Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... Zobacz więcej
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... Zobacz więcej
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
Dane kontaktowe
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
3,3
Średnia
200 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Super fast, friendly and very professional service
I was worried about ordering prescription glasses on the Internet but Oco were excellent. My query was answered instantly and my order, safe and beautifully packaged, arrived the next day. My Ted Baker glasses were exactly as described and the lenses perfect. And the prices are much better than other websites, so all in all I'm one happy customer and sure to come back.
26 października 2015
Opinia niezależna
Highly recommended
I really appreciate the customer service at this company; for the 2nd time this year Jennie at OCO has gone beyond the call of duty to get me the glasses that I want. Combined with really reasonable prices on quality brands and superfast delivery, I cannot praise the service I have received from this site enough.
26 października 2015
Opinia niezależna
Excellent
Very friendly and professional. Where on the high street could you get your glasses the next day!
17 października 2015
Opinia niezależna
Great, fast service
Quick to respond, fast international delivery and fair prices.
16 października 2015
Opinia niezależna
Amazing price and super fast delivery
This is my first time using ocoglasses and I will not hesitate to recommend them.
First the frames (and premium Variofocal lenses) were less than half the price I had seen in vision express and secondly they were made and delivered in less than 5 days.
Great service and a superb product!
28 września 2015
Opinia niezależna
Love my new glasses!!
Lost my glasses......nightmare!! No, order on line, prescription attached glasses in my hand under 24 hours. Now that is service!! Sorry no highstreet retailer I can't wait two weeks for glasses to be ready. Thank you so much Ocoglasses
22 września 2015
Opinia niezależna
speedy delivery and excellent service
Ordered a pair of Ray-ban - good price and authentic. Also I like the way these guys only stock what is on their website and therefore don't have to wait long for delivery.
14 września 2015
Opinia niezależna
Great service
The service is really good. Glasses fit perfectly and there's no problem with my prescription. All my queries were answered very quickly, glasses with prescription lenses were sent within 24h with next day delivery. Brilliant service. Thank you!
13 września 2015
Opinia niezależna
Great service
Cant fault it, next day delivery, kept informed throughout
10 września 2015
Opinia niezależna
What great service
I bought a pair of Phillips Stark frames with complex prescription extra thin lenses. We were immediately contacted to explain that the frames weren't due in for 7 days, but the lenses would be made in advance to speed up the process.
We were emailed regularly with updates, and a timed delivery given which was perfect.
The spectacles were perfect. I saved around £200 on high street optician prices.
A great company with brilliant service and attention to detail. I would highly recommend them to anyone looking for designer frames and quality lenses at a great price.
5 września 2015
Opinia niezależna
Excellent Customer Service
Excellent glasses and has been delivered next day.Buy with confidence.
29 sierpnia 2015
Opinia niezależna
Fantastic idea... fantastic service!!!
Found the perfect glasses in an opticians but couldn't afford them... especially as they wanted an extortionate amount just for the single lenses too... that's when I found this website and the same glasses were available at a price I could afford AND the single lenses were available at no extra cost... win win!!! Better still the customer service was fantastic and I was very pleased that I could pay via Paypal (as you can never be too careful on unknown websites these days having this option meant more security and peace of mind). Very happy customer and have been talking about my bargain to anybody who will listen :) thank you very much!!!
20 sierpnia 2015
Opinia niezależna
Oco Glasses
Great Service, Great product, Great prices, would recommend to everyone
14 sierpnia 2015
Opinia niezależna
Dita Mach One
Brilliant product but more impressive service.
I'd ordered two pairs of dita's before the one's I'd eventually bought. I returned them both and was refunded straight away.
I would highly recommend OCO sunglasses to others.
First class !!!
9 sierpnia 2015
Opinia niezależna
Great service
After looking on the website I found the sunglasses I wanted, but not in the required size.
I rang and spoke to Jen in Customer services who checked with the supplier and found they had them in stock, she then ordered them for me, and emailed me when they had arrived.
Excellent service and the sunglasses are amazing, great value.
9 sierpnia 2015
Opinia niezależna
Honest retailers and a pleasant transaction
recommend this website for sunglasses. Saw a pair that I wanted in the sunglasses hut and came on here and they were cheaper. Was a little unsure at first but after speaking to customer sales and the option to pay by PayPal I was rest assured.
Quick delivery and was notified delivery all the way till the end.
Will be purchasing my next pair at OCO.
Thanks
6 sierpnia 2015
Opinia niezależna
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