Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Ive been with Oaken for 10 years. No serious issues whatsoever. Didnt give them 5 stars because they are not perfect. But still much better rates than the others so Im sticking with them

Oceniono na 1 z 5

Talk about the LH not knowing what the RH is doing... The short of it is, multiple phone calls and multiple emails have (hopefully, finally) resulted in the closing/cash out of my GIC account. Being t... Zobacz więcej

Oceniono na 1 z 5

Constructively, I have been a member for several years & found no issues; indeed, high interest rates, esp. GICs. But lately I have encountered a series of unkind outcomes. My latest issue involved an... Zobacz więcej

Oceniono na 2 z 5

We were switching our investment from Achieva to Oaken because our your higher interest rate. Not happy about the process. Much too much time waiting to talk to a customer representative, having... Zobacz więcej

Informacje dotyczące firmy

  1. Finanse i ubezpieczenia

Napisane przez firmę

Oaken Financial offers savings and investment options like Guaranteed Investment Certificates, Retirement Savings Plan, Retirement Income Fund and Oaken savings account.


Dane kontaktowe

  • King Street West 145, M5H 1J8, Toronto, Kanada

  • oaken.com

2,5

Słaba

Wynik TrustScore: 2.5 na 5

296 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My first experience was very 👍 good

My first experience was very 👍 good
No problems...cash being transferred

I called to transfer tax free savings, and the agent said he would transfer money and I don't have to do anything. Transaction did not go through..
Because agent was not trained on registered accts...he should have told me to fill out papers and send back to Oaken.
Agents were all very nice and helpful.
I will be transferring more funds soon.
All in all I think Oaken is a good company and will do more business with them

6 kwietnia 2022
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Odpowiedź od Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Oceniono na 5 z 5

Great services

Great services, and great personnel.

6 kwietnia 2022
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Odpowiedź od Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Oceniono na 5 z 5

I was looked after by an agent in a…

I was looked after by an agent in a very professional manner and together with a very attractive interest rate for the GICs is what attracted me to Oaken Finacial.

Thank you,
Best Regards
George V.

6 kwietnia 2022
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Odpowiedź od Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Oceniono na 5 z 5

KUDOS!

Easy to deal with, great rates! Customer service is very good, better than the Big Banks!

6 kwietnia 2022
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Odpowiedź od Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Oceniono na 5 z 5

So far

So far, so good. I have no bad experience to relate. I'm a new customer to Oaken and up to now, the service has been excellent.

6 kwietnia 2022
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Odpowiedź od Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Oceniono na 5 z 5

I have been very pleased…..

I have been very pleased with my Oaken experience. All the reps have been very knowledgeable and easily guided me through the process f my investments.

6 kwietnia 2022
Logo Oaken Financial

Odpowiedź od Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Oceniono na 5 z 5

Your office agent in Vancouver.

Your Oaken representative, Mr. Epi Xiao was professional, courteous and knowledgeable. He is an asset to you company. Recently I phoned your 1-800 number to discuss a few matters. My questions were answered promptly and
clearly.

6 kwietnia 2022
Logo Oaken Financial

Odpowiedź od Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Oceniono na 4 z 5

Website not always user friendly

I wanted to buy GICs once logged in my saving account and it was not clear on how to proceed from the options available to me. I had to send an email to Oaken and they told me that I had to proceed with opening a new account and selecting the option GIC. I have other saving accounts with virtual banks and it was more user friendly to buy GICs from my saving account.

At least they should explain the process in the Q&A section of the website

6 kwietnia 2022
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Odpowiedź od Oaken Financial

Thank you for your feedback, we strive to improve our customer experience. All the best from the Oaken team.

Oceniono na 4 z 5

Why does Oaken NOT offer a simple TFSA…

Why does Oaken NOT offer a simple TFSA savings account option at the same Quebec leading interest rate. Your current offering is ONLY for GIC's. As a senior with health problems I need to access right away MY MONEY if I have yet another sudden event.

6 kwietnia 2022
Logo Oaken Financial

Odpowiedź od Oaken Financial

Thank you for your review. We strive to improve our products offerings and have taken note of your feedback. All the best from the Oaken team.

Oceniono na 4 z 5

The rates are good

The rates are good, it was a little hard to sign up, the phones are always busy, it was worth the time spent.

6 kwietnia 2022
Logo Oaken Financial

Odpowiedź od Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Oceniono na 5 z 5

Prompt Service

Great service with the associate on my phone calls Promptly fixed my issue!😀

6 kwietnia 2022
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Odpowiedź od Oaken Financial

Thank you for your feedback, we're glad your issue was resolved. All the best from the Oaken team.

Oceniono na 3 z 5

Fantastic rates

Fantastic rates. Appealing interface. Quick set-up.
I would give it five stars but the lack of an RRSP savings account where you can park your money when GIC matures (like what EQ Bank has) would really elevate the experience.

6 kwietnia 2022
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Odpowiedź od Oaken Financial

Thank you for your feedback. We strive to improve our products offerings and have taken note of your feedback. All the best from the Oaken team.

Oceniono na 5 z 5

Excellent customer service

I organized this GIC for my mother. The staff was friendly, patient and terrific with their help in assisting me with migrating funds from the paltry low-interest saving account my mother had at her regular bank over to Oaken (literally 4 x the interest). They also helped me migrate funds from another credit union to open an RRSP GIC at Oaken. Unlike the financial institution I was with, Oaken has an office here in Vancouver which made it much easier to get help in-person with these transactions.

6 kwietnia 2022
Logo Oaken Financial

Odpowiedź od Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Oceniono na 5 z 5

Very good overall

The rates are above average. Money transfers worked well. Website is ok. GIC purchase is easy.
Statement numbering is a little confusing: the statement containing the January activity is called the February statement and so forth.

6 kwietnia 2022
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Odpowiedź od Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Oceniono na 5 z 5

other than a few problems connecting by…

other than a few problems connecting by telephone earlier this year, my experiences with your agents have been pleasant and helpful

6 kwietnia 2022
Logo Oaken Financial

Odpowiedź od Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Doświadczenie Trustpilot

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