Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Terrible app. I listed multiple high quality items at reasonable rates and got zero requests or inquiries. The one and only time someone was interested in an item (after 2 weeks of listing) I drove... Zobacz więcej

Oceniono na 1 z 5

Una estrella, porque no deja asignar menos. Totalmente no recomendable, esta plataforma está siendo utilizada por estafadores. He sido estafado en varias ocasiones ya que cuando he efectuado el pago p... Zobacz więcej

Oceniono na 1 z 5

This site/app has gotten even worse over last 6-months and become a dumping ground for endless advertising and scams. You can basically make 2-search selections and then have to sit through advertisem... Zobacz więcej

Oceniono na 1 z 5

Worst scammiest website ever. Worse than craigslist. Used to be a bit better but as scammers get more sophisticated, it's nearly impossible to tell whether you are getting a scammer responding or i... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Stowarzyszenie lub organizacja

Napisane przez firmę

OfferUp is revolutionizing how we sell by making it a snap! Instantly connect with buyers and sellers near you.


Dane kontaktowe

  • Broadway 1425, 98122, Seattle, Stany Zjednoczone

  • offerup.com

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 58% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

OfferUp no More

Sites like OfferUp are largely unregulated and can operate with little accountability. OfferUp is well aware that more than half of the items listed are not actually available for sale. Many listings are simply forgotten posts from sellers who no longer use the app, or items that were sold long ago and never removed.

Beyond that, scams are rampant. Highly sought-after items are frequently listed at unrealistically low prices, clearly designed to lure buyers. Out of greed or urgency, buyers are persuaded to communicate outside the app via text, where they are ultimately defrauded. OfferUp has been notified of these issues countless times, yet has consistently ignored the warnings and allowed these deceptive listings to remain active.

Finally, the removal of the shipping option has effectively destroyed the app’s usefulness altogether.

10 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

The app and the navigation of the…

The app and the navigation of the entire process is ridiculous ... You can barely access, communicate and many messages come in a day or two later, people offering potential deals that now have lapsed and they've moved onto something else because of the delay ....

I need to build an app and raise over $200M, at least mine will have the capability to communicate with each other ...

30 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Can't shop nationwide?

Can't shop nationwide?! No more shipping? WTH! What a joke of a company. I live in a very rural area, so now I can only shop in BFE? I'm done with OfferUp. God I hope someone will buy this company and turn it back into something like it once was. Can't believe they would go back to the stone age. Fire the administration immediately. Deleting my account.

27 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

I bought a gas Range from an OfferUP…

I bought a gas Range from an OfferUP vendor named washer shop, owner Manuel, the oven never worked and they never fixed the issue in spite of 3 month warranty, they didn't even respond. We ended up throwing the appliance away. The vendor shows 5 stars on OfferUP website, meaning our complaint was completely ignored .
I would recommend people not buy appliances on OfferUP, especially from the Refurbishing, recycling vendors. You will be throwing away your money.

14 października 2025
Opinia niezależna
Oceniono na 1 z 5

I would give it a minus 5

If I could give it a minus 5 I would.....they sell your information when you sign up....unethical way to make money and they charge for services that are free elsewhere!

4 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

I tried to sell something on offer up

I tried to sell something on offer up. They offer a 3-day trial. This sight is very unprofessional. They should send you an email notifying you that your trial is almost up. But no they just go ahead and change you. At least Amazon gives you a heads up to cancel. This sight should not be aloud to change your card without your approval. This sight is a scam. Will not refer anyone to use it!

30 października 2025
Opinia niezależna
Oceniono na 1 z 5

Company seems sketchy

I'm curious as to who is running OfferUp. It appears as though all the responses are from bots and using AI. I created an account today and verified my email. As soon as I tried to log in, I get a response that my account has been deactivated for violating group rules. I've never posted before or even had the chance to. I've tried to get in touch with them, but I keep getting an automated reply with no explanation and there's no way for me to talk to anyone about it. This company seems sketchy and I don't recommend giving any personal info to it.

1 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Offering Up Deceit?….

I ve been on this site for 3 whole days as a seller. I got sick of the facebook scams so I left marketplace. I listed 12 items to start here. Then I realized that here I was going to be endlessly manipulated by OfferUp itself before they released me to the scammers who adore this site.

First - can’t recognize my location? I have to disable VPN and turn off Threat detection.
Second - Every time I begin a new entry it want to turn on my Camera fo and have always access. I’m selecting from photos, you don’t need access to my camera.
Third. Virtually no communication from anyone. 600 views and 3 messages. One of which wants my phone number. Block. Another was a ridiculous low ball offer, finally a moron asking if what I just posted is for sale. Moron
And then there’s the 3 day free trial and all the adds forcing you (forcing because it’s so prevalent you can’t even see anything on the screen) to push your item to 2.x mor likely to sell. I wonder if that’s even remotely true. I think it is - I think they obstruct you from selling until you pay this ransom and then maybe messages and views will start flowing. What are they offering up ? Deceit of course. And a whole bunch of unethical friends — the ones they really consider customers. Thanks. This was 3 days. Every social media site and these online sales sites - all designed perfectly for fraud, but not customers.o

23 października 2025
Opinia niezależna
Oceniono na 1 z 5

Offerup would rather ban than resolve issues

I've been an avid user of Offerup for a decade. I tried to login today and was greeted by the message, "your account is banned." No warning. No emails or notifications. No explanation. I contacted support to figure out what happened and Offerup responded with, "we dont have to tell you." hahaha.

The exact wording "OfferUp reserves the right to remove items or profiles at its own discretion with or without previous warning or education efforts."

So after 10 years of active service and helping to generate revenue, I received no notice, just ban, with no explanation. Perhaps Offerup is trying to downgrade their site and push all of their customers to Facebook Marketplace?

Offerup has been going downhill for a while especially with bots and scammers, but they aren't the brightest in the shed. When the platform, Offerup, is just banning long-standing customers without reason, explanation, or notification on how to resolve whatever issue they are claiming happened, you can expect people will just enjoy other platforms that work with their customers for the mutually beneficial relationship.

Whenever I have an issue on Facebook Marketplace, Facebook support is available and super helpful to correct whatever needs correcting.

We watched as Craigslist turned into a cesspool and now Offerup is following the same path. At least I won't be required to endure the scams and abuse on Offerup any longer.

Good luck to those still stuck using Offerup, but try out FB Marketplace and other platforms. You may be presently surprised.

1 star because the Offerup platform has chosen not to resolve any issues with their customers any more and just ban accounts. Really poor business model.

16 października 2025
Opinia niezależna
Oceniono na 1 z 5

One star is too much for OfferUp

One star is too much for OfferUp!
I've been using OfferUp for a number of years; listing items for sale on their site has its faults. They never corrected sight problems. If I want to list a bunch of things, I always found other sights more user friendly.
Recently I posted a skirt suit and a pair of shoes. I get a quick response that my skirt suit is sold and they just need me to log in at a sight and give private information.
This is a common scam! I do not respond to these.
I periodically check my listings, for updates, interests etc.
I find OfferUp has deactivated my account. No reason given.
I got in touch with Support and the only so called support was an AI generic and same wording response over and over, no matter what questions I asked.
Finally I was asked if I want to speak to an actual person.
I submitted my Name and Email address per their request.
OfferUp responds, my email, which has been the same for a number of years, is NOT a valid one.
This is OfferUp's NON Support!
No emails following - No trying to get in touch -

10 października 2025
Opinia niezależna
Oceniono na 1 z 5

i bought a clean miller plasma cutter…

i bought a clean miller plasma cutter from linda 2 days ago i have no way to get my 350 back

please help

24 września 2025
Opinia niezależna
Logo OfferUp

Odpowiedź od OfferUp

Hi Kenny,

Thanks for reaching out about this. I'm very sorry to hear about the issue with the plasma cutter and that you're out $350. That is a frustrating situation, and I want to help you figure out the next steps.

The options available to you depend entirely on how the transaction was handled (whether it was an in-person cash sale or a shipped item paid for in the app). In order for me to give you the correct guidance, I first need to look at the specific transaction.

I've sent you a secure request through Trustpilot for more information. Please check your email for that form — once I have that, I can look into what happened.

For future reference, sales that are paid for and shipped through OfferUp are covered by our Buyer Protection program. For in-person transactions where a crime may have occurred, the appropriate next step is to file a report with local law enforcement.

I'll be on the lookout for your reply to the secure request so we can get this sorted out.

Warmly,
Emma | OfferUp Support

Oceniono na 1 z 5

I purchased a washer for $325

I purchased a washer for $325, seller (scammer) offers 30 day warranty on all of their listings, they sell apploancess, we made the deal by messages over offer up, seller asked for the payment to be cash only, i didn't see this red flag, I though offer up was a trustfull site like ebay
The washer was delivered to my house and i got a receipt with the 30 day warranty, the first day trying to use the washer didn't work and seller never responded to my messages, I tried to file a claim with offer up, but customer support said they could not do anything about, i was to naive when paying cash, I am a boomer so I do trust people, sadly people turn to evil, can't trust anyone or any site like offer up anymore
PLEASE REED THIS BEFORE MAKING ANY TRANSACTION ON THIS SITE FULL OF SCAMMERS

17 września 2025
Opinia niezależna
Logo OfferUp

Odpowiedź od OfferUp

Thank you for sharing your experience. I am so sorry to hear that your trust in our community was broken by this seller. We take these reports very seriously and want to investigate this report immediately.

To do that, I've sent you a secure request through Trustpilot for more details. Please check your email for that request.

Since the seller failed to honor their promise on an in-person cash sale, the appropriate next step is to file a report with your local law enforcement. Our Trust & Safety team is prepared to work with the investigating officer as needed.

I know this is a difficult situation, and we appreciate you bringing it to our attention. I'll be on the lookout for your reply to the secure request.

Warmly,
Emma | OfferUp Support

Oceniono na 1 z 5

Absolutely the worst experience I ever…

Absolutely the worst experience I ever had. Sold something for amount smaller than $60 with shipping, and before I had a chance to put accounting info for depositing that money something went wrong with my profile and credentials were expired. Now having nonexistent customer support, no people to talk to, I had no other recourse than to forfeit my $56. They allegedly have moderators but that is more useless, they don’t do anything, there’s no person to get in charge even though they charge you $5-$10 per listing vehicles and take a cut when you ship items. This used to be great popular platform that is now neglected and now not used to generate money, no customer service. And the whole reason my account was taken down is because of one ridiculous complaint from customer, not even legitimate, I had no opportunity to defend my point.

17 września 2025
Opinia niezależna
Logo OfferUp

Odpowiedź od OfferUp

Hi Gor, thanks for sharing this detailed feedback. I'm really sorry about the frustrating experience you've had while trying to receive payment for your sale. That's not right, and I want to help.

The issue you described with your 'credentials expiring' is unusual, and I want to personally look into it to help you get your funds.

To do that, I just need to locate your account. I’ve sent you a secure request through Trustpilot for a few more details. Once I have that, I can also check on what happened with your payout and your past support messages.

I'll be on the lookout for your reply. Let's get this sorted out.

Warmly,
Emma | OfferUp Support

Oceniono na 1 z 5

Offerup has been a sinking ship ever…

Offerup has been a sinking ship ever since they merged with Letgo back in 2020.
The app has ZERO customer service. If you are patient enough to leave through the obnoxious self help articles, click back and forth enough, it might open the secret portal to let you send an inquiry to customer service but, even IF someone responds back, it's like they don't even read what you wrote about. Perhaps saying artificial robot sends a generic claim response back to you. They may tell you to clear your cache, for stop, uninstall and reinstall the app, login and log out or to send them a screenshot or video of the problem. Well, even if you tell them up front, hey here's a screenshot, I've also cleared the cache, forced stop, uninstalled and reinstalled the app I logged in and logged out but it still doesn't seem to fix the problem.
I have gone back and forth with them multiple times with various problems with the app and it's like they just don't understand, like maybe they don't speak my language and don't know how to translate it. It's really weird.
This app keeps users accounts open even if they haven't even logged in or checked anything in years.
The same issue with items that are posted for sale. Let's see I'm moving and I post a bunch of things for sale and then I get busy and I forget and I don't delete the ads. Well that's okay, good old OfferUp will leave those ads up for you for years and years and years and constantly rotate them to look like fresh from new merchandise when in fact, you already sold everything or donated it's Goodwill and moved out of town and have a look at the app in years. Not to worry, they'll be there forever.
Good luck getting anybody to respond when you are interested in buying something. There are so many old outdated accounts and so much old merchandise to sift through.
I reached out to them one time and I said hey, would you guys ever consider doing like most online places do and automatically delete an ad after oh I don't know, 6 months of it being there? Or maybe send a reminder to the user to renew the ad or it will be automatically deleted or something I mean come on people, you rely on artificial intelligence to run the whole program, can't you program something in to tell the robot to take an ad down?
before they merged, this app used to be a very active great place to easily buy and sell things and everything was fresh and new and quite busy but, since the merger, OfferUp has just flushed this thing down the toilet.
Now, they have all kinds of job services and automobiles and handyman services and whatever else in the app is so cluttered. When you're scrolling all these little pop-up things block your actual visual window to see items because they're always trying to get you to go to timu or whatever else advertisers they're dealing with. The newest thing now is, if you're scrolling along out of nowhere, the screen locks up and they show you a video adding you have to watch it but luckily for me, I'm smart enough to know that if I close out the app and then open right back up again the ad is gone but, it's still annoying.
I stuck around with this app because I do occasionally get a nice treasure or sell something but it's very very uncommon anymore these days. I'm at the point right now where it's time to say goodbye to OfferUp because it's not doing my blood pressure or my wallet any good.

9 września 2025
Opinia niezależna
Logo OfferUp

Odpowiedź od OfferUp

Hi Justin,

Thank you for taking the time to write such a detailed and honest review. It’s clear you've been with us for a long time, and you're passionate about what OfferUp is and what it could be. For that reason, it’s tough to read that your experience has become so frustrating.

First, I want to address your experience with our support team. It’s important to us that every user feels heard and that their specific issues are addressed, so I'm sorry that your experience has been the opposite. I want to look into the specific tickets you've mentioned, but I can't see your account details from this public review. I’ve sent you a secure request through Trustpilot to gather a few more details so I can investigate this for you personally.

Regarding your points about the marketplace feeling cluttered with old listings, you've hit on a major challenge. Currently, older listings are eventually auto-archived, and many that remain active are ones where sellers have recently confirmed are still for sale. That said, we know this system isn't perfect and can lead to the experience you've described. We are actively working on improving this, and I'm sharing your specific feedback directly with our product team as they fine-tune this process.

I also hear your frustration with ads. We are always working to balance the experience, as they are what allow us to keep the core buying and selling features free for millions of users and help us invest in making the app better.

Feedback like yours, especially from a long-time user, is exactly what we need to hear to see where we're falling short. Our small but mighty team is genuinely passionate about creating the best local marketplace, and we know we have work to do.

I hope we can resolve your specific support issues and that you'll consider giving us another chance to show you the improvements we're making. Thank you again for your patience and your passion.

Warmly,
Emma | OfferUp Support

Oceniono na 1 z 5

There Contractors have do not have…

There Contractors have do not have there Department of Professional Regulation, License numbers listed on there Advertising, as required by Florida state law . Wonder Why ? Is Scamming encouraged through offer up ?? When I mentioned this too them, they took down my post.

Florida contractors
to remember that their license
number must be included in all
offers of service, bids, business
proposals, contracts or
advertisements, regardless of the
medium. Pursuant to Rule 61G4-
12.011, F.A.C., advertisements
include any electronic media
including lnternet sites. So please
remember to incude your license
number on your websites, social
media pages and other
advertisements.
When in doubt always list your
number.

21 sierpnia 2025
Opinia niezależna
Logo OfferUp

Odpowiedź od OfferUp

Peter,

I am sorry your listing was pulled down and that some customers are not following your state laws. We encourage all customers to confirm this information prior to having work completed.

I requested some additional information so I could look into your post that was removed for you.

Maleka| OfferUp support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej