OfficialStaunton Recenzje 

I recently invested in a chess set from Official Staunton and can't be happier with my purchase. Not only is the set itself fantastic, but I was helped by Carl who was amazing throughout. He was patient, honest, and knowledgable when answering all my many questions, and he went above and beyond to make sure I was happy before I bought the set and the pieces. I wouldn't hesitate in buying from Carl and Official Staunton again, and I can't recommend him and them highly enough.

My second purchase from this wonderful Company two beautiful pieces of solid furniture delivered with a friendly service

No hesitation to buy again in the future

I bought a very beautiful set of chess pieces. The craftsmanship is exceptional. They were delivered quickly and were well packaged.

Easy to order, arrived on time, great product.

Outstanding customer service. Went above and beyond to compensate for problem created by courier. Excellent communication and great product. Very happy customer here!

A lovely chess set with a box, fast delivery.

I purchased a folding tournament-sized set as a birthday gift for my daughter. It is beautifully made - I'm sure she will be thrilled with it. The quality is really good. I had a minor issue (original order was damaged in transit) which was quickly resolved, with a replacement product sent in perfect condition.
I happened to mention that I work in a primary school, and this company very generously went on to donate a number of beautiful sets for our children to enjoy. The customer service was fabulous, and they have exceeded all expectations.

This is an excellent company, let down on this occasion by a dreadful delivery problem which was not their fault.
The high quality of the chess set is fantastic, exceeded my expectations, board, pieces and storage box all perfect and packaging first rate. Prompt replies and every effort made to deal with the horror delivery. Can't fault them, pleasure to deal with throughout.

Easy to order with reasonable shipping times.
It was a birthday gift and the recipient loved it. They said it was very good quality and well made.

Super value for money. Perfect to teach my wife chess. Quality is a notch up from my school days - we were lucky enough to have a lot of tournament sets made with wood and pieces with felt bottoms.
Looking forward to investing in a tournament sized set when my wife and I can have a proper game. We’ve played 3 games a day since starting and the whole experience has been elevated by this beginners set. Cannot recommend enough. Buy one and enjoy teaching or learning.

Ordered 20 Inch Tournament Folding Mahogany Maple Chess Set, arrived promptly however with slight defect.
Replacement arrived quickly, very, very satisfied with the speed of communication and service with which the situation was handled.
Can’t fault beautiful chess board for my son’s birthday, beautiful finish and quality.

Would highly recommend not only for quality products but for great customer service and support too!!

5 stars all the way!!!

Peter

Received a beautiful chessboard from them. It was expertly packaged and arrived on time. Communications were great, as was everything with this transaction. Will definitely buy from them again.

Very please with this chess set. Very well made and looks beautiful. Bought as present and they love it.

The £49.99 chess set looks fine in the photos - sadly some squares on my chess board were blemished with small white spots and open pores - the pieces were of satisfactory quality, with the detail being not the finest - a budget buster set.
I am asking Staunton to send me a set without blemishes on the chess board.

Good quality product. Delivered very quickly

I bought a set years ago and unfortunately, we realised last week that we'd lost a pawn. I told Staunton and they sent me a replacement, free of charge immediately. Brilliant customer service!

I posted a positive review on this company the other day, before the chess set arrived, so this is an addendum to that.
Chess set arrived today and it is absolutely stunning, looks even better than the website pictures. Very well packaged and very prompt delivery.
Thank you😁. Sad news is, I now have to put it away until my birthday in July ☹️

Bought this for my grandson's birthday. One very very happy 8 year old boy! Thank you very much.

After a week' s delay and problems with Parcelforce I have received my order. Frustration with delivery was tempered by Carl in Customer Services who went above and beyond to rectify the situation as he realised the order was for a grandchild's birthday present to be taken to Spain. I am grateful for his kindness and can recommend the professional service I have received, especially his prompt replies and attention to my emails which has been much appreciated.Thankyou again Carl.

Had a slight problem with our item and our issue was dealt with promptly and efficiently and much to our satisfaction. Service was excellent and quality of the boards is top notch.