Terrible service. I paid the solicitors of octopus in full as requested at the beginning of the transaction, they then started moving the goal posts constantly for 3 months to the point where we gave... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As a broker one of your main problems is finding a lender who understands the clients needs. From the initial enquiry with Oliver Porter (BDM), too the underwriting of Paul Mann both were constantly... Zobacz więcej
We have recently completed a bridging loan in a matter of weeks with Octopus Property. The application was super urgent and needed to move promptly. Regulated loan with sale as exit, Terms were... Zobacz więcej
As a qualified broker, I always look forward to working with Octopus on a case. Not only are they knowledgable, they think outside the box and are attentive to the clients needs. If broker or c... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Octopus Real Estate is a leading specialist real estate investor, with over £3.5 billion in real estate assets and secured lending, and a highly experienced team of over 90 professionals. The property lending team provides customer focused financing solutions across the UK residential, commercial and development sectors. The team has lent more than £5.7 billion across over 4,100 loans, providing competitive financing throughout the UK with loans ranging from £100,000 to £50 million. The healthcare team manages over £2 billion of investments, with a focus on care homes and retirement communities – sectors requiring significant investment given the UK’s ageing population.
Dane kontaktowe
33 Holborn, EC1N 2HT, London, Zjednoczone Królestwo
- +44 (0) 800 294 6850
- sales@octopus-realestate.com
- octopus-realestate.com
Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Claire Dunning has been absolutely…
Claire Dunning has been absolutely fantastic with a deal I have recently completed, always on hand to help, proactive and approachable- An credit to Octopus. Always my number 1 lender to go to.
Quick, Efficient & Helpful
Jess & Jordan have been invaluable in seeing through a mortgage for an otherwise impossible situation. It was never going to be easy but they were always on hand to help, explain & keep the process moving.
Professional and Extraordinary service
I've been working with Jordan and Jessica over the past year in which we have completed many cases. On each application they have provided quality, timely and professional service throughout. During times of slightly pressured moments, Jordan and Jess acted efficiently and effectively for the applications to continue without much delay. It has been a real pleasure in working with Octopus and will continue to do so.
Overall friendly people who are willing to listen and help.
This was our first official case with this lender. Oli is our BDM and was great at getting things done. Rob the underwriter made sure to keep us in the loop. Our client was extremely happy upon offer and then completion.
Good job all round!
Claire, Fay, Jordan & Becky at all superstars for refinancing a US based client on the last day of his bridging loan!
Regulated Bridge
I placed a regulated Bridge to Octopus for a client downsizing to purchase a new home, they offered very competitive rates, their customer service was impeccable, the whole team kept me well informed all the way through until completion.
I dealt With Samantha Webster initially, who supplied figures and qualified the case scenario, very efficient, I then dealt with Oliver Poter at preliminary application stage, Oli was on hand to answer questions and guide me through the process. Once the application was submitted, I dealt with Paul Mann the credit Manager, who worked incredibly hard, replying to all my emails swiftly, Paul worked relentlessly chasing solicitors, checking data / documents, without his contribution, the client would have failed to make deadline, and lost the onward purchase.
I highly recommend Octopus Real Estate.
The very best service!!
I placed a foreign national buy to let purchase with Octopus and was expecting it to be a bit of a difficult case. I was wrong! Both Fay Potts (credit manager) and Michael Mather (BDM) made the process as easy as possible.
From my initial enquiry all the way through to completion. They even helped chase solicitors which is unheard of from any lender.
Will definitely be back again. Thanks again both.
Chris
Manchester Mortgage Centre
Pleasure working with Octopus
Pleasure working with Octopus, always a quick response and very friendly, will do anything they can for you to complete the deal. I look forward to working with them more in the future
Both Jordan and Jess have been…
Both Jordan and Jess have been outstanding throughout this process. They have kept me up to date every step on the way. They’ve gone above and beyond to ensure I have completed. Friday 13th today and guess what, we’ve COMPLETED.
CLIENT COMPLETION
Between Jess & Jordan, they really have provided a first class professional service. Nothing is too much trouble and they ALWAYS respond in a timely fashion, without being chased - it's most refreshing to deal with like minded people who share the same mission - to get the job done! Thanks a million both
Thank you!
I just want to give a shoutout to Fay Potts who was extremely patient and helpful with a transaction of mine. If it wasn’t for her help there is no way this would have completed before Christmas! Thank you!
Super
Have used Octopus a couple of times now & every time they are quick, decisive & clear in the process & what they need. Will use Octopus again for sure.
Fantastic service
we took a complicated case to octopus who have such an excellent commercial awareness and always look at ways to get deals done. Claire Dunning as always is extremely responsive and adds value to our proposition.
Professional and timely response and…
Professional and timely response and above all great service provided by Claire. We have recently completed a few cases and Claire went the extra mile to help us.
What a FANTASTIC journey...
What a FANTASTIC journey... I want to say a HUGE thank you to Sam W, and Claire D, for the great work they did on and for my clients application. I received clear and detailed information on what was needed to ensure the application went as smoothly as possible and, received swift communication to any queries I had - Fantastic teamwork. I would also like to say thank you to Fay P, for helping finalise the offer paperwork. Thanks and look forward to working with you and Octopus Real Estate again.
Great customer service
Good products, great customer service. Had a very difficult completion, Sup Sapatnekar went over and above to enable this completion to take place so as not to financial impact the client - fantastic service !
Highly Recommend
Jordan from Octopus is a real asset to their team. As a property investor I would highly recommend and will be coming back as a repeat customer.
Great service from Octopus and…
Great service from Octopus and particularly Paul Mann and Oliver Porter, nothing is ever too much trouble and go beyond service levels of other bridging and buy to let providers, Would have not hesitation recommending them to others
Massive Thank you
I am a broker and deal with lots and lots of lenders, this week has been insane and i am very snowed under, i emailed Jessica Wilson at Octopus who is dealing with one of my applications and advised I was swamped, she said that she could help and did so by contacting our client direct and copying me in.
This kind of small gesture was absolutely what I needed, and it makes me want to put more business to Octopus, having such a good relationship and such helpful staff really makes a massive difference, Thank you so much Jessica xxxxxxxxxxxxxx
Fantastic service
Michael, Kayley and Jessica have been amazing! The market is crazy right now but I always get a quick response and will do anything to help. A fantastic team! Keep up the good work :)
Doświadczenie Trustpilot
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