Whilst Oka have a very strange and, frankly, inconvenient ordering system that needs a complete rethink, we try and have purchases sent to our nearest shop, which is Broadway, for personal collection.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Delivery company let me book date straight after I ordered my furniture, very efficient service. My beautiful green side table arrived on time and looks amazing. Great quality as always from Oka. I a... Zobacz więcej
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We bought a dining table and 4 chairs from Oka Broadway and wanted to leave a great review for Sarah who helped us there. Following some mistaken price labelling on the chairs, Sarah undertook to reso... Zobacz więcej
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We always feel very welcomed especially by Paul, who has served us on a number of occasions recently. We are local to the store, and when we go in to browse Paul is both discreet yet attentive and not... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
Dane kontaktowe
46 High Street, WR12 7DT, Broadway, Zjednoczone Królestwo
- +44 1386 859631
4,9
Doskonała
266 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really delightful staff and excellent…
Really delightful staff and excellent customer service…
24 czerwca 2025
Odpowiedź od OKA - Broadway
Dear Anne
We're so glad our team and service delighted you; it's always our goal to provide excellent support.
We appreciate your feedback.
Kind regards
OKA
Quality choices
24 czerwca 2025
Odpowiedź od OKA - Broadway
Dear Philip
Thank you for sharing your feedback.
We're pleased that you enjoyed your recent visit to our Broadway store and the choices available, and we hope we will see you again!
Kind regards
OKA
I was given great advice by a lady ( I think ) was named Kate . She was absolutely amazing
Great experience. I was helped by a lady called Kate ( I think ) . She was absolutely amazing and gave me some great advice on cushions . I would have never picked the ones she selected for me , but they are so perfect for my new sofas , I absolutely love them , thank you x
22 czerwca 2025
Odpowiedź od OKA - Broadway
Dear Jackie
We're delighted you enjoyed your experience at our Broadway store. It's wonderful to hear that our team member provided such helpful advice and that you love the cushion selections.
Thank you for sharing your positive feedback; we truly appreciate it.
Warm regards
OKA
Customer Service
One of the sales assistants was really surly and border line rude to my daughter( age 25) as she was collecting an online order. I didn't get her name but she had a nose piercing and was in black.
For my order the manager and assistant - young woman in white top were fabulous.
A bit of customer service training needed and not to discriminate when serving younger customers maybe :)
21 czerwca 2025
Odpowiedź od OKA - Broadway
Dear Sue,
Thank you very much for sharing your experience with us. We’re so pleased to hear that the manager and the assistant in the white top provided fabulous service for your order.
However, we’re very sorry to hear about the interaction your daughter experienced when collecting her online order. We’ll investigate this further and ensure it’s addressed.
Best regards,
OKA
Broadway store
Great advice and most helpful with packing of items purchased . Will definitely return
20 czerwca 2025
Odpowiedź od OKA - Broadway
Dear Gary
Thank you for your lovely feedback. We are pleased that our team made such a good impression and we look forward to welcoming you back.
Kind regards
OKA
Beautiful items for the home & garden
Beautiful items for the home & garden, great merchandising and good service all located in Broadway…what’s not to like 😀
15 czerwca 2025
Odpowiedź od OKA - Broadway
Dear David,
Thank you for your kind words. We're delighted to hear you enjoyed the service and had a great experience in our store. We hope to welcome you back again soon.
Warm regards,
OKA
Love the store in Broadway
Love the store in Broadway, staff always really nice and helpful.
24 maja 2025
Odpowiedź od OKA - Broadway
Dear Stephanie,
Thank you for your kind words. We're so pleased to hear you love our Broadway store and that the team there has made such a positive impression. We’ll be sure to pass on your lovely feedback.
Warm regards,
OKA
Odpowiedź od OKA - Broadway
Dear Glenys,
Thank you for your kind words. We're so pleased to hear you’re happy with your purchase and the service you received. We hope to welcome you back again soon.
Warm regards,
OKA
Well laid out and helpful staff.
Well laid out and helpful staff.
A fantastic range of items
23 maja 2025
Odpowiedź od OKA - Broadway
Dear Keith,
Thank you for your kind feedback. We're so pleased to hear you enjoyed the store layout and found our team helpful. It’s great to know you appreciated the range of items too — we hope to welcome you back again soon.
Warm regards,
OKA
Item delayed ,still not delivered.item…
Item delayed ,still not delivered.item payed in full 16/3/25.
18 maja 2025
Odpowiedź od OKA - Broadway
Dear Mrs Butt
Thank you for your feedback and we are truly sorry to hear about your experience.
We have identified your account, and one of our Customer Service agents will be reaching out to you shortly to assist with your order.
We appreciate your feedback.
Kind regards,
OKA
Odpowiedź od OKA - Broadway
Dear James,
Thank you for your kind feedback. We're delighted to hear you're happy with the product, price, and service. We really appreciate your support and hope to see you again soon.
Warm regards,
OKA
Odpowiedź od OKA - Broadway
Dear Joanna
We appreciate your kind words and are glad to hear you found our Broadway team helpful and attentive.
Best regards
OKA
Odpowiedź od OKA - Broadway
Dear Michael
Thank you for taking the time to share your feedback.
It's wonderful to hear that you had such a positive shopping experience and that our team were able to assist you with their knowledge and helpfulness.
We look forward to welcoming you back soon!
Kind regards
OKA
People you can speak with.
Very good service at the till.
If a item is not in stock it needs to be delivered to the store you can get to or delivered to your home for a reasonable charge you also need to speak to people on the PHONE especially if you won't to do a phone order.
More people than you think do not won't to order on line and will look elsewhere if that's the only option.
So you have got all these thing right.
We will always look to you first.
Mrs SA Allen.
27 kwietnia 2025
Odpowiedź od OKA - Broadway
Dear Mrs Allen
We really appreciate your feedback and are happy to hear about the good service you received in our Broadway store.
We understand the importance of offering options like store delivery or reasonable home delivery, when items are out of stock. We also acknowledge the need for phone order accessibility for those who prefer it.
Thank you for choosing us; we value your support.
Best wishes
OKA
Excellent customer service at Oka…
Excellent customer service at Oka Broadway store yesterday. Helpful, friendly and patient.
Very good at helping me to make the right choice. A pleasure to shop there.
Clare was really helpful, guiding me around the store and made good recommendations with colour etc. Paul has always been very good.
Apologies for not knowing any other names! All were a great help yesterday. Thank you.
3 maja 2025
Odpowiedź od OKA - Broadway
Dear Mrs Staley
We're delighted to hear about the excellent service you received at our Broadway store. It's wonderful to know that our team was helpful, friendly, and patient, assisting you in making the perfect choice. We appreciate your kind words and are glad you enjoyed your shopping experience.
We'll be sure to pass along your compliments to Claire and Paul, and thank the rest of the team for their great help.
Best wishes
OKA
Very helpful Staff
Lovely lamp , Very helpful staff at the Broadway store, purchased lamp over the telephone and order was quickly dispatched.
25 kwietnia 2025
Odpowiedź od OKA - Broadway
Dear Caroline
We're delighted to hear you had a positive experience with our Broadway store and that you were happy with your purchase.
We appreciate your kind words about our team and the speed of your order. We're always striving to provide excellent customer service and we are thrilled to know we met your expectations.
Best regards
OKA
Staff are extremely helpful
Staff are extremely helpful, they know the products well and provide great design guidance and advice.
During our recent visits to the store and telephone orders the staff were very efficient in resolving our difficult situation and helped to make the right purchase and delivery arrangement.
29 kwietnia 2025
Odpowiedź od OKA - Broadway
Dear Mrs Doyle
Thank you for your kind words about our Broadway team. We are thrilled to hear that you found them so helpful and knowledgeable. We strive to provide excellent customer service and are delighted that our team was able to assist you with your recent purchases and delivery arrangements.
We really appreciate your positive feedback and will be sure to share it with our team.
Best regards
OKA
Great purchase at OKA Broaxway …
Great stock excellent purchase fabulous setting in the Cotswolds very helpful staff
28 kwietnia 2025
Odpowiedź od OKA - Broadway
Dear Ann
Thank you for your sharing your feedback.
We're thrilled to hear you enjoyed our products and the beautiful Cotswolds setting of our Broadway store. It's fantastic to know our team was helpful.
We hope you love your purchase!
Kind regards
OKA
Odpowiedź od OKA - Broadway
Dear Mrs James
Thank you for your kind words! We're so glad you enjoyed your purchase and found our team lovely. We appreciate your support and look forward to seeing you again soon.
Best regards
OKA
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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