Octopus Capital Recenzje 

97
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've worked with Ismail a lot over the last year or so. He is a brilliant BDM and always a pleasure to deal with. He is extremely responsive and consistently gets terms back to me quickly, but what I... Zobacz więcej

Oceniono na 5 z 5

I have used Octopus several times as a broker and dealing with them is straight forward and professional. You don't have to chase them as they are proactive in deals and want to get things funded. Spe... Zobacz więcej

Oceniono na 5 z 5

I have recently submitted my first Bridging application with Octopus. The portal is very easy to use and the BDM Ismail Chaudhry very helpful and quick to respond in the quoting stage. He was very foc... Zobacz więcej

Oceniono na 5 z 5

I just wanted to take a couple of minutes thank Ishmail for the exemplary service he provides. Always accommodating, always accessible, nothing ever too much trouble, never overpromises and under deli... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Octopus Capital, part of Octopus Group, is a leading specialist real estate investor, with over £3.3 billion under management and a highly experienced team of over 90 professionals. Our property lending team provides bespoke, customer focused financing solutions across the UK residential, commercial and development sectors. The team has lent more than £7.5 billion across over 5,200 loans, providing competitively priced financing throughout the UK and spanning the property investment lifecycle, with loans typically ranging from £100,000 to £50 million.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

97 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(97)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 15

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

It worked so smoothly

They listened, they explained, they answered our questions. All simple actions. However, if you are hearing from your solicitor that loans of the kind we wanted would go wrong and we would lose the house we were buying, it was good to speak to Claire at Octopus to have the system explained, and that the process we were involved with was safe. Even better when it all went as smoothly as they explained. We had been told by friends that Octopus were trustworthy and we can confirm that 100%.

8 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

I always look forward to an Octopus case

As a qualified broker, I always look forward to working with Octopus on a case. Not only are they knowledgable, they think outside the box and are attentive to the clients needs.

If broker or client have any questions or require any points explaining they are always happy to assist.

Special thank you to Sam, Chris and Jess for being fabulous!

5 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent 👍

Octopus staff excellent, helpful and on the ball with communication
I would recommend to anyone
I would give a score of 100%👍

23 lutego 2024
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you for sharing! We are very proud of our team at Octopus Real Estate and are thrilled you had such a good experience with us.

Oceniono na 5 z 5

We have just had a bridging completion…

We have just had a bridging completion this week, and the whole process was swift and smooth. Clare Dunning (Credit Manager) was extremely helpful throughout, going over and above to ensure that completion took place/funds were released in time.

9 sierpnia 2024
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you for sharing! We love the entire team at Octopus Real Estate, and Claire is no exception! She really is special. Thank you!

Oceniono na 5 z 5

Excellent service from Octopus

Excellent service from Octopus, especially Claire Dunning, she regularly went above and beyond to ensure the deal completed within timescales.

7 sierpnia 2024
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you so much for sharing your experience with Claire! We are quite proud of our team, and Claire is a perfect example of why.

Oceniono na 5 z 5

Claire was fantastic from start to…

Claire Dunning was fantastic from start to finish for a purchase application that we put through Octopus Real Estate.

5 lipca 2024
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you for your lovely review! We are big Claire Dunning fans over here, thanks for sharing.

Oceniono na 5 z 5

Great experience

Great experience, underwriting was efficient and they applied a common sense approach where required. Claire Dunning was a big help and kept us informed throughout each stage

3 lipca 2024
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you so much for sharing your experience! We are very proud of the Octopus Real Estate team, and Claire is no exception! Thanks again.

Oceniono na 2 z 5

Ok then annoying and unreasonable

Ok at first and the rate was good. Half way through the 12 month term the company began asking me how I was redeeming the loan - this happened regularly then until in April when I was ready to redeem the loan, they hadn’t actually applied their charge to the title document and delayed me repaying them. This cost me 2 months in interest, equivalent of £2k. Not once have the even considered waiving this interest and I have had to pay it.

26 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Credit where it's due!

A complex case that was completed within 10 days. Excellent work ethic, communication and genuinely wanted to help. If they didn't go above and beyond we would have failed to meet our deadline. It was a pleasure working with you Chris, Paul, Fay, Lotty and Stephen.
....Dream team!
Looking forward to the next one!

16 maja 2024
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you for sharing your experience! We completely agree, Octopus Real Estate has a fantastic, and indeed a dream, team!

Oceniono na 5 z 5

very impressed with the personal…

very impressed with the personal service I received from Octopus Real Estate, in particular Chris Chapman. You don't expect a constant communication with a lender, and even more so from the underwriter. Chris was communicating with myself and other parties to update us, and to help us push the case on. He prevented the case from lapsing - which other lenders would have let happen. I look forward to working with you again in the future.

27 maja 2024
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you so much for sharing your experience with Chris. We are unbelievably proud of our team and this is a fantastic example of why we are. Thank you!

Oceniono na 5 z 5

5 star service

Just completed a finance project for one of my clients with Octopus Real Estate and the service throughout the project was excellent. Credit manager Fay Potts was always on top of the case and whenever anything needed to be actioned her communication was concise and efficient.

The project had a couple of bumps in the road towards the end but again Fays work ethic was second to none as she helped me navigate the barriers resulting in the project completing on time and happy clients. I wouldn't hesitate to work with Octopus or Fay again in the near future.

4 kwietnia 2024
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

This is wonderful to hear! We really appreciate you taking the time to share your experience of working with Fay. We are incredibly proud of our team, and Fay is no exception. Thanks again for working with Octopus Real Estate.

Oceniono na 5 z 5

Amazing result

We have worked with Octopus on many cases and everyone go above and beyond from start to finish. I am very grateful to Jordan and Jess for getting an urgent completion over the line. Thank you both :)

22 lutego 2024
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you for sharing your experience! We are big fans of the entire Octopus Real Estate team. Jordan and Jess are no exception. Thanks again for working with Octopus Real Estate.

Oceniono na 5 z 5

Highly Recommended Lender

Seamless process from start to finish, I was kept updated every step of the way and I will definitely be using this lender to solution my clients again.

Couldn’t have been done without the help of Alex, Fay & Dan 👏🏻

Keep up the great work!!

8 lutego 2024
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you for taking the time to write this review! It means a lot to us, we are very proud of our team. Again, thank you for working with Octopus Real Estate.

Oceniono na 5 z 5

Alex D should be happy!

We work with the lender on many cases and always have good communication and the underwriters do a fantastic job and go the extra mile to help to complete cases, we appreciate it and so do the clients!

thanks especially to Fay Potts for the help on the deal that nearly crashed and burned! but we got there in the end!

Onto the next one!

7 lutego 2024
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you so much for taking the time to share your thoughts! We greatly appreciate it. Thank you for working with Octopus Real Estate.

Oceniono na 5 z 5

great first experience with the team

great first experience with the team, from Alex D, Dan, Lotty. Sam through to Connor. first completion under our belt, hopefully many more

31 stycznia 2024
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Congratulations on your first completion! Thank you for taking the time to leave this comment. We appreciate it and are very proud of our team. Thank you for doing business with Octopus Real Estate.

Oceniono na 5 z 5

Help at hand

Lucia and Paul were on hand to help whenever I needed it and made the process as smooth as possible. Would definitely recommend using them.

14 grudnia 2023
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you so much for taking the time to review. We are thrilled you had such a smooth experience. We are very proud of our team at Octopus Real Estate.

Oceniono na 5 z 5

I want to say a huge thank you to Paul…

I want to say a huge thank you to Paul Mann - Great underwriter who provides an exceptional service and works with you to get the job done - thanks Paul! :)

8 grudnia 2023
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you for sharing! We are very proud of our team at Octopus Real Estate, and Paul is no exception. Thank you for taking the time to share your thoughts.

Oceniono na 5 z 5

Amazing

Octopus have been great on our clients bridging loan, Connor Hornby has been on the ball from start right to legals. I can’t thank him and the team enough. Our client has been so delighted that he will be switching his energy provider to Octopus for the excellence service provided!

30 listopada 2023
Opinia niezależna
Logo Octopus Capital

Odpowiedź od Octopus Capital

Thank you for sharing your experience with Connor and the team at Octopus Real Estate. We sincerely appreciate you taking the time to do so.

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