Oakwood Solicitors Ltd Recenzje 1660

Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Samantha at Oakwood was excellent. They were able to handle and manage my claim effectively efficiently and always friendly. My claim was related to a historical claim around loss of hea... Zobacz więcej

Oceniono na 5 z 5

Thanks Max and Aaron for dealing with my case,they kept me upto date with everything along the way nothing was too much trouble. I would recommend Oakwood solicitors

Oceniono na 5 z 5

Aidan Khan and company were incredible. Great communication throughout and persistent in the support. I was a victim of a scam and didn’t get the support I should have from my bank and Aidan was so... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was the victim of a bank scam, when it first happened I had no idea what I could do. I later found Oakwood Solicitors and they were very helpful in advising me what my next steps should be. I wan... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kancelaria

Informacje przekazane przez różne źródła zewnętrzne

We are a local Leeds law firm, offering a wide range of legal services including Employment, Stress At Work, Personal Injury, Medical Negligence and Wills.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 71% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Oceniono na 5 z 5

Samantha at Oakwood was excellent.

Samantha at Oakwood was excellent.

They were able to handle and manage my claim effectively efficiently and always friendly.

My claim was related to a historical claim around loss of hearing

They kept me updated with key updates and were able to accommodate around my personal appointments to continue phone consultations.

I liked how they were able to rely on digital singing tools to help avoid any unnecessary delays.

I would recommend Oakwood for any solicitor claim needs

Thank you very much samatha for all the help throughout the whole process

9 maja 2026
Opinia niezależna
Oceniono na 1 z 5

A Truly Poor and Unprofessional Experience

I am very disappointed with the service from this firm. They cancelled my first appointment at short notice, and rescheduled it. However when I arrived for the second appointment - after bringing my disabled mum with me - I was told the appointment was cancelled again, without a reasonable explanation, the repeated cancellations shows a lack of organisation and respect for clients time.
This caused us unnecessary stress and inconvenience, and left me with no confidence in their organisation or professionalism. I wouldn't recommend them based on this experience.

5 maja 2026
Opinia niezależna
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Odpowiedź od Oakwood Solicitors Ltd

Dear Mohammed,

We are sorry to hear about your experience and sincerely apologise for the inconvenience caused to you and your mother. Repeated appointment cancellations are not the standard of service we expect to provide, and we understand your frustration.

We appreciate you taking the time to share your feedback: it helps us review and improve our appointment procedures and communication.

If there is anything else we can do to assist you, please do not hesitate to speak to our team.

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

Aidan Khan and company were incredible

Aidan Khan and company were incredible. Great communication throughout and persistent in the support.
I was a victim of a scam and didn’t get the support I should have from my bank and Aidan was so understanding and thorough and got me an incredible resolution.
Would highly recommend this company and especially Aidan for all his hard work throughout. I wish him and the team all the best in helping others out and if you have any doubts just get in touch and they will advise.

28 kwietnia 2026
Opinia niezależna
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Odpowiedź od Oakwood Solicitors Ltd

Hi Mike,

We are glad to hear that Aidan was able to assist you satisfactorily.

Many thanks for choosing us!

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

Crypto Scam

I was the victim of a bank scam, when it first happened I had no idea what I could do. I later found Oakwood Solicitors and they were very helpful in advising me what my next steps should be.

I want to thank Aidan Khan for helping me in this case. He was very helpful, patient, showed great attention to detail and was quick to respond to any additonal inquiries that I had. He is a great benefit to the firm

29 kwietnia 2026
Opinia niezależna
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Odpowiedź od Oakwood Solicitors Ltd

Thank you for your review of Aidan's service. We are happy to hear that he was able to help you.

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

My pension had been badly invested in a…

My pension had been badly invested in a company that went bust i thought I'd lost everything but oakwood managed to get the majority back for me
Very easy to work with i cannot recommend them highly enough

27 kwietnia 2026
Opinia niezależna
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Odpowiedź od Oakwood Solicitors Ltd

Thank you for your sharing your thoughts about the experience you had with our Finance team, Paul. We are glad to hear that they were able to assist.

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

I was a victim of a crypto scam

I was a victim of a crypto scam. Oakwood were very helpful. The communication was very good in terms of explaining and keeping me up to date and responding in a good manner or timeframe. I was able to claim some money back and the turn around was fast. I would definitely recommend Oakwood. It was also a no win no fee which was also better for me as I wouldn't have been able to afford it.

10 marca 2026
Opinia niezależna
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Odpowiedź od Oakwood Solicitors Ltd

Thank you for your kind review of our service, John. We are glad we were able to assist you!

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

I had a great experience with Oakwood…

I had a great experience with Oakwood solicitors they did a great job and I would recommend them to anyone who is interested in them Antony crooks

25 lutego 2026
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Odpowiedź od Oakwood Solicitors Ltd

Thank you for kindly taking the time to review our service, Antony. We are glad that we could assist you.

Kind regards,
Team Oakwood.

Oceniono na 1 z 5

I am perplexed as to how this law firm…

I am perplexed as to how this law firm has top ratings and awards!? A recent experience would put them at the bottom of the league table for customer service. The discourteous and disrespectful manner in which my enquiry was dealt, no salutation the follow up email the same, contents from the " call handler" from " New Enquiries "leaves alot to be desired her insensitivity regarding the urgency definitely does not sit within an " Award Winning" Law Firm.

Fortunately, I was able to deal with the matter without further delay from an alternative source.

The response to my review from Oakwood Solicitors completely missed the point.

It is an insult for Oakwood Solicitors Leeds to request an Executor and Trustee of an estate to send across an image of an document required to be witnessed by a solicitor when the call handler does not address the person by name no salutation does not know how to send or prepare a courteous reply no salutation again. Absolutely appalling customer service. How on earth Oakwood Solicitors were awarded a top rating is beyond my comprehension. When a standard is lowered so are expectations lowered a rating may achieve 5 stars based on the quality of acceptance by the solicitor.

Thank goodness not all Law Firm's are tarred with the same brush; resolved without the necessity of sending an image.

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od Oakwood Solicitors Ltd

Hi Barbara,

We are sorry to learn that we were not able to assist you to your satisfaction. However, we were unable to proceed any further with your request due to insufficient documentation from yourself. At which point we were told that our services were no longer required.

If there is anything else we can clarify with you, please do not hesitate to get in touch with us on 0113 200 9720.

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

EXCELLENT SOLICITOR KEPT ME UPDATED…

EXCELLENT SOLICITOR KEPT ME UPDATED EITHER BY PHONE OR EMAIL,WOULD ADVISE ANYONE TO SPEAK TO THEM,THEY WILL ADVISE OR HELP,CANT FAULT THEM IN ANYWAY

1 kwietnia 2026
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Odpowiedź od Oakwood Solicitors Ltd

Thank you or taking the time to share your kind thoughts on our service, Kara. We were happy to assist you.

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

Very Professional Company

So glad I chose Oakwood Solicitors to handle my Fraud claim. The company was very helpful throughout my claim from start to finish and handled everything very professionally.
Thank you Stephanie for all your help & assistance. Even though we didn't manage the full refund of monies a win is a win & very grateful for all your support, through a stressful time.

23 marca 2026
Opinia niezależna
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Odpowiedź od Oakwood Solicitors Ltd

Thank you for your kind review of Stephanie's service, Mandy. We are delighted that she was able to assist you.

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

Champions

I would like to thank Aidan Khan and his staff for their support in securing my funds from the platform that took my money Well done guys

13 marca 2026
Opinia niezależna
Logo Oakwood Solicitors Ltd

Odpowiedź od Oakwood Solicitors Ltd

Thank you for your kind review of Aidan's service. We are very glad that he was able to assist you to your satisfaction.

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

Great solicitors and highly recommend.

These solicitors are fantastic and extremely helpful and really fight for you.
They are always in touch with updates and keep you informed every step of the way.
I would highly recommend them and as if you have a case these are the people to fight for you and get you a result.
*****

11 marca 2026
Opinia niezależna
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Odpowiedź od Oakwood Solicitors Ltd

Thank you for your very kind review, Patrick. We are glad that we were able to assist you to your satisfaction.

Kind regards,
Team Oakwood.

Oceniono na 3 z 5

Could have done a bit more

Could have done a bit more , the money offered was pathetic , but took as needed asap, left me an angry man . Scared me for life .

25 lutego 2026
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Odpowiedź od Oakwood Solicitors Ltd

Thank you for your review, Russel. We’re sorry to hear you felt disappointed with the compensation. The amount was set by the scheme’s fixed tariff, which meant it was capped and not something we were able to influence.

We do appreciate you allowing us to support you, and if you’d like to discuss anything further, please feel free to get in touch.

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

They did everything

They did everything, from start to finish.
And did exactly what they said.

25 lutego 2026
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Odpowiedź od Oakwood Solicitors Ltd

Thank you for your kind review, Nicholas. We are glad we were able to assist you to your satisfaction.

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

Excellent service with good…

Excellent service with good communication

25 lutego 2026
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Odpowiedź od Oakwood Solicitors Ltd

Thank you for your kind words, Mark. We are happy to know that we were able to help you in your matter.

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

What a great company

What a great company, i contacted Oakwood with my issue. They took it on with compassion and professionalism. Nothing was too much trouble for them. Got the outcome we wanted very quickly Would recommend this firm to anyone.

25 lutego 2026
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Odpowiedź od Oakwood Solicitors Ltd

Thank you for your kind words, Terry. We are happy to have been able to help you.

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

Awesome left them do what they had to…

Awesome left them do what they had to do 💯 true to there word very pleased with the outcome

25 lutego 2026
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Odpowiedź od Oakwood Solicitors Ltd

Thank you for taking the time to share your thoughts, Simon. We are very happy to have been able to help you.

Kind regards,
Team Oakwood.

Oceniono na 5 z 5

Pension Claim. Stephanie Gardner

Complete satisfaction with the handling of my claim from start to finish. Yes due to process it took a long time but Stephanie Gardner always kept me up to date and that was a big help. Overall ten out of ten And of course total completion in the end. Again Thank You

19 lutego 2026
Opinia niezależna
Logo Oakwood Solicitors Ltd

Odpowiedź od Oakwood Solicitors Ltd

Thank you for your kind review, Simon. We are delighted to hear that Stephanie was able to assist you satisfactorily.

Kind regards,
Team Oakwood.

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