Ive been with Oaken for 10 years. No serious issues whatsoever. Didnt give them 5 stars because they are not perfect. But still much better rates than the others so Im sticking with them
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Talk about the LH not knowing what the RH is doing... The short of it is, multiple phone calls and multiple emails have (hopefully, finally) resulted in the closing/cash out of my GIC account. Being t... Zobacz więcej
Constructively, I have been a member for several years & found no issues; indeed, high interest rates, esp. GICs. But lately I have encountered a series of unkind outcomes. My latest issue involved an... Zobacz więcej
We were switching our investment from Achieva to Oaken because our your higher interest rate. Not happy about the process. Much too much time waiting to talk to a customer representative, having... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Oaken Financial offers savings and investment options like Guaranteed Investment Certificates, Retirement Savings Plan, Retirement Income Fund and Oaken savings account.
Dane kontaktowe
King Street West 145, M5H 1J8, Toronto, Kanada
- oaken.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My first experience was very 👍 good
My first experience was very 👍 good
No problems...cash being transferred
I called to transfer tax free savings, and the agent said he would transfer money and I don't have to do anything. Transaction did not go through..
Because agent was not trained on registered accts...he should have told me to fill out papers and send back to Oaken.
Agents were all very nice and helpful.
I will be transferring more funds soon.
All in all I think Oaken is a good company and will do more business with them

Odpowiedź od Oaken Financial
One of my RRSP have been missed place…
One of my RRSP have been missed place . It has been a Number of days that they have been trying to find it so I’m not too happy
One less star for not having TFSA Cash accounts
This is a great company I would have given it 5 stars if it would have TFSA cash accounts.

Odpowiedź od Oaken Financial
I was looked after by an agent in a…
I was looked after by an agent in a very professional manner and together with a very attractive interest rate for the GICs is what attracted me to Oaken Finacial.
Thank you,
Best Regards
George V.

Odpowiedź od Oaken Financial
KUDOS!
Easy to deal with, great rates! Customer service is very good, better than the Big Banks!

Odpowiedź od Oaken Financial
I'll keep investing as long as you rate…
I'll keep investing as long as you rate are good.

Odpowiedź od Oaken Financial

Odpowiedź od Oaken Financial
So far
So far, so good. I have no bad experience to relate. I'm a new customer to Oaken and up to now, the service has been excellent.

Odpowiedź od Oaken Financial
I have been very pleased…..
I have been very pleased with my Oaken experience. All the reps have been very knowledgeable and easily guided me through the process f my investments.

Odpowiedź od Oaken Financial
Your office agent in Vancouver.
Your Oaken representative, Mr. Epi Xiao was professional, courteous and knowledgeable. He is an asset to you company. Recently I phoned your 1-800 number to discuss a few matters. My questions were answered promptly and
clearly.

Odpowiedź od Oaken Financial
Website not always user friendly
I wanted to buy GICs once logged in my saving account and it was not clear on how to proceed from the options available to me. I had to send an email to Oaken and they told me that I had to proceed with opening a new account and selecting the option GIC. I have other saving accounts with virtual banks and it was more user friendly to buy GICs from my saving account.
At least they should explain the process in the Q&A section of the website

Odpowiedź od Oaken Financial
Why does Oaken NOT offer a simple TFSA…
Why does Oaken NOT offer a simple TFSA savings account option at the same Quebec leading interest rate. Your current offering is ONLY for GIC's. As a senior with health problems I need to access right away MY MONEY if I have yet another sudden event.

Odpowiedź od Oaken Financial
The rates are good
The rates are good, it was a little hard to sign up, the phones are always busy, it was worth the time spent.

Odpowiedź od Oaken Financial
Prompt Service
Great service with the associate on my phone calls Promptly fixed my issue!😀

Odpowiedź od Oaken Financial
Fantastic rates
Fantastic rates. Appealing interface. Quick set-up.
I would give it five stars but the lack of an RRSP savings account where you can park your money when GIC matures (like what EQ Bank has) would really elevate the experience.

Odpowiedź od Oaken Financial
Excellent customer service
I organized this GIC for my mother. The staff was friendly, patient and terrific with their help in assisting me with migrating funds from the paltry low-interest saving account my mother had at her regular bank over to Oaken (literally 4 x the interest). They also helped me migrate funds from another credit union to open an RRSP GIC at Oaken. Unlike the financial institution I was with, Oaken has an office here in Vancouver which made it much easier to get help in-person with these transactions.

Odpowiedź od Oaken Financial
Well run and trusted you can always…
Well run and trusted you can always talk to someone for help...!I like Oaken

Odpowiedź od Oaken Financial
Very good overall
The rates are above average. Money transfers worked well. Website is ok. GIC purchase is easy.
Statement numbering is a little confusing: the statement containing the January activity is called the February statement and so forth.

Odpowiedź od Oaken Financial
other than a few problems connecting by…
other than a few problems connecting by telephone earlier this year, my experiences with your agents have been pleasant and helpful

Odpowiedź od Oaken Financial
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