Love the brand and quality of the products! Have repurchased several times and will do so again. The people are super communicative as well in case you have any questions regarding sizing
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I already loved Octopied Mind for their bold designs and comfy tees, but now I’m obsessed with their customer service too. I accidentally got two of the same shirt for Christmas (clearly, I've develop... Zobacz więcej
Reakcja na opinię
I kept seeing ads of the brand everywhere and wanted to give it a try. I ordered 7 items (Cropped T-Shirts, Long T, Hoodie, short) on Feb 18th and received my order super fast 2 days later. The mate... Zobacz więcej
Reakcja na opinię
I've been a big Octoped Mind fan for a while now. It's a company I discovered at a local store about a decade ago, and have since continued to purchase for myself and friends throughout the years. The... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep odzieżowy
- Sklep z odzieżą męską
- Odzież z nadrukami
- Sklep z odzieżą uliczną
- Sklep z koszulkami
- Sklep z odzieżą damską
Napisane przez firmę
Octopied Mind is an art-driven clothing label transforming hand-drawn art into unfiltered self-expression.
Dane kontaktowe
Odpowiada na 40% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Love the brand and quality
Love the brand and quality of the products! Have repurchased several times and will do so again. The people are super communicative as well in case you have any questions regarding sizing
Great service
Great service! I returned a few orders together and was credited back the shipping fees.
Literally obsessed with everything they make and the quality is outstanding. Their designs are edgy and fun! I get so many compliements.
Outstanding in Every Way
I seriously can’t say enough good things about this company. The quality of every item I've ordered has been amazing and the customer service is truly next level. Natalia — this is about you! :) I totally misread the shipping cost (my mistake), and OM took the time to explain what happened and generously handled the situation even though it was completely my error. Who does that?
It’s rare to find a company where you love the products and feel like they truly care about their customers. I’m really grateful I found them. Hands down one of the best experiences I’ve had with any company.
Easy
I wanted to return some items and OM made it very easy, the person i corresponded with via email was very flexible and understanding and for that, I’m grateful!
I love everything about this brand!
I love everything about this brand! What they stand for, the material quality, their design, the fact it’s women owned ….
I loved every single piece I bought from Octopied, they definitely get a lot of attention and comments.
Living in the US, I got hit with insane tariffs which came in several months later in the form of a FEDEX bill, thanks to our government. I contacted the company to see how we could prevent this with future orders as I love the products and their uniqueness. I did not request compensation but they sent me a coupon for the amount of the tariffs! Amazing customer service, especially coming from a small business who took a direct hit from this. I highly recommend them!
Truly wonderful customer service!!
I ordered my wife 2 shirts on black friday during an amazing sale! Sadly once it arrived I saw the bag was torn open and tapped back up. When I emailed about the issue, not only did I get a reply fast (even during the holidays) but an amazing n generous resolution for this problem! If that wasn’t enough they also helped with an issue due to the tariffs and generously covered that cost this one time since it was right before the California store was up and runny. The management handled all issues with ease and understand and appreciated mine! Iv ordered from them many times as my wife loves their clothes. We all have experienced issues when ordering online from other companies but the ones that matter and show they care to me are those who really step up to make sure you are satisfied by the resolution! Can’t wait to purchase again!
J'ai eu à transiger avec le service à…
J'ai eu à transiger avec le service à la clientèle à 2 reprises pour des frais de shipping qui avaient été facturés par erreur; le site encourage le client à dépenser plus de 185$ pour éviter un frais de 15$ de shipping, mais ça ne fonctionne pas. Bref, j'ai eu droit à des messages personnalisés, et beaucoup de gentillesse et bienveillance dans les communications. Octopied Mind a une belle équipe de soutien au service à la clientèle.
Wonderful team!
Wonderful team! The quality of the T-shirts I ordered actually surprised me. You don’t see this heavy a cotton!
When I had a question about delivery they responded so promptly and went over and above.
I can’t wait for their next drop!
Great customer service
Great customer service! I got a shirt and wanted to add another one to my order as a gift but wasn’t able to do so. They provided me with a free shipping code and were very kind in their communications. I would order again without hesitation. Their shirts were also of excellent quality !
So Helpful
I LOVE this company, they were very helpful to me when I was navigating an issue. Thank you!
Dream Rotation
Octopied Mind has easily become my weekly rotation wear! I love the short fit without it being entirely cropped, and the buttery soft texture just melts on my skin!
It's hard to figure out which 3 to purchase at a time, yes I said 3! They're just toooo relatable! 😅👽💚🖖🏼
I save until I can get 'em! I'm addicted in the best way, these shirts will last.
This company is very concerned about customer satisfaction
This company is very concerned about customer satisfied. I contacted them regarding a delivery issue. They expedited my order to ensure I received it prior to leaving the country. Their clothing continues to be beautiful and of excellent quality. It’s important to support Canadian companies owned by women. I look forward to more great products.
I had a wonderful experience with this…
I had a wonderful experience with this brand. Swift delivery, amazing and understanding customer support, and overall a high quality product. Thanks for everything!
Great customer service and shirts
The customer service team was really helpful with an error on my order. They fixed the issue immediately! The quality of the T-shirts were great, they were soft and much thicker than anticipated.
I would size up if you want an oversized fit. I have a large chest and ordered an XL, but it’s a little more fitted than I wanted. Still love the shirt and designs though!
One of my favorite brand
The quality is incredible et the customer service is great.
I ordered 5 times and was never disapointed
Original and good quality products
The products are really original. The quality is really good! There was some delays (out of their control) when I ordered but they managed that in a good way.
Incredible Woman-led business
This is one of the most well-led companies I've ever done business with (duh, its all women!)
Every time I have emailed customer service, they were quick to get back to me with a solution, or if they didnt have one right away they communicated that to let me know they're working on it.
On top of all of that, the product is PHENOMENAL! In the past 2 months I've bought 6 shirts and it's basically all I wear. The material is quality and thick and just gets softer after every wash, and the stickers are some of the best quality I have.
I cannot say enough good things about Octopied Mind!! Highly recommend :)
An A++ Company
Absolutely love the clothing, so unique. My collection continually grows! Great fit/style/comfort.
Customer service is also great - they work really hard to make sure you are happy if something isn't quite right - they actually fix it.
10/10 :)
Absolutely LOVE all my pieces from…
Absolutely LOVE all my pieces from Octopied Mind. The quality of the fabric is a 10/10. I always get compliments out in the world when I’m wearing my OM.
The quality of the shirts and printing…
The quality of the shirts and printing is awesome! I did get the wrong item for one of my orders but I emailed the staff and they were super quick to fix the mistake and I had the shirt I ordered within a few days of contacting their Support, plus got to keep the bonus shirt ;)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








