
Logo OKA - Newcastle

Odpowiedź od OKA - Newcastle

Dear Robert

Thank you for your wonderful review. We’re delighted to hear that your visit to our Newcastle concession was such a positive one. It’s wonderful to know that Annie and Izzy provided the care and attention needed to make your visit so enjoyable.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Oceniono na 5 z 5

Staff are a credit to Oka

Such friendly, helpful staff at Oka Fenwick Newcastle. Christopher and team made my visit a dream! Christopher went out of his way to help with my purchases.
The way they curate the space is fabulous, nothing is too much trouble even when busy.

28 stycznia 2026
Opinia niezależna
Logo OKA - Newcastle

Odpowiedź od OKA - Newcastle

Dear Julie

Thank you for your wonderful review. We’re delighted to hear that your visit to our Newcastle concession was such a positive one It’s wonderful to know that Christopher, and the team, provided the care and attention needed to make your visit so enjoyable.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Oceniono na 5 z 5

Made buying a sofa painless

Staff overall, but particularly Chris the manager, were extremely helpful over several days, looking up options for me from the info I gave them.
Going that extra mile to ascertain what it was I was after and pointing out other possible options where they thought them appropriate. Couldn’t fault the service.

17 stycznia 2026
Logo OKA - Newcastle

Odpowiedź od OKA - Newcastle

Dear Mrs Humphreys,

Thank you for taking the time to share your feedback. We’re delighted to hear about your experience in our Newcastle store, and we’ll be sure to pass your kind comments on to Chris and the wider team. It’s lovely to know you felt so well supported throughout, and we hope to welcome you back again soon.

Kind regards,
OKA

Oceniono na 5 z 5

Oka experience

Products are good but all credit to the staff, friendly, helpful and make the purchase enjoyable

14 grudnia 2025
Logo OKA - Newcastle

Odpowiedź od OKA - Newcastle

Dear Nicholas

We're delighted to hear about the excellent service you received. It's wonderful to know that our team was helpful and friendly in assisting you in making the perfect choice. We appreciate your kind words and are glad you enjoyed your shopping experience.

We appreciate your support and hope to welcome you back again soon.

Kind regards
OKA

Oceniono na 5 z 5

Excellent customer service from Victoriafrom…

Excellent customer service from Victoria, the interior designer based in Oka, Fenwicks, Newcastle Upon Tyne.
Victoria has been a huge help, sourcing lampshades and bases for us. Ideas we would never have thought of without Victorias help.
The Oka concession in Fenwicks is magnificent, full of fabulous exciting items, a breath of fresh air from the usual bland items in John Lewis.....

23 listopada 2025
Opinia niezależna
Logo OKA - Newcastle

Odpowiedź od OKA - Newcastle

Dear Julie,

Thank you for your wonderful review. We’re so pleased to hear that your visit to our Newcastle concession was such a positive and enjoyable experience.

We truly appreciate your feedback and look forward to welcoming you back again soon.

Kind regards,
OKA

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