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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I've been a customer for quite a while and I've always been happy with the contents of the box but the November one has left me feeling deflated why are there only 10 snacks instead of 15 but no redu... Zobacz więcej

Oceniono na 5 z 5

The subscription box is fantastic, the items are all great and I love that the box includes snacks I ordinarily might not have thought to buy, with a good balance between sweet and savoury. I shared s... Zobacz więcej

Oceniono na 5 z 5

I ordered a couple of mixed snack boxes and they have arrived promptly. However, they were both exactly the same (in fairness this possibility is clearly stated on the website) and each was missing an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Originally, the package was delayed and wouldn't be arriving until two days later. I was a little disappointed, but I understood it wasn't their fault. However, the package was delivered the next day,... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Azjatycki sklep spożywczy
  2. Sklep ze słodyczami
  3. Japoński sklep ze słodyczami
  4. Sklep spożywczy z artykułami koreańskimi

Napisane przez firmę

Oisoy is a shop for people who love cooking and eating Asian food and snacks! We are your online supermarket that stocks all the must-have cupboard staples and the latest trending Asian ingredients – delivered straight to your door! We like to keep cooking Asian food as simple as possible by doing all the leg work of sourcing and stocking all the ingredients you’ll need to create your best Asian dishes every time! We also pride ourselves on sourcing our products at the lowest possible prices, ensuring you get the best value.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

83 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Reduction

I've been a customer for quite a while and I've always been happy with the contents of the box but the November one has left me feeling deflated why are there only 10 snacks instead of 15 but no reduction in price.

24 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Dishonest business owner

Dishonest business owner - avoid!

15 sierpnia 2025
Opinia niezależna
Logo Oisoy

Odpowiedź od Oisoy

We take all feedback seriously, but in this case we must clarify that the reviewer has never been a customer of Oisoy. We have no record of any order under this name, and despite asking for details to help us investigate, none have been provided.

Unfortunately, it appears this account has left similar unverified reviews for other businesses. We want to reassure our community that we are fully committed to being transparent and honest — our genuine reviews from verified customers reflect the quality of our products and the service we provide.

If you are considering trying Oisoy, we encourage you to look at the experiences of real subscribers, many of whom share their unboxings and feedback on social media. We’re always happy to answer any questions directly at hello@oisoy.com

Oceniono na 5 z 5

Exceptional Service & Delicious Snacks

I don’t usually write reviews, but this 3-month snack box subscription was such a positive experience that I had to share. The website noted that customs charges were the customer’s responsibility, so I wasn’t surprised—though they were higher than expected, which led me not to renew after the trial.
The first box arrived quickly with a great mix of sweet and savoury snacks, plus a lovely leaflet describing each item. I canceled through my account but emailed to confirm, and the co-founder responded promptly and kindly.

There was a delay with the second box, during which they discovered a system error behind the customs charges. What really stood out was that I didn’t need to push for updates or request any action—the owner took a proactive approach, kept me informed, handled everything smoothly and rectified the error. The whole experience made the treat even sweeter. The customer service was exceptional—fast, reliable, and genuinely caring.

If I lived in the UK, I’d happily continue the subscription. I’ll definitely recommend it to my friends there—a truly wonderful experience!

24 maja 2025
Opinia niezależna
Logo Oisoy

Odpowiedź od Oisoy

Thank you so much for taking the time to leave such a thoughtful and detailed review Joyce — we’re genuinely touched!

We’re delighted to hear that you enjoyed the variety of snacks and that our support stood out during your subscription. We always aim to treat our customers with care and transparency, so it means a lot to know that came through in your experience.

We also really appreciate your understanding as we worked through the customs issue. It’s customers like you who help us grow and improve.

If your circumstances ever change, we’d love to welcome you back — but in the meantime, thank you for sharing Oisoy with your friends in the UK.

Oceniono na 5 z 5

Outstanding Chinese food

O utstanding Chinese food. Lovely atmosphere and exceptional service. Mr Li and his team go above and beyond to ensure their patrons have an unforgettable experience. If you are anywhere near Sheffield, this is a restaurant you should not miss. Easy parking adjacent in the New Era Development.

14 kwietnia 2025
Opinia niezależna
Logo Oisoy

Odpowiedź od Oisoy

This is a lovely review, although unfortunately not for us :(

If you love Asian food, make sure you try one of our subscription boxes packed full of snacks from across East Asia ;-)

Oceniono na 5 z 5

Enjoyed my Oisoy box

Enjoyed my Oisoy box. The box looked good and was a great range of delicious treats!

18 marca 2025
Opinia niezależna
Logo Oisoy

Odpowiedź od Oisoy

Thank you for taking the time to leave us such a lovely review! We're so pleased to hear you enjoyed your snack box.

Oceniono na 5 z 5

Love my snack box!

Love my snack box! Has such a great choice of new things to try and like that it comes with a leaflet of information. Can’t wait for my next box to arrive!

15 marca 2025
Opinia niezależna
Logo Oisoy

Odpowiedź od Oisoy

Thank you for your review Vanessa. We're delighted to hear you were pleased with your snack box.

Oceniono na 5 z 5

Amazing products

The subscription box is fantastic, the items are all great and I love that the box includes snacks I ordinarily might not have thought to buy, with a good balance between sweet and savoury. I shared some with colleagues at work and they went down a treat! The magazine was a really nice touch too, lots of super informative content. It’s great that the boxes are themed so there’s lots of variety. Everything came packaged very neatly, you can tel that a lot of thought has gone into the presentation and overall customer experience.

12 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Honest review

Everything I ordered was more than what I had expected, it was my first time ordering from here and I went all out and I tell you it was worth it all. 1 item was unavailable but I’m perfectly okay with that. I would definitely order again for sure

11 lipca 2024
Logo Oisoy

Odpowiedź od Oisoy

Thank you for such a lovely review Toni. We're so pleased you were happy with your order!

Oceniono na 5 z 5

Good prices and excellent delivery.

Everything was well packed and delivered as ordered. Even some additional gift items. Very good prices. Happy to recommend.

28 kwietnia 2024
Logo Oisoy

Odpowiedź od Oisoy

Thanks for a lovely review Julia. Glad you enjoyed your order and the freebies!

Oceniono na 5 z 5

Easy to navigate website

Easy to navigate website, quick dispatch and prompt delivery.

Inclusion of a couple of samples/treats is an added bonus

6 kwietnia 2024
Logo Oisoy

Odpowiedź od Oisoy

Thank you for your lovely review!

Oceniono na 5 z 5

Great selection

Great selection a good price, delivered on the same day they said it would be. Definitely recommend

4 marca 2024
Logo Oisoy

Odpowiedź od Oisoy

Thank you for your lovely review!

Oceniono na 5 z 5

Loved it

Really happy with the selection we chose. A great birthday present.

20 lutego 2024
Logo Oisoy

Odpowiedź od Oisoy

Thank you for your lovely review!

Oceniono na 5 z 5

Great Experience!

Originally, the package was delayed and wouldn't be arriving until two days later. I was a little disappointed, but I understood it wasn't their fault. However, the package was delivered the next day, even more surprising on a Sunday! When I did get the package it was wonderfully wrapped and was exactly what I ordered. Great experience, I will definitely be ordering from Oisoy again!

21 lutego 2024
Logo Oisoy

Odpowiedź od Oisoy

Thank you for your lovely review!

Oceniono na 5 z 5

Great snacks and even better customer service

I ordered a couple of mixed snack boxes and they have arrived promptly. However, they were both exactly the same (in fairness this possibility is clearly stated on the website) and each was missing an item. I have contacted the company about the latter and they have rectified the issue swiftly and even threw in a few extras as an apology, which I am really grateful for. I could have dropped them a star for the issues but they have fixed them and went above what was expected so this is a 5 star experience for me.

7 lutego 2024
Logo Oisoy

Odpowiedź od Oisoy

Thank you for your lovely review! Sorry there was an issue with your order, but I'm glad we could resolve it to your satisfaction.

Oceniono na 5 z 5

Fantastic experience

Fantastic experience.
The staff were amazing! Everything was packed great no issues, always include a freebie. I can’t get enough of the products they sell. Thank you Oisoy!

26 stycznia 2024
Logo Oisoy

Odpowiedź od Oisoy

Thank you for your lovely review Emily! We appreciate your custom and support.

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