Terrible app. I listed multiple high quality items at reasonable rates and got zero requests or inquiries. The one and only time someone was interested in an item (after 2 weeks of listing) I drove... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Una estrella, porque no deja asignar menos. Totalmente no recomendable, esta plataforma está siendo utilizada por estafadores. He sido estafado en varias ocasiones ya que cuando he efectuado el pago p... Zobacz więcej
This site/app has gotten even worse over last 6-months and become a dumping ground for endless advertising and scams. You can basically make 2-search selections and then have to sit through advertisem... Zobacz więcej
Worst scammiest website ever. Worse than craigslist. Used to be a bit better but as scammers get more sophisticated, it's nearly impossible to tell whether you are getting a scammer responding or i... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
OfferUp is revolutionizing how we sell by making it a snap! Instantly connect with buyers and sellers near you.
Dane kontaktowe
Broadway 1425, 98122, Seattle, Stany Zjednoczone
- offerup.com
1,2
Bardzo słaba
2 tys. recenzji
Odpowiada na 58% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Terrible app
This is a terrible app for buying and selling. The search tool is not good and inconsistent. They have adds on the app which are very annoying. I will never use this app again. Even though Craigslist is very basic layout and not very eye catching, it is way better to navigate and no ads. I will use Craigslist or facebook marketplace for buying stuff in the future.
15 lutego 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi Caleb,
Thanks for sharing your feedback about your experience with OfferUp, especially regarding our search function and the ads. I appreciate you taking the time to let us know what you found challenging.
I understand your frustration with the search. It sounds like it wasn't meeting your needs, and I'm sorry about that. We do have a number of categories and filters designed to help people find what they're looking for, and you can learn more about how they work here: (https://help.offerup.com/hc/en-us/articles/360032334711-How-to-search-for-items). However, I also recognize that sometimes even with those tools, it can still be tough to find the right item. Your feedback helps us understand where we can improve the search experience to make it more intuitive and effective.
I also hear you on the ads — they aren't ideal. As you probably know, OfferUp is a free platform for local buying and selling, and the ads help us keep it that way. They also allow us to invest in building new features and making the app better overall. We're always trying to find the right balance between supporting the platform and providing a good user experience, and your feedback is really helpful in that process.
I’ve made sure to log your feedback and share it with our team. If you have anything else to share, we're all ears. Please email us at support@offerup.com — improving the experience starts with input like yours!
Warmly,
Emma | OfferUp Support
Offer Up and be Deactivated! Fantastic!!!
I did not want to put any star at all but was required to.This Company or group of owners as listed online should be shut down because of their treatment in my case deactivating my account abrubtly with an email accusing me of violating the public trust!!! I have sold on Ebay for 26 years and have 100% feedback rating because i DO NOT Violate the trust and did nothing wrong!! I cannot recommend this platform for this reason and also because there is just no traffic speak of. I have a popular Gold Coin which has been going up for months and not one message from the platform!! Do not waste the time!!
9 lutego 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi Mark,
Thank you for taking the time to share your thoughts with us! We’re really sorry to hear about the trouble you’ve experienced with your account. It’s understandable how frustrating this must be.
We want to assure you that we’re committed to creating a safe and trustworthy marketplace for everyone, and sometimes that means making tough decisions. If you think there’s been a mistake regarding your account deactivation, please reach out to our support team. They’d be more than happy to take a closer look and help you out.
Thanks again for your understanding. We’re here to help, and we hope to resolve this for you soon!
Warm regards,
Avery
OfferUp Support Team
Odpowiedź od OfferUp
Hi,
We're really sorry to hear that you had a bad experience with the app! Your feedback means a lot to us, and we’d love to learn more about what happened so we can make things better. If you're willing, please share more details. Thank you for reaching out!
Avery N.
OfferUp Support Team
Too many fake buyers
Too many fake buyers , do l need to say more. I have had so many people saying they want to buy an item and then don't. It's sad because it makes it bad for people that actually want to make a purchase. If you don't want to buy then stop wasting our time.
5 lutego 2025
Opinia niezależna
Odpowiedź od OfferUp
Thanks for sharing your feedback, Teresa. I understand how frustrating it can be when buyers express interest but then don't follow through.
While we can't require buyers to follow through with every inquiry, we're always working to improve the OfferUp experience and encourage respectful communication between users.
Here are a few things you can do to help manage these situations:
- Communicate clearly: Be upfront about your expectations and any deadlines.
- Set a response time: Let potential buyers know when you expect a response.
- Use the report or block feature: If a buyer is repeatedly wasting your time, you can block them to prevent further interaction.
I appreciate you bringing this to our attention, and we'll continue to work on ways to make OfferUp a positive experience for all users.
Warmly,
Emma | OfferUp Support
Horrific security with email fraud
Someone stole my email address and used my account inappropriately. I received a notice that I was permanently deactivated and when I went to appeal I got a bot like response.
You'd think they'd like to know that their security policy is pathetic, but I suppose they don't care! The 1 star overall score makes sense to me now - here's 1 more.
5 lutego 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi Jane,
Thank you for responding to our request for more information so that I could look into this for you. I'm sorry to hear that your email was used to create an account without your permission. I've followed up with you in support ticket #104094769.
Once again, we apologize for any trouble caused and appreciate your patience throughout this process.
Thank you for bringing this matter to our attention. If you have any further questions, please follow up in the support ticket.
Warmly,
Emma | OfferUp Support
I Reported this to my credit card Fraud Department.
I went to the OfferUp app & it required me to enter a credit card in case I purchased something. 2 cards were declined & one hour later a fraudulent charge was put on one of the cards. I had to cancel it! I should have been more suspicious when a card was requested b4 a purchase. Now I worry about the 2nd card.
2 lutego 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi Kathy,
Thank you for sharing your experience. I understand your concern about the fraudulent charge on your card. I've sent you a request for more information so that we may look into this further. There should be a separate email in your inbox with this request.
To provide some information about the payment process, we partner with Stripe, a highly trusted and secure payment processor. They safeguard both your payment methods and deposit methods. Your financial information is never shared with other users or third-parties.
For more information, please visit the Privacy section of this Help Center article: https://help.offerup.com/hc/en-us/articles/360032308971-Setting-up-a-payment-method
If you believe you have entered your banking information on a fraudulent site (perhaps after clicking a link in an ad or email), please contact your bank immediately. We're committed to the safety of our community and are constantly working to combat scams.
We take the security of our users' information very seriously and are constantly working to protect our community from scams. We appreciate you bringing this to our attention.
Take care,
Emma | OfferUp Support
Fraud involved offer up in 2020
I worked offer up in 2020. Wow. And they just responded to me about fraud that happened with them. Unbelievable. I would not trust them with a piece of gum. This is insane. Over 4yrs to respond. Lmao. What a joke of a company
30 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi George,
Thank you for sharing your feedback with us. We sincerely apologize for the delay in responding to your concerns regarding fraud.
We are continuously working to improve our response times and overall service. Please know that we take such matters seriously and are committed to enhancing our platform's safety and reliability.
If you would like to discuss this further or if there's anything we can do to assist you, please reach out to our support team directly.
I joined & deleted my Account in one…
I joined & deleted my Account in one day the customer service is abysmal! I posted my items to sell & was notified that I supposedly sold an item. Then "magically" they needed extra verification, which I provided repeatedly. They only use chat customer service, no human to speak to. It took the customer 30 min to verify, after I had already given information. I gave up & decided not yo use this shady platform. They make it to difficult to be paid & to be verified. Not a friendly platform whatsoever.
26 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi there,
Thank you for taking the time to share your experience with us. We sincerely apologize for the frustrations you encountered during your time on our platform. We strive to provide a seamless experience, and it’s clear we fell short in your case.
Your concerns about our verification process and customer service are important to us. We understand how crucial timely and effective support is, especially when you’re eager to sell your items. Please know that we are continually working to improve our systems and the support we offer.
If you decide to give us another chance, we would love to help you through the verification process or assist you with any other questions you may have. You can reach out through our support chat, and we’ll do our best to provide the assistance you need.
Thank you for your feedback, and we hope to see you back on OfferUp!
Avery | OfferUp Support
BAD VERY BAD 😞
Not Good, 3 days after Items posted they hidden the items at least you give them some sensitive information for promoting the items, if is not your items will hidden.
23 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi Carmela,
Thanks for your feedback — I'm sorry you're having trouble with your listings. To investigate what happened, including any issues with paid promotions, please reply to the email from Trustpilot requesting more information. This will allow me to access your account details and look into your listings.
Regarding promotions, featured spots are shared between sellers, so items rotate. However, we'll be sure to check if your listing was removed while a paid promotion was active.
I look forward to resolving this for you!
Warmly,
Emma | OfferUp Support
Watch Out for Offerup Scam
Watch Out for Offerup Scam under "Gabriel Agosti" It is not Legit. Don't put a card number in the lookalike page. Thay ask for a current balance of the card to verify "That is a scam tactic"
The following is a paragraph from Offerup Support
"Upon review, the recent messages you received from the buyer named Gabriel Agosti is not a valid purchase or transaction. For a legitimate offer, the application should notify you regarding whether you choose to accept or decline the offer. Once accepted, a shipping label will be generated and sent either to your email or will appear in the message thread."
21 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi David,
Thank you for reaching out and for taking the time to warn others about scams. We understand your concern regarding the suspicious message.
The message this user sent you containing a fraudulent link did not come from OfferUp. Our official website is OfferUp.com. Be cautious of messages with links that appear similar, like 'OfferUp.id###.com'. While OfferUp may sometimes request information to ensure secure transactions, these requests will always happen within the app and the sender would be from 'OfferUp Support', not another user.
If you believe you have entered your banking information on a fraudulent site, please contact your bank immediately.
We appreciate you reporting this incident, as it helps us raise awareness and protect other users. We're committed to the safety of our community and are constantly working to combat scams.
Safety is our top priority, and we know these situations can discourage you from transacting online. Be on the lookout for profile badges like TruYou (verified identities), responsiveness tags, and star ratings to help you connect with reliable users.
We're also happy to provide you with some resources to help you identify scams on OfferUp. You can find more information on our Help Center page: https://help.offerup.com/hc/en-us/articles/360035054931-Identify-common-buying-and-selling-scams
Our team is always here to help — feel free to reach out to our support team through the Help Center at help.offerup.com or by emailing support@offerup.com if you have any questions.
Take care,
Emma | OfferUp Support
So many scammers
So many scammers they sell and don’t even have an account setup with OfferUp .Trying to get people to pay other ways.OfferUp needs to police the account a hell of a lot better than they do or someone needs to shut them down.
21 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi Michael,
Thank you for sharing your feedback — I'm sorry you've encountered concerning activity on our platform. I sent you a request for more information so that I may follow up with you about your buying experience.
Keeping our community safe is a top priority for us. We're constantly working on ways to improve our systems for detecting and removing fraudulent listings. We also encourage users to report any suspicious activity so our team can investigate. This helps us continuously improve our protection efforts.
Thank you again for taking the time to share your feedback with us. If there's anything you need help with, please feel free to email our team at support@offerup.com.
Take care,
Emma | OfferUp Support
They failed to keep my account…
They failed to keep my account information safe from hackers my account was locked. When I had tried to log in I had no success when I finally did get back in it lasted 3 days before my account was closed due there terms and conditions . I have never posted anything on offer up I buy tools house hold furniture etc. They are accusing me of posting something illegal . I got no date when or what they saying it was all I know is they failed to keep my info secured and now there blaming me for and deactivated my account for some thing I didn't do . I know there are lots of other people out there that they have done this to .I have been in contact with them and they are helping me with what coarse of action to take . Anyone who reads this and is suffering they same treatment . Take action because if not they will make you look bad for nothing because that's how they make a profit
17 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi Jose,
I'm sorry about the trouble you've faced regarding your account. I've passed your information along to our escalations team who will investigate and be in touch with you via email. If you have any questions in the meantime, please reach out to us at support@offerup.com
Take care,
Emma | OfferUp Support
Good ratings not showing up, only bad
My good ratings from people are not showing up, not letting me reach a 5 star. There is a glitch in the rating system. Terrible rating system. Beware.
16 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi Mary,
Thank you for taking the time to share feedback about our rating system. I'm sorry to hear your ratings aren't displaying accurately. Without your account info, I'm unable to investigate further. Please reach out to us at support@offerup.com and our team will be happy to look into this for you!
Take care,
Emma | OfferUp Support
NO SELLERS PROTECTION & NO ACTUAL CUSTOMER SERVICE AT ALL!
I have used OfferUp for years & it was a great app that I would have about equal success selling as I do on Craigslist... Then shortly after they started offering the shopping option I posted an iphone for sale that I had found between the seats in a car I'd bought.. I didn't use iPhones so wasn't familiar with "cloud locked" & I was able to open & use the phone on the Internet & apps, I also checked the IMEI & blacklist which showed it was Not stolen or blacklisted so I posted it thru their shipping & had a few people asking with one asking questions for a week or more thru OfferUp I made it clear that I didn't know what cloud or google locked was & that I was able to use it on the net & the apps & also gave them the info of the phone to check for themselves which they did & confirmed it's wasn't stolen or blacklisted before agreeing to but the phone so I shipped it thru OfferUp & then I heard nothing for i think 4 or 5 days when the buyer starts saying the phone is cloud/ google locked & for the 10th time at least I said "I don't know what that is & confirmed that they were able to open & use it on the net just as I was.. after a back & forth I offered to try to contact the person who's name was in the phone again (I had already done so a few times without response before selling it) & see if they would mind removing the lock as it wasn't stolen & hadn't been used in 6 to 8 months (again buyer confirmed before agreeing to buy it) I tried again, no response & the buyer stopped responding so I assumed they figured it out but then noticed I hadn't received payment or heard a single thing from OfferUp? They hold payments in an escrow accnt as part of their shipping option for a fee... So I contact OfferUp support & was floored by their response which simply said that the buyer said the phone was stolen so they cancelled the transaction, returned the the buyers money & were having the buyer ship my phone back to OfferUp!?! WTF... I respond asking why would they would do anything like that without even attempting to get my side of it & they say that they took that action after investigating & determining the phone was stolen, if I continued to sell stolen goods I'd be banned & that was all they could tell me for security reasons which is COMPLETE BS! It's a site for selling used goods NOT some national security risk!!! How can you possibly do any kind of "investigation" without getting both sides & if they simply checked our message exchange on their site it was clear that I gave the buyer the phone info which they checked themselves & confirmed IT WAS NOT A STOLEN PHONE & STILL SHOWED NOT TO BE STOLEN AFTER THIS CRAP! So it's still a mystery what they do as an investigation? How they determined that a longtime customer with only good reviews was without question the bad one here but from my prospective all they did was help someone scam me out of my item or they ended up stealing my phone? They won't say if the buyer ever actually sent the phone to them "for security reasons"? On TOP OF THAT WHO THE HELL DO THEY THINK THEY ARE TO CONFISCATE ANYTHING & REFUSE INFO ON IT TO THE PERSON WHO IS CLAIMING OWNERSHIP!!! WHERE IS THEIR SELLERS PROTECTION CONSIDERING WE TAKE ALL THE RISK!? I will add that I was a seller with probably 2 or 3 years of history on the app & NO BAD REVIEWS... The "buyer" was very new with little to no history & they screwed me on their word WITH ZERO OPPORTUNITY GIVEN TO THE PERSON IN GOOD STANDING & WHO IS THE ONE TAKING ALL THE RISK THAT IS ALLOWING THEM TO GENERATE THAT EXTRA REVENUE... ME! YET THEY OFFER ZERO CONSIDERATION, ZERO PROTECTION, & AFTER SEVERAL Attempts TO CONTACT & REPEATED REQUESTS TO BE CONTACTED BY A LIVE PERSON FROM OFFERUP OR EVEN FOR A NUMBER THAT I CAN CALL TO TALK TO ONE.......... THEY DON'T EVEN HAVE THE DECENCY TO RESPOND AT ALL!?! Since this happened it pretty clear that they definitely limit the exposure of posts that are not paying for their "boost your ads" option bcuz views & sales thru this app have been almost non-existent & many of the messages that do come seem to be fake as the questions don't make sense & they often don't respond but either way this app has been ruined by whomever has been running it & the stupidest thing they've done is Not providing any place for human contact!!!
Here is how backwards the people running offerup are... I tried everything i could to contact them & requested they have someone contact me probably a dozen times which they completely ignored & yet the day i write this review they try to keep it from going public by requesting more info... WHAT A JOKE!!!
17 stycznia 2024
Opinia niezależna
Odpowiedź od OfferUp
Hi Troy,
Thank you for taking the time to share your experience selling on OfferUp. I'm so sorry to hear how frustrating it was for you, between the iPhone sale and the difficulties you've encountered with our support team.
We're committed to providing a trusted and fair marketplace for both buyers and sellers, and we're always working to improve our processes and ensure our users have a positive experience on OfferUp.
To look into your specific situation, I've sent you an email (ticket #103771509) requesting some additional information. In the meantime, please know that we value your feedback and are taking steps to address the concerns you've raised.
Thanks for your patience and understanding.
Looking forward to your reply,
Emma | OfferUp Support
Why are there five stars
Why are there five stars? The site must be designed for people to sell stolen products, because I will toss it in the trash before selling for those prices. I have never sold anything through that site. I list them then eventually sell them elsewhere. People will offer $1 for a brand new Lamborghini with the title. I'll buy that block of gold valued at 50K for $1 if you ship for free.
8 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi Bill,
Thank you for taking the time to share your experience. I understand your frustration with lowball offers. We take the matter of stolen goods very seriously and have measures in place to prevent it. If you notice anything suspicious, please report it within the app.
Also, we have a variety of resources available to help you sell successfully on OfferUp. You can find them here:
- Posting an item: https://help.offerup.com/hc/en-us/articles/360031987592-Posting-an-item
- Cover photo tips: https://help.offerup.com/hc/en-us/articles/360031995352-Cover-photo-tips
- Selling tips: https://help.offerup.com/hc/en-us/articles/360032334651-Selling-tips
We appreciate you being part of the OfferUp community and value your feedback. If you have any further concerns, please don’t hesitate to reach out.
Take care,
Emma | OfferUp Support
Absolutely horrible
Absolutely horrible, permanently banned for absolutely no reason . They give you no reason.
I will never use this app again , I prefer eBay , Mercari, Craigslist anyhthing over OfferUp
13 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Thanks for sharing your feedback, Chris. I'm sorry to hear about your account ban and that you feel it wasn't explained clearly.
Through Trustpilot, I sent you a request for more information but did not hear back. Without your account details, I can't review your account directly.
Our Community Guidelines and Posting Rules provide a comprehensive overview of prohibited activities. The reason for the account restriction will be covered within these articles:
- Community Guidelines: https://help.offerup.com/hc/en-us/articles/360031988352-Community-Guidelines
- Posting Rules: https://help.offerup.com/hc/en-us/articles/360031988292-Posting-Rules
Please follow up with support@offerup.com if you have additional questions.
Take care,
Emma | OfferUp Support
Offerup is a scam
They have issues when is time to payout, numerous pop ups from. Diffrent sites, my phone has gotten a virus and it started after I downloaded the offer app application, this site has alot of issues!!!!!!!!
2 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi Elena,
I'm so sorry to hear about the issues you're experiencing with payouts and ads! I appreciate you taking the time to share your thoughts.
Our team would be happy to troubleshoot your payout issue. Typically this happens when Stripe, our payment processor, requires further account information. If you're still having trouble receiving a payout, you can reply to our Trustpilot email requesting more info and I'll follow up directly, or reach out to us at support@offerup.com.
I understand ads can be disruptive at times. Ads help keep the core OfferUp experience free and help us invest in new features to make the app even better. I'll be sure to relay your feedback to the team.
As for the virus, mobile apps go through a rigorous security vetting process, and it's very unlikely that the OfferUp app itself was the source. I recommend running a scan with your preferred antivirus software.
Thank you again for sharing your feedback with us.
Take care,
Emma | OfferUp Support
Warning: Stay Away from OfferUp
OfferUp takes advantage of its customers and refuses to cancel accounts when requested. This led to my account going negative and incurring overdraft fees. Instead of canceling as asked, they respond with empty promises like, "We’ll call you," which is just a tactic to retain customers. To make matters worse, they billed me again without authorization.
Their ads are ineffective, and the app is now cluttered with intrusive pop-up advertising, making it frustrating to use. OfferUp only cares about their bottom line and shows concern for customers only when it benefits them. I strongly recommend avoiding this greedy company.
2 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi there,
I sincerely apologize for the negative experience you had while trying to cancel your OfferUp account. I understand your frustration, hopefully I can help clarify the situation.
Since we haven't received a reply with more details here on Trustpilot, we can't access your account information. The most common reason for unexpected charges is a subscription. Cancelling these happens directly through your App Store or Google Play account, not the OfferUp app itself. Please note that we are unable to cancel subscriptions on your behalf.
There's a helpful guide at the bottom of this article to assist you: https://help.offerup.com/hc/en-us/articles/16354037338900-Buying-a-monthly-listing-subscription
We value your feedback and want to ensure a positive experience. If you have further questions, please reach out to our support team through the methods listed on our Help Center: https://offerup.com/support/contact-us?article_id=360061946731
Take care,
Emma | OfferUp Support
En sus inicios era muy buena despues se…
En sus inicios era muy buena despues se volvio una basura
4 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi Lui,
Thank you for your honest feedback. We're sorry to hear you feel OfferUp has declined in quality. It's disappointing to know we've fallen short of your expectations, and we're committed to regaining your trust and improving the platform.
I've sent you a request for more information. I'd like to follow up with you directly and learn more about the specific issues you've experienced on the platform. This will help us better understand where we've fallen short and how we can improve.
We value your past contributions to the OfferUp community and hope you'll give us another chance as we work to make things better.
Take care,
Emma | OfferUp Support
Extremely poor place to post items for…
Extremely poor place to post items for sale. Items that are scams and should be flagged are not. Legitimate items posted are. Extremely difficult to post. Posting Guidelines are vague.
3 stycznia 2025
Opinia niezależna
Odpowiedź od OfferUp
Hi Hector,
Thank you for sharing your feedback with us. I'm sorry you've had a tough experience on our platform.
I sent you a request for more information so that I may follow up with you about your posting experience. My hope is to either provide direct assistance or gain a better understanding so we can pass your feedback along to our product team to address the issue. I'm also hoping to hear your thoughts regarding examples of where our posting guidelines could be clearer, which will help us make them more useful for you and the community.
Keeping our community safe is a top priority for us. We're constantly working on ways to improve our systems for detecting and removing fraudulent listings. We also encourage users to report any suspicious activity so our team can investigate. This helps us continuously improve our protection efforts.
Thank you again for taking the time to share your feedback with us. If there's anything you need help with, please feel free to email our team at support@offerup.com.
Take care,
Emma | OfferUp Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.