Odpowiedź od Odds96

19 gru 2024

Dear Mohankumar,

Thank you for sharing your experience with us.

We understand that losing can feel frustrating, but remember — in gambling, sometimes you win, sometimes you lose. Who knows? Your next big win could be just around the corner! 😊

Regarding bonuses, we recommend joining our Telegram channel where we announce daily bonuses and free spins. Don’t miss out on these exciting opportunities!

You can join here:
https://t.me/odds96com

We value your trust and hope to see you enjoying our platform again soon. If there’s anything else we can assist with, please reach out to us at support@odds96.com or via live chat.

Best regards,
Odds96 Feedback Team 🎰✨

Odpowiedź od Odds96

19 gru 2024

Dear Kaur,

Thank you for sharing your concern with us.

After a thorough review and contacting our payment service provider, we can confirm that the deposit of 300 INR was never received on our end. Additionally, we observed that the bank statement you provided did not include any UTR (Unique Transaction Reference), which is necessary for us to locate and allocate your deposit.

We recommend that you reach out to your bank to verify the transaction and obtain the UTR. Once you have this information, please share it with our support team at support@odds96.com, and we’ll investigate further to assist you promptly.

We understand your frustration and want to assure you that we are here to support you through this process. Please don't hesitate to reach out if you have any further concerns.

Best regards,
Odds96 Feedback Team 💳✨

Odpowiedź od Odds96

19 gru 2024

Dear Prince,

Thank you for sharing your feedback and thoughts! 😊

You’ve perfectly captured the spirit of gaming — sometimes luck is on your side, and you win big, while other times, the results don’t go your way. It’s all about enjoying the journey and the thrill of the game!

We’re glad you find the game good, and we hope you continue to have exciting moments on our platform. If you ever have questions or need support, feel free to reach out to us at support@odds96.com or via live chat.

Wishing you lots of luck and unforgettable wins ahead! 🍀🎰

Best regards,
Odds96 Feedback Team 🎲✨

Odpowiedź od Odds96

19 gru 2024

Dear Dip,

Thank you so much for your kind words and for sharing your positive experience with Odds96! 😊

We’re thrilled to hear that you find our platform wonderful and are satisfied with the system. Your feedback inspires us to keep improving and delivering the best gaming experience possible.

If you ever have any suggestions or need assistance, feel free to reach out to us at support@odds96.com or via live chat. We’re always happy to hear from our valued players!

Looking forward to seeing you enjoy more on our platform. Wishing you lots of fun and luck! 🎰✨

Best regards,
Odds96 Feedback Team 🎲💚

Odpowiedź od Odds96

3 gru 2024

Dear Prerit,

Thank you for your feedback — we truly appreciate you taking the time to share your experience.

We’d like to clarify that 99% of withdrawals are processed within minutes. However, on rare occasions, delays can occur due to unforeseen circumstances. We are constantly working to ensure that all transactions are as fast and seamless as possible.

Regarding the referral bonus, we are thrilled to hear your enthusiasm! It’s one of the features we receive regular feedback about, and we’re happy to know players like you are excited for it. Your excitement tells us you enjoy the platform, which means the world to us. We’re pleased to share that a referral program is coming soon — stay tuned for updates!

Thank you again for your patience and support.

If there’s anything else we can assist you with, feel free to contact us directly at support@odds96.com or via live chat.

Best regards,
Odds96 Feedback Team 🎉💵✨

Odpowiedź od Odds96

3 gru 2024

Dear Ritesh,

Thank you for bringing this matter to our attention.

After a detailed investigation, we have confirmed that your deposit of 4200 INR on 11/11/2024 was not credited because the payment did not go through successfully.

From the bank statement you provided, we can see that the payment was refunded to your account. We regret that this information was not clarified sooner and apologize for any inconvenience caused during this process.

If you need further assistance or have any questions, please don’t hesitate to reach out to us directly. We’re here to help.

Best regards,
Odds96 Feedback Team 🎰💫

Odpowiedź od Odds96

30 paź 2024

Dear Kaushal,

Thank you for your feedback.

We understand the importance of timely deposits, and we’re sorry for any inconvenience you experienced.

We see that your deposit, made at 4:58 PM, was successfully credited at 11:37 PM, which is within our 24-hour timeframe for deposit processing. While we strive to credit all deposits within minutes, there are instances where additional verification with our payment provider is necessary to ensure everything is accurate.

We are continuously working to improve our processing times, and your feedback helps us in these efforts. If you have any further questions or need assistance, feel free to reach out to us at support@odds96.com or through our chat feature.

Best Regards,
Odds96 Feedback Team 🎰💸💬⚡

Odpowiedź od Odds96

30 paź 2024

Dear Sanjana,

Thank you for your feedback.

We understand that bonus requirements can sometimes be complex, and we’re sorry for any frustration you’ve experienced with the withdrawal process.

As per our records, you were awarded 100 free spins, each valued at 50 INR, resulting in winnings of 11,500 INR. To comply with our wagering requirements, these winnings must have been wagered above x1.1 to be eligible for withdrawal, according to our Terms of Service.

Unfortunately, as the wagering requirement was not fully met, the winnings were voided according to our Terms of Service, which we communicated through both chat and email.

Please note that threats of negative reviews will not alter our decisions. We fully comply with our Terms of Service and apply these terms fairly to all players.

We are continuously reviewing our bonus terms to ensure transparency, and your feedback helps us improve this process. If you have further questions or need additional assistance, please don’t hesitate to contact us at support@odds96.com or through our chat feature.

Best Regards,
Odds96 Feedback Team 🎲💰🎯🕹️

Odpowiedź od Odds96

30 paź 2024

Dear Chaithanya,

Thank you for sharing your feedback!

We pride ourselves on offering the widest sports betting coverage, especially in cricket, along with an exciting collection of slots and live dealer games. Our goal is to provide an amazing experience for all our players, and we're glad you’re enjoying it.

If you ever have any questions or need assistance, don't hesitate to reach out!

Best Regards,
Odds96 Feedback Team 🎉🏏🎰💬

Odpowiedź od Odds96

20 paź 2024

Dear Nitin,

As mentioned in our previous emails and responses, we have already communicated with you regarding the closure of your account. We have also explained that this decision was made due to a violation of our Terms of Service, specifically related to multiple accounts (Clause 1.6.1.9).

We understand this might be frustrating, but we want to emphasize that the decision is final, and we have already provided all necessary information.

For any further clarification, please refer to the emails we have sent you.

Best regards,
Odds96 Feedback Team 🎮💸💬⚡

Odpowiedź od Odds96

9 paź 2025

Appreciate it, Rishi!

Glad to know you’re enjoying the platform and found withdrawals and deposits smooth — that’s exactly the experience we work hard to deliver. Thanks for sharing your thoughts!

Odds96 Feedback Team 💸🎯⚡

Odpowiedź od Odds96

30 paź 2024

Dear Player,

Thank you for your feedback.

We couldn’t locate your account in our database, so please ensure you’ve entered the correct details. Additionally, our support team is known for responding very quickly, typically within a couple of minutes. We’re committed to providing the best experience for all our players, including prompt support and exciting bonuses.

If you need assistance or have questions, please reach out to us at support@odds96.com, and we’ll be happy to help you directly.

Best Regards,
Odds96 Feedback Team 🎲💬⚡️🎁

Odpowiedź od Odds96

30 paź 2024

Dear Amol,

Thank you for your kind words!

Our team is committed to delivering a seamless experience, and we’re glad to know we’re meeting your expectations. We’re also constantly expanding our payment options to make deposits and withdrawals even more convenient and hassle-free.

If you have any suggestions or need assistance, feel free to reach out. We’re here to help!

Best Regards,
Odds96 Feedback Team 💸🎰🚀🌟

Odpowiedź od Odds96

9 paź 2025

That’s great to hear, Arjun!

We’re really glad that you’re satisfied with Odds96. We’re here to make every game simple, smooth, and fun — and your feedback shows we’re doing it right.

Odds96 Feedback Team 🎰💬⚡

Odpowiedź od Odds96

9 paź 2025

Thanks for your feedback, Imran!

We’re glad you’re enjoying the platform and finding it comfortable to use. Our team keeps improving Odds96 every week — making sure it stays fast, fair, and fun for everyone who loves sports and casino.

Odds96 Feedback Team 🎯💸💬

Odpowiedź od Odds96

9 paź 2025

Thanks for your review, Vinita!

We’re so glad to hear you’re having a great time playing on Odds96. That’s exactly why we’re here — to make every game smooth, fun, and fair. Enjoy your time and good luck in your next round!

Odds96 Feedback Team 🎲💫💬