Ross was an amazing help to us today - the best service we've received in an OKA store to date. He was friendly and very knowledgeable - providing considered, honest and good advice - allowing you to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Niall Doherty was incredibly helpful at the Chelsea store. He really went above and beyond to help me choose the furniture, try out possibilities in the shop (and in the window!) and then follow up on... Zobacz więcej
Reakcja na opinię
Well presented excellent furniture in the Chelsea store with helpful staff, however, badly let down by the appalling delivery service of our garden furniture. After a few changed delivery dates we had... Zobacz więcej
Reakcja na opinię
Lovely staff in the Chelsea branch. We were in a hurry with a train to catch towards the end of the day and they helped with the sale in double quick time. Armchair arrived and after the delivery I... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Our beautiful glass-fronted flagship store is located in the heart of London’s design scene, a stone’s throw away from the stylish King’s Road, where you will find countless high-end fashion and interiors shops. Our entire collection of furniture and accessories can be explored across the three floors, with pieces styled in seasonal room sets. Explore our light-filled upper floors or our moodily lit lower floor, styled by our visual team to give you abundant inspiration.
Dane kontaktowe
155-167 Fulham Road, SW3 6SN, London, Zjednoczone Królestwo
- +44 20 7581 2574
4,5
Doskonała
334 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Appalling service
Appalling service - waited in all day for a garden sofa - delivery time slot 12-2pm - at 8:15pm they called to say couldn't deliver as driver over his time!
No communication all day -despite double checking and them emailing to say worry not it's on it's way. Terrible service and total lack of interest in customer service. Never again!
6 maja 2025
Opinia niezależna
Odpowiedź od OKA - Chelsea
Dear Geraldine,
We’re very sorry to hear about your recent delivery experience and the lack of communication throughout the day — this is far from the level of service we aim to provide. We completely understand how frustrating it must have been to wait in all day, only to be informed late in the evening that your delivery couldn't be completed.
We can see that your delivery has now been rebooked, and we want to assure you that we are actively addressing this with our delivery partner to improve our processes and prevent this from happening again.
Thank you for your feedback — it’s essential in helping us do better.
Kind regards,
OKA
Wonderful products
Wonderful products, as ever, but a delightful and enormously helpful assistant!
5 maja 2025
Odpowiedź od OKA - Chelsea
Dear Dr Govier
We're delighted to hear about your positive experience at our Chelsea showroom!
It's wonderful to know our team member provided you with excellent service and we will be sure to share your kind words with them.
Kind regards
OKA
A very helpful young man regarding my…
A very helpful young man regarding my carpet purchase. Then purchased some cushions and coffee mugs - every person I dealt with was pleasant and helpful - this was over a 3 day period. No problem with returning one cushion due to the colour which worked but was not as nice as the colour I eventually went with.
25 kwietnia 2025
Odpowiedź od OKA - Chelsea
Dear Kathryn
We appreciate you taking the time to share your positive experience.
It's wonderful to hear that you had such a pleasant and helpful experience with our team over the course of your purchases. We strive to provide excellent customer service and it's rewarding to know that we met your expectations.
Thank you for your support and we hope to see you again soon.
Kind regards
OKA
Great personal service
I could speak to someone in the shop on more than one occasion . The item was ready for collection . Service aspect was first class !
25 kwietnia 2025
Odpowiedź od OKA - Chelsea
Dear Bridget
Thank you for sharing your review.
We are delighted to hear that you had a positive experience with our Chelsea store. We appreciate your kind words about our team and their dedication to providing excellent customer service.
We hope to welcome you back again soon!
Best wishes
OKA
I was helped by one of your charming…
I was helped by one of your charming sales assistants and found exactly what I needed.,
30 kwietnia 2025
Odpowiedź od OKA - Chelsea
Dear Lesley
We're so glad to hear that you had a positive experience in our Chelsea store and found exactly what you were looking for! We're proud of our team and their commitment to providing excellent customer service.
We hope you enjoy your purchase!
Kind regards
OKA
Always a great experience
Always a great experience, fabulous merchandise and wonderful helpful staff
17 kwietnia 2025
Odpowiedź od OKA - Chelsea
Dear Ginty
Thank you for your wonderful review! We're thrilled to hear that you had another great experience with us.
We're delighted that you enjoyed our merchandise and found our team to be helpful. Providing exceptional service and quality products is our top priority, and we're so happy to know we met your expectations.
We look forward to welcoming you back again soon!
Kind regards
OKA
Very helpful & polite staff
Staff were particularly helpful in the Chelsea shop. Found an extra set of mugs and new cushion covers
17 kwietnia 2025
Odpowiedź od OKA - Chelsea
Dear Gill
We're delighted to hear that you enjoyed your visit to our Chelsea showroom. Our team are dedicated to providing excellent customer service, and we're thrilled that they were able to help you find what you were looking for.
We hope you enjoy your new mugs and cushion covers!
Kind regards
OKA
Helpful staff
Bought a very large, very heavy vase. The staff were very helpful and took time in packaging it safely for me.
20 kwietnia 2025
Odpowiedź od OKA - Chelsea
Dear Juliet
We appreciate your kind words about our team.
We're glad they were able to help you with your purchase and ensure your vase was packaged safely.
We hope that you love your purchases.
Best regards
OKA
Odpowiedź od OKA - Chelsea
Dear Aisha
Thank you for your kind words!
We're delighted that you found our team in our Chelsea store helpful and responsive. We strive to provide excellent customer service and appreciate your feedback.
Best regards
OKA
Always a source of inspiration and…
Always a source of inspiration and quality products
5 kwietnia 2025
Odpowiedź od OKA - Chelsea
Dear Emanuele
We are so happy to hear that you find our products inspiring and of high quality. It is our goal to provide customers with the best possible experience.
Thank you for your kind words and continued support.
Best regards
OKA
Friendly helpful assistant.
24 marca 2025
Odpowiedź od OKA - Chelsea
Dear Carole
We're thrilled to hear you had a positive experience in our Chelsea store! It's wonderful to know the team was able to provide helpful assistance.
We appreciate your kind words and hope to see you again soon.
Best regards
OKA
Redbrick, Batley
Good experience. Helpful staff. Well prepared displays.
Later, however, on opening the pair of puma book ends, I found a design fault - books rest against the rather delicate ears of the cats - a built in accident problem. I shall return them to the shop.
The onyx bowl is fine.
22 marca 2025
Odpowiedź od OKA - Chelsea
Dear Robin
We appreciate your kind words about our new Redbrick store and displays.
We're sorry to hear about the issue with your bookends. We strive to provide high-quality products, and it's disappointing to hear about this design flaw. We'll certainly take your feedback into consideration.
We're glad you're happy with the onyx bowl.
Best regards
OKA
Lovely helpful staff!
17 marca 2025
Odpowiedź od OKA - Chelsea
Dear Mrs Hoban
Thank you for taking the time to share your feedback.
We will ensure that your comments are passed to our Chelsea Team, who will be delighted to hear of your positive experience and hope that you will return soon.
Kind regards
OKA
That it is both the product and the people that make OKA an enduring brand.
The PEOPLE who work at OKA could not be more helpful and knowledgeable. We take for granted that the product will be excellent, but should never take for granted who makes it happen on the shop floor for customers. My gratitude to all who have helped me over the years. Please, if possible, pass this on to them. Thank you.
8 marca 2025
Odpowiedź od OKA - Chelsea
Dear Collette
We are so happy to hear that you have had such positive experiences with our team.
We will certainly share your kind words with our Chelsea Showroom as we strive to provide exceptional customer service and it is truly rewarding to know that their efforts have made a difference to you.
Thank you for continued support and we look forward to welcoming you back soon!
Best wishes
OKA
Helpful knowledgeable pleasant staff
13 marca 2025
Odpowiedź od OKA - Chelsea
Dear Mo
Thank you for sharing your feedback.
We will be sure to pass your comments on to our team in our Chelsea Showroom, who will be thrilled you had such a positive experience when you visited their store.
We hope that you love your Table Lamp and Shade and we appreciate your support!
Kind regards
OKA
shopping at Oka
"I regularly shop at Oka, and during my last visit, I was delighted by the wide variety of beautiful furniture and home furnishings. The staff were highly knowledgeable and incredibly helpful. I look forward to returning soon."
1 marca 2025
Odpowiedź od OKA - Chelsea
Dear Barbara
Thank you for your feedback. The team in our Chelsea Showroom will be thrilled you had such a positive experience, and we thank you for your continued support.
We really do look forward to welcoming you back!
Kind regards
OKA
Odpowiedź od OKA - Chelsea
Dear Susan,
Thank you for your lovely review! We're delighted to hear that you enjoyed our showroom and found our team helpful. We appreciate your support and look forward to welcoming you back soon.
Best regards,
OKA
good service
23 lutego 2025
Odpowiedź od OKA - Chelsea
Dear Tommaso,
Thank you for your review! We're pleased to hear that you had a good experience with our service. We appreciate your support and look forward to assisting you again in the future.
Best regards,
OKA
Very helpful staff who did a super job
Very helpful staff who did a super job. Excellent service.
9 lutego 2025
Odpowiedź od OKA - Chelsea
Dear Jill,
Thank you for your kind words! We're so pleased to hear that our team provided excellent service and that you found them helpful. We truly appreciate your support and look forward to welcoming you again soon!
Kind regards,
OKA
Excellent service
16 lutego 2025
Odpowiedź od OKA - Chelsea
Dear Rachel,
Thank you for sharing your feedback! We’re delighted to hear you enjoyed excellent service. We truly appreciate your support and look forward to welcoming you back soon.
Kind regards,
OKA
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.