Really lovely product, I purchased a coat rack with shelf. Fits perfectly, very well made and strong. The Danish oil finish is very attractive. Delivered well ahead of the suggested date. Excellent c... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The ordering process was easy, there was plenty of choice, communication was excellent and the package arrived within the timeframe provided. Everything was beautifully packaged, and the product i... Zobacz więcej
I purchased a solid oak coat rack with shelf (4 coat hooks). From the start the company sent me emails explaining the process of hand-making the item to order and the time scales involved. All were... Zobacz więcej
Well made, good quality and colour exactly as expected.. Good communication and follow up to check we were happy with the product. Would recommend.
Informacje dotyczące firmy
- Sklep meblowy
- również w kategorii:
- Producent mebli
Dane kontaktowe
Zjednoczone Królestwo
- offthegrain.co.uk
4,3
Doskonała
553 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 13% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Oak coat rail
Really easy to order exactly the right item. Excellent service and not hugely expensive for handmade craftsmanship. Progress updates throughout and felt valued as a customer.
Thank you
20 lutego 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Lovely coat rack
Lovely coat rack, very well-made, and has been much admired. I appreciate that it's a small business and everything is made to order, but it might help if Off the Grain indicated that there might be delays in production and delivery. I had to chase them, but their response was quick and the item then arrived. I also received personal follow-up to make sure everything was OK. Overall, happy with the experience; would use the company again.
16 lutego 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for the lovely feedback — we’re really pleased you’re happy with the coat rack. As a small Yorkshire-based company making everything to order, we’re always striving to improve, and comments like yours really help us, especially around communication and lead times. We appreciate your support and hope you enjoy your piece for many years to come.
Kind Regards,
Off The Grain
Very happy with our lovely oak coat…
Very happy with our lovely oak coat rack with shelf. The company kept us updated about when it was being made and despatched, the quality is excellent and it looks very good in our newly painted hallway! We are not the world's greatest DIYers but managed to put it up without too much difficulty. Would definitely recommend.
14 lutego 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Beautiful wood coat rack
Ordered a coat rack which arrived in good time for a hand made piece. It’s of great quality and has really smartened up my hallway. Polite friendly communications too.
6 lutego 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Perfect product
What a find. I have received my hallway coatrack and I am absolutely thrilled with it. What a joy to know my order is being made individually with progress emails. It is exactly what I was looking for with that handmade feel. Perfect.
Shall be ordering shelving next - but what to choose, so much choice
20 lutego 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Excellent service and communication with quality product
Found this business by pure chance and delighted I did! The TV unit is just what we wanted and is hand crafted. So pleased with everything that I ordered a custom made shelf.
20 lutego 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
MIssing Parts and Poor Quality
The coat rack was missing a screw when it arrived and the wood was marked. Something which I thought could be easily resolved by contacting Off the Grain by email - Off the Grain promised to send out a package but after several more emails, I've received nothing and heard no further other than automatic replies. So I have a coat rack with a screw that doesn't match and a mark on the wood - so disappointing.
13 stycznia 2026
Opinia niezależna
Beautiful Oak
I have had several pieces from Off the Grain and am really impressed with the quality of the oak, the workmanship is excellent as is the service. The floating shelves are brilliant as the fixings are hidden. I will be ordering more pieces in the coming months.
6 lutego 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
I’m delighted with my oak coat rack
I’m delighted with my oak coat rack. It’s beautifully made from good quality wood. Having the mounting screws concealed under two of the hooks makes for a very neat finish. The customer service was excellent, I was kept informed of progress and also had a follow up text a couple of days after delivery to check if I was happy with everything.
11 lutego 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Happy experience buying coat rack
Bought a coat rack from here and it looks great, very good quality, very happy with my purchase. Arrived about a week or so after ordering as advertised, kept me up to date with emails. Arrived in very good quality packaging so not worried it would get damaged in shipping.
28 stycznia 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Excellent Product
Excellent Product
BUT
They need to be more transparent about delivery times so be prepared for a wait but it is worth it - i just don't like over promising to gain business far better to do the the opposite.
13 stycznia 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thank you for your feedback.
We strive to provide the best service possible so will certainly take your comments on board to improve, and we hope that you will consider buying from us again in the future.
Kind Regards,
Off The Grain
Lovely hand made coat rack in oak
Lovely hand made coat rack in oak , arrived when expected and looks quality, very pleased.
11 lutego 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Lovely product, great service
A really friendly and professional experience. Ordering was clear and easy. They kept us up to date as our coat hooks were being made. They arrived fully protected and well wrapped. We're really pleased with our purchase, it looks great and we love the way that the mounting screws are hidden under the hooks. Great service, thank you!
11 lutego 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Quality Oak Shelves
We are so happy with the quality of the two shelves we received for our kitchen. They are solid and made from high quality oak. Received in under 2 weeks - an excellent service all round thank you.
15 stycznia 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Great company to deal with and…
Great company to deal with and excellent communication. Kept informed of the progress of my order to dispatch. Beautiful handmade coat rack delivered on time. Very pleased.
16 stycznia 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Very happy!
Received my gorgeous oak coat rack and it it’s even nicer in person. Sturdy and the materials used are of great quality. Plus good level of communication from Dom in terms of when to expect delivery. Very happy!
2 lutego 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
First class product and delivery
First class product and delivery
Would definitely use again
1 lutego 2026
Opinia niezależna
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Odpowiedź od Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
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